Top 1033 Member services representative Jobs in Hebron, Ky

Patient Services Representative - Front Desk - Crestview Hills, KY
The Dermatology Group —Crestview Hills, KY
- Ability to walk for extended periods
- Ability to climb stairs
- High school diploma or GED
Quick Apply
Patient Services Representative, Full-Time, First Shift, Holmes Sleep Clinic
UC Health, LLC —Cincinnati, OH
- Full-time
- Medication administration
- HIPAA
- High school diploma or GED
Quick Apply
12d
Member Services Representative (32016)
University of Kentucky Federal Credit Union —Edgewood, KY
- $25.57 - $27.20 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
Guest Services Team Member (Part-Time)
Ronald McDonald House Southwest Ohio —Cincinnati, OH
- $25 an hour
- Part-time
- Computer literacy
- Mid-level
- Office
4d
Patient Services Representative, Float Pool, Full Time, First
UC Health, LLC —Cincinnati, OH
- Full-time
- Medication administration
- Float pool
- HIPAA
Quick Apply
4d
Member Services Representative
UK Credit Union —Edgewood, KY
- $25.57 - $27.20 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
Physical Therapy Assistant
Senior Community Care of Northern Kentucky —Florence, KY
- $31 - $34 an hour
- Weekends as needed
- Background check
- Physical & Rehabilitation Medicine
- Adults
- Paid holidays
- Health insurance
Quick Apply
10d
Sales Manager - Ready Mix Concrete - Cincinnati, OH
Smyrna Ready Mix, LLC —Cincinnati, OH
- Full-time
- Construction site
- Mid-level
- Office
- Paid holidays
- Disability insurance
Human Resources Generalist
Precision Express Delivery LLC —Cincinnati, OH
- From $24 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Human resources
- Paid training
- Health insurance
Quick Apply
Inside Sales Representative
Metal Panel Systems —Sharonville, OH
- $45,000 - $60,000 a year
- Full-time
- Basic math
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
14d
Senior HR Operations Manager - Component Repair Services
StandardAero —Cincinnati, OH
- Full-time
- Master's degree
- Bachelor's degree
- US work authorization
- AD&D insurance
- Disability insurance
7d
Shift Supervisor - Nightshift
Alpla Inc. —Florence, KY
- 12 hour shift
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
6d
Revenue Cycle Account Coordinator
Centerprise —Loveland, OH
- $25 - $27 an hour
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Office
- Disability insurance
- Dental insurance
Quick Apply
Account Exec - Vistar (A PFG Company)
VISTAR —Cincinnati, OH
- $60,000 - $70,000 a year
- Full-time
- No high school diploma
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
6h
Maintenance Supervisor
GoldOller Real Estate Investments —Cincinnati, OH
- $75,000 - $82,000 a year
- Weekends as needed
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
10d
Customer Service Representative (Licensed Insurance CSR)
Turner Insurance Agencies —Florence, KY
- $40,000 - $45,000 a year
- Full-time
- Background check
- Computer literacy
- Office
- Paid training
- Paid holidays
Quick Apply
6d
District Human Resources Manager
Penske Truck Leasing —Cincinnati, OH
- Microsoft Excel
- Up to 50% travel
- Writing skills
- Paid sick time
10d
Service Maintenance Manager
The Community Builders —Cincinnati, OH
- Weekends as needed
- Mid-level
- Leadership
- Communication skills
- 403(b) matching
- Health savings account
Quick Apply
Sales Consultant
Haverty Furniture Companies, Inc. —Cincinnati, OH
- $55,000 - $100,000 a year
- Weekends as needed
- Background check
- Computer literacy
- Microsoft Office
- Paid training
- Wellness program
Quick Apply
10d
Delivery Operations Coordinator, Meals on Wheels
Episcopal Retirement Services —Cincinnati, OH
- Clean driving record
- English
- Office
- Health savings account
- Disability insurance
Quick Apply

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Patient Services Representative - Front Desk - Crestview Hills, KY

The Dermatology Group -
Crestview Hills, KY

Quick Apply

Job Details

Qualifications

In-person patient registration
Record keeping
Medical chart preparation
Patient question and concern management
Maintaining an organized workspace
Operations coordination
Greeting customers
Patient complaint handling
Assisting medical staff
Incident Escalation
Phone call screening
Medical scheduling
High school diploma or GED
Documentation tools
Customer engagement
Desktop applications
Productivity software
Phone triage
Clean workspace maintenance
Managing patient records
Care coordination
Referral coordination
Escalation handling
Entry level
File organization

Full Job Description

Position Summary:

We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team. In this vital role, you will ensure seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices and facilities. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.

Essential Functions:

To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations:

Patient Engagement: Greet patients warmly and professionally upon arrival. Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience.
Clinical Call Coordination: Accurately triage and route clinical calls to the appropriate departments or personnel, ensuring timely and precise resolution of patient inquiries.
Documentation Assistance: Support patients in completing required forms and paperwork, providing clear guidance to ensure accuracy and completeness.
Environment Management: Maintain a clean, organized, and inviting work area and lobby to ensure a positive first impression for patients and visitors.
Issue Escalation: Identify and escalate patient concerns to the appropriate team members or departments to maintain service excellence and satisfaction.
Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners.
Referral and Record Management: Accurately enter referral information, manage patient records, and ensure that all medical charts are up-to-date and readily accessible.
Reliability: Demonstrate consistent attendance and punctuality to support uninterrupted patient care and team collaboration.
Additional Duties: Perform other tasks as assigned by the supervisor to enhance the efficiency and effectiveness of healthcare operations.

Knowledge, Skills, & Abilities:

High school diploma or equivalent.
0-1 years of customer service experience, preferably in a call center, healthcare, or retail environment.
Proficient in collecting patient payments at the time of service.
Skilled in navigating multiple computer systems simultaneously.
Competent in Microsoft Office applications.

This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence.

Physical and Mental Demands:

The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities:

Physical Requirements:
- Occasionally required to stand, walk, and sit for extended periods.
- Use hands to handle objects, tools, or controls; reach with hands and arms.
- Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl.
- Occasionally lift, push, pull, or move up to 20 pounds.
Vision Requirements:
- Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Note:
This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.

Quick Apply

Refine Your Search

member services representative jobs in hebron, ky

Patient Services Representative - Front Desk - Crestview Hills, KY

Patient Services Representative, Full-Time, First Shift, Holmes Sleep Clinic

Member Services Representative (32016)

Guest Services Team Member (Part-Time)

Patient Services Representative, Float Pool, Full Time, First

Member Services Representative

Physical Therapy Assistant

Sales Manager - Ready Mix Concrete - Cincinnati, OH

Human Resources Generalist

Inside Sales Representative

Senior HR Operations Manager - Component Repair Services

Shift Supervisor - Nightshift

Revenue Cycle Account Coordinator

Account Exec - Vistar (A PFG Company)

Maintenance Supervisor

Customer Service Representative (Licensed Insurance CSR)

District Human Resources Manager

Service Maintenance Manager

Sales Consultant

Delivery Operations Coordinator, Meals on Wheels

I want to receive the latest job alert for member services representative in hebron, ky

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