POSITION PURPOSE:
Responsible for a wide variety of food tasks, including assisting in the preparation of meals, washing dishes and/or serving meals.
QUALIFICATIONS:
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High school diploma or equivalent
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Prior food service experience preferred
GENERAL REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and / or ability required:
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Ability to add, subtract, multiply, and divide
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Ability to generate, read, interpret, and take action as it relates to basic financial statements, national and state regulations, safety rulings, operational and maintenance and organizational policies / procedures
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Ability to write reports and correspondence
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Ability to effectively present information to patients, families, employees, health care providers, etc...
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Ability to work cooperatively and communicate effectively to maintain good working relationships with staff and health care providers
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Ability to work with skill in identifying problems; making frequent decisions regarding method of performance
EQUIPMENT, TOOLS, MATERIALS:
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Calculator
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Computer and printer
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Fax and copy machine
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General office materials/supplies
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Information Systems
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Telephone system
SECURITY/ACCESS:
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Will have access to the facility 24 hours a day.
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Will have access to confidential information abiding by the organizations privacy policies and regulations concerning this information.
Essential Job Duties and Responsibilities
1. Prepares meals by following approved menus.
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Prepares drinks and food according to the order.
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Prepares drinks and food in a sanitary manner.
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Ensures proper proportions, portioning and serving of food.
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Tastes and smells food to determine quality and palatability.
2. Assists with cooking and tray assembly ensuring a smooth work flow from food preparation to delivery.
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Assists in putting away clean dishware.
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Assists in setting patient trays, serving guests and staff.
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Sets up and disassemble trays after meals.
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Prepares dining room for meals.
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Sets up carts for meals.
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Follows diet cards and special diet instructions for all meals.
3. Prepares the patient satisfaction survey and distributes to patients, when time allows.
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Collects completed surveys.
4. Assists in stocking and maintaining supplies for the kitchen and dining room.
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Follows procedures for delivery day.
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Restocks kitchen as needed.
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Restocks cafeteria necessities.
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Checks temperatures in cooling units and accurately records them.
5. Follows HACCP safety and sanitary guidelines.
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Ensures proper washing and sanitizing of all dishes and cooking equipment.
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Cleans tables, work surfaces and appliances.
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Cleans floors in dietary by sweeping and mopping.
6. Follows HIPAA regulations and ensures that the confidentiality of patients medical, personal, financial records, employee records, and organizational records is maintained.
7. Participates in FCH committees, quality assurance, performance and quality improvement initiatives, and activities which support the facility and department operations.
8. Complies with the state and federal regulatory requirements related to the performance of FCH operations and requirements of the FCH Compliance Program. Including but not limited to:
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The Compliance Policy.
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Completes all on-line training annually and as assigned.
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All department and organization-wide policies.
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Considers the impact of regulations such as Critical Access Hospital requirements, along with Federal and State of Nebraska regulations and discusses concerns appropriately to ensure compliance.
9. Presents self in a professional manner and enhances professional growth and development through participation in education programs, current literature, in-service meetings and workshops.
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Seeks opportunities for continued growth and performance improvement.
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Always maintains a professional appearance and manner.
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Dependable and completes work in a timely manner.
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Demonstrates an understanding and emphasis on quantity, quality and knowledge of duties and tasks.
10. Performs other duties as assigned.
Essential Standards of Service Excellence
1. Abides by Fillmore County Hospitals Standards of Professional Courtesy and Respect which include:
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Communication & Interaction
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Customer Service & Respect
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Teamwork
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Telephone Communication
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Safety, Pride &Ownership
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Professional Appearance
2. Abides by Fillmore County Hospitals Core Values 1-12 which include:
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Authenticity
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Integrity
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Awareness
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Courage
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Perseverance
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Faith
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Purpose
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Vision
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Focus
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Enthusiasm
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Service
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Leadership
ESSENTIAL WORK ENVIRONMENT & PHYSICAL REQUIREMENTS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Activity
Not Applicable
Occasionally
Frequent
Continuous
Lifting (floor to waist level)
30 lbs.
30 lbs.
10 lbs.
Lifting (waist level and above)
30 lbs.
30 lbs.
10 lbs.
Lifting (shoulder level and above)
30 lbs.
30 lbs.
10 lbs.
Push/Pull
150 lbs.
100 lbs.
0 lbs
Wrist position deviation
X
Pinching/fine motor activities
X
Keyboard use/repetitive motion
X
Sensory Requirements
Not Applicable
Accurate 20/40
Very Accurate 20/20
Not Applicable
Accurate
Minimal
Moderate
Environment Requirements
Not Anticipated
Reasonably Anticipated
Occupational Exposure Risk Potential
X
Airborne Communicable Disease
X
Uneven Surfaces or Elevations
X
Dust/Particulate Matter
X
Shift Requirements
8 hrs/day
10 hrs/day
12 hrs/day
Other (varied)
Regular, punctual attendance for assigned shifts
X
Available to work overtime
X
