IT Systems Administrator - (26142153)
First Review Date: September 15, 2026
Background Check: This position requires a background check as a condition of employment. The successful candidate must pass a criminal history background check, which may include fingerprinting, to ensure suitability for work involving sensitive investigative information, coordination with law enforcement, and potential court testimony. A valid driver's license is required, and the incumbent must maintain an acceptable driving record for operation of state vehicles.
Work Unit Overview:
The Office of Information Technology (OIT) provides quality, effective information technology solutions to enable the Department of Natural Resources and Conservation (DNRC) to fulfill its mission “to ensure Montana’s land and water resources provide benefits for present and future generations.” OIT provides end user support, application development, data and systems management, and GIS development services, as well as coordinating department operations with the State Information Technology Services Division and other State agencies. The Technical Services team provides end user support.
The IT Systems Specialist is responsible for providing technical assistance for IT related systems and tools for DNRC. This position and the included duties and responsibilities are critical in facilitating an innovative, stable, accurate, and efficient technology environment for DNRC and its employees. The incumbent in this position reports directly to the Technical Services Manager.
This position provides basic and advanced technical support to all DNRC employees for software, hardware, system access, and other technology-based systems and tools used within DNRC. This includes troubleshooting software applications or hardware issues when problems occur by conducting research, working with vendors, working with the State Information Technology Services Division (SITSD), or working within a team to identify solutions, provide recommendations, and assisting in the implementation of the chosen solutions.
This position will manage assigned IT systems utilized by DNRC employees or OIT personnel to perform their job functions including but not limited to: applications, software, computer systems, mobile devices, network tools and features, security tools and features, and other IT systems. This work may include scheduling, conducting, and coordinating computer software or hardware installation and configuration, customization of new or existing software or hardware, and maintaining or patching of existing IT Systems. The incumbent will also install, configure, backup, and maintain assigned server environments located in DNRC offices throughout the state. Additionally, they are responsible for ensuring all assigned IT systems comply with State and DNRC system, security, and network standards.
Essential Functions (Major Duties or Responsibilities): These job functions are the essential duties of the position and are not all-inclusive of all the duties that may be assigned to the incumbent.
IT Systems Administration and Support:
Creates, modifies, updates, suspends, or deletes user access permissions.
Create, review, or modify documentation on IT systems, processes, procedures, or guidelines for end users.
Install, image, update, maintain, and wipe server, computer, and mobile hardware systems and software.
Install, configure, maintain, backup, and troubleshoot assigned software applications used by OIT personnel.
Other Duties as Assigned: This position performs a variety of other duties in support of ongoing Division and Department operations. This includes managing special projects, representing the Division or Department at various meetings and conferences, and participating in ongoing training and educational programs.
Supervision - It is not expected that this position will supervise staff.
Dear Prospective Applicant,
As the manager of the DNRC Technical Services Team, I want to express my sincere gratitude for your decision to apply for this position. DNRC has an exciting opportunity to join our technical team. Over the years, our team has forged a stellar reputation for providing outstanding customer service and we are thrilled to be affiliated with one of the best agencies in the State of Montana.
As you move forward in the application process, please know that we value your time and effort. We take every application seriously and appreciate your commitment to joining our team. Thank you for considering this opportunity, and we look forward to reviewing your application materials in detail. Your interest is a testament to the promising future we are building here at DNRC.
APPLICATION MATERIALS REQUIRED FOR THIS POSITION ARE:
TIP: When attaching your resume, cover letter and other material, you must mark the attachments as "relevant".
The selection process includes, at minimum, an in-person panel interview and a second interview with the Director; finalists may be asked to complete a brief work-sample exercise.
Benefits:
Live and work in Helena, Montana, which offers a unique blend of opportunities and natural beauty, situated between Yellowstone and Glacier National Parks. Montana offers abundant recreational opportunities, including camping, fishing, hunting, mountain biking, and hiking.
Additional benefits include:
Work/life balance.
Generous paid leave (vacation, sick, holidays), with vacation leave increasing with service.
Longevity pay with continued state service.
Health, dental, vision, life insurance, and flexible spending accounts.
Access to free employee medical clinics and telehealth.
Retirement plans (Defined Benefit and Defined Contribution plus an optional 457(b) Plan).
Public Service Loan Forgiveness - may qualify you for student loan forgiveness.
Career progression, professional development, and state employee discounts.
Up to 15 days of military leave with full pay.
Special requirements:
Minimum Qualifications (Education and Experience):
The knowledge, skills and abilities required for this position are typically acquired through a combination of education and experience equivalent to a bachelor's degree in computer science, information technology, business administration with a minor in computer science or information systems, or closely related field
Four years of progressively responsible experience in the information technology support field. The four years of experience can come from computer systems administration or information technology support experience and should include hardware deployment, software installation, configuration, and management in a client services support environment.
Required knowledge, skills, and abilities:
Comprehensive knowledge of information processes and network technologies, including the various hardware platforms, software applications (both server and workstation), hardware and software configurations, peripherals, and troubleshooting and diagnostics tools and techniques;
Knowledge of the following hardware: Computers, servers, printers, mobile devices, wireless access points, and other department-supported hardware as implemented;
Extensive knowledge of the following software: Microsoft Active Directory, Microsoft Windows, Group Policy Management, Microsoft Office (Word, Excel, Outlook, etc.)
Knowledge of the following software: Microsoft System Center Configuration Manager, Microsoft Server, Microsoft PowerShell, security software and tools, and other department- supported software as implemented;
Special Information: Candidates must be eligible to work in the United States. A valid driver's license is required with less than 12 conviction points in the most recent completed 36 months.
Eligibility to Work: In accordance with the Immigration Reform and Control Act, the person selected must produce, within three days of hire, documents that show authorization to work in the United States. Examples of such documentation include a birth certificate or Social Security card along with a driver’s license or other picture I.D., or a U.S. passport, or a "green card". The State of Montana does not sponsor.
This agency participates in E-Verify to confirm employment eligibility. After you accept a job offer and complete Form I-9, your information will be submitted to the Department of Homeland Security and the Social Security Administration for verification.
Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment: Not Applicable
39.00 - 39.00 Hourly Telework Eligibility: Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.) Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
: 1 Employee Status: Regular Schedule: Full-Time
: Standard
: Day Job
: Yes, 25 % of the Time
: Helena Agency: Department of Natural Resources & Conservation Union: 000 - None
: Sep 2, 2026, 4:04:18 PM
: Oct 3, 2026, 12:59:00 AM
Required Application Materials: Cover Letter, Resume
Contact Name: Becky Quick | Contact Email:
[email protected] | Contact Phone: 406-444-6673 Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.
State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.
