SUMMARY OF RESPONSIBILITIES
The Quality Supervisor coordinates and monitors the activities of the Quality Department. The candidate will lead the shift quality team to deliver high-level results by implementing and monitoring all Quality, regulatory compliance, and cGMP programs with a focus on Quality Systems compliance, line auditing, document review, document management, corrective/preventative actions, product evaluations, and related training/performance evaluation activities.
ESSENTIAL FUNCTIONS
· Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems;managing schedules and workflow.
· Carries out supervisory responsibilities per the organization's policies and applicable laws.
· Be an advocate for safe work habits, and a safe work environment by establishing, following, and enforcing company standards, GMPs, PPE requirements, and procedures.
· Assures staff conforms to organizational policies and procedures and government regulations.
· Evaluates Quality KPIs during the shift.
· Engages Site Quality Manager, Customer resources, or 3PL for problem resolution and escalation of issues as appropriate.
· Assists in preparing / hosting for customer and third-party audits.
· Monitors and enforces all cGMP/regulatory/Food Safety compliance.
· Conducts documentation generation, review, and verification regarding daily production results.
· Supports resolution of incoming materials issues, assists with disposition, and follows through with suppliers.
· Assists in mock recalls
· Assumes Network and/or Site Quality systems ownership
· Completes root cause analysis, prepares audit reports, and performs follow-up for quality system failures to obtain resolutions that are compliant with regulations and satisfactory to all parties.
· Lead product nonconformance investigations and complete trend analysis to support continuous improvement.
· Prepares impact assessments for process and procedural deviations.
· Researches and assists in the interpretation of regulations that are relevant to the company’s operations.
· Maintains auditing schedules.
· Maintains quality assurance databases, reports, and files
· Prepares, performs, and documents personnel training to ensure personnel have the appropriate training and understanding of QA systems.
· Performs timely review of batch production records; assures that batch records are complete, correct, and meet all pertinent documentation requirements.
· Assists in QA release of products for distribution.
· Complies with safety rules and ensures compliance with OSHA standards, and state and local regulations including FDA standards.
· Ability to communicate effectively with customers, peers, management, team members, and other departments.
· Responsible for cross-communication between shifts.
· Performs required administrative tasks; prepares required reports and correspondence.
· Performs other related duties as assigned by management.
REQUIRED EXPERIENCE & EDUCATIONAL REQUIREMENTS
· High School Diploma, GED, or equivalent required
· 1-2 years of supervisory experience preferred
· Demonstrated proficiency in supervising and motivating subordinates
· Quality Assurance work experience (FDA-regulated business preferred)
· Strong problem-solving and analytical skills for root cause analysis
· Strong organizational, problem-solving, leadership, and analytical skills
· Possess high professional ethics, dependability, good judgment, and the ability to take decisive action
· Effective communication/presentation skills (verbal and written) and interpersonal skills
· Must have a basic knowledge of lean manufacturing.
· Ability to work independently in a fast-paced, time-restricted environment.
· General Professional Proficiency in reading, writing, and speaking English (bilingual a plus)
· Ability to multitask and prioritize workload.
· Commitment to excellence and high standards
· Ability to manage priorities and workflow
· Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
· Good judgment with the ability to make timely and sound decisions.
· Attentive to detail, organized, and passionate.
· Takes pride in doing good work, and has a positive attitude.
COMPETENCIES:
· - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
· - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
· - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
· - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
· - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
· - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
· - Solid understanding of foundational safety programs in a manufacturing and warehousing environment. Observe safety and security procedures; Determine appropriate action beyond guidelines; Report potentially unsafe conditions; Use equipment and materials properly.
· - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
· - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is frequently required to: stand; walk; sit; use hands finger dexterity, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear. The employee must occasionally lift, push, or move items up to 50 pounds. Use visual acuity to operate equipment, read technical information, and use a keyboard. Frequently work near moving mechanical parts. Occasionally work in high, precarious places. Occasionally work around fumes, airborne particles, or toxic chemicals. Occasionally exposed to outside weather conditions and loud noises. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
This position requires work in both an office setting and a warehouse setting. Work occasionally requires “after-hours” communication or extended work hours, including weekend or evening work. Working conditions in the warehouse setting may or may not be environmentally controlled resulting in hot or cold temperatures.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Summit Packaging Solutions LLC is an equal opportunity employer. Summit expressly prohibits discrimination and harassment of any type and affords equal opportunity employment opportunities to employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Quality assurance: 1 year (Preferred)
Work Location: In person
