Top 2070 Department leader Jobs in Helotes Tx

Customer Service Representative (San Antonio)
Texas Workforce Commission —San Antonio, TX
- $3,476.96 a month
- Overtime
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- 401(k)
7d
Administrative Support Assistant (OA)
US Military Treatment Facilities under DHA —Lackland AFB, TX
- $51,201 - $66,563 a year
- Online Application
- Writing skills
- Pass drug screening
- Mid-level
2d
Spiritual Life, Liturgy and Chapel Coordinator
The Village at Incarnate Word —San Antonio, TX
- From $24 an hour
- Part-time
- Background check
- Mid-level
- Bachelor's degree
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Mammography Technologist Per Diem
Unified Women's Healthcare —San Antonio, TX
- Per diem
- English
- Mid-level
- Ob/Gyn
Application Discovery Analyst
Capgemini Government Solutions LLC —San Antonio, TX
- $85,000 - $95,000 a year
- Full-time
- Computer science
- Azure
- 6 years
- Health insurance
- Dental insurance
Quick Apply
12d
Licensed Professional Counselor
Deer Oaks - The Behavioral Health Solution —San Antonio, TX
- Choose your own hours
- Adults
- LPC
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Hospital - Bone Marrow Transplant (BMT) RN III
UT Health Science Center at San Antonio —San Antonio, TX
- 8 hour shift
- Nursing
- RN License
- Bachelor of Science
- AD&D insurance
- Paid holidays
Quick Apply
Multi Modality Technologist - Imaging CAT Scan
Christus Health —San Antonio, TX
- PRN
- Hospital
- Computer literacy
- Writing skills
Sr. Process Engineer, Photolithography
Tower Semiconductor Ltd. —San Antonio, TX
- 5 years
- Doctor of Philosophy
- Training & development
Automotive General Manager (KIA)
Confidential —San Antonio, TX
- $300,000 - $600,000 a year
- Full-time
- Dealership
- 5 years
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Directional Drill Foreman
ADB Companies Inc —Castroville, TX
- $30 an hour
- Full-time
- Clean driving record
- Construction site
- Pass drug screening
Quick Apply
Licensed Psychologist
Deer Oaks - The Behavioral Health Solution —San Antonio, TX
- Choose your own hours
- Adults
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Engineering and Solution Architecture Support
Capgemini Government Solutions LLC —San Antonio, TX
- $85,000 - $100,000 a year
- Full-time
- Azure
- 6 years
- DevOps
- Health insurance
- Dental insurance
Quick Apply
12d
General Manager - Traders Village, San Antonio, TX
Traders Village —San Antonio, TX
- Weekends as needed
- Analysis skills
- Bachelor's degree
- Continuous improvement
Registered Nurse - Emergency Department
Christus Health —San Antonio, TX
- Full-time
- Nursing
- RN License
- PALS Certification
Trauma Outcomes Coordinator
University Health —San Antonio, TX
- $40 - $57 an hour
- Full-time
- Nursing
- RN License
- BLS Certification
Radiology Technologist Clinic - Orthopedic Surgery
Christus Health —San Antonio, TX
- Full-time
- Surgery
- Hospital
- Computer literacy
8d
Registered Nurse - General Surgery
Christus Health —San Antonio, TX
- Full-time
- Nursing
- Surgery
- Patient monitoring
Registered Nurse - General Surgery
Christus Health —San Antonio, TX
- Full-time
- Nursing
- Surgery
- Patient monitoring
Registered Nurse - Cardiovascular
Christus Health —San Antonio, TX
- Full-time
- Nursing
- Patient monitoring
- RN License

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Customer Service Representative (San Antonio)

Texas Workforce Commission -
San Antonio, TX

Apply Now

Job Details

Full-time
$3,476.96 a month
7 days ago

Benefits

Health insurance
401(k)
Paid time off
Family leave

Qualifications

Computer literacy

Full Job Description

Description

WHO WE ARE: The mission of the Texas Workforce Commission (TWC) is to promote and support a workforce system that creates value and offers employers, individuals, and communities the opportunity to achieve and sustain economic prosperity. We have an incredibly noble public service mission, and the Central Texas Tele-Center is the front line in supporting individuals as they navigate through the UI benefit claim filing and eligibility process. We strive to provide information and guidance to our customers who are adapting to a life change and looking to find their next career. TWC is a great place to work. In our call center, frontline CSRs learn valuable customer service, problem-solving and decision-making skills that transfer to other positions. We also offer great benefits, and have leaders that value continuous improvement, teamwork, innovation, and work-life balance. This position is located at 4801 NW Loop 410, San Antonio, Texas.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE: A Texas resident with professional communication skills who can provide exemplary customer service while obtaining unemployment (UI) benefit information and providing unemployment program information to our customers, so they understand their next steps.

TO BE SUCCESSFUL AS A CUSTOMER SERVICE REPRESENTATIVE, YOU MUST HAVE A PASSION FOR SERVING PEOPLE AND BE ABLE TO WORK BOTH INDEPENDENTLY AND COLLABORATIVELY AS PART OF A SUPPORTIVE TEAM. SUCCESSFUL CANDIDATES WILL:

Be able to successfully complete the CSR II training program.
Have great listening skills, interpersonal and communication skills, and professional, pleasant, and respectful telephone etiquette.
Be comfortable working in a fast paced, constantly changing work environment.
Have excellent data entry, typing and computer navigational skills.
Have knowledge or experience in customer service principles.
Adapt to call center telephone and technology requirements.
Quickly learn unemployment insurance program rules and regulations.
Have a proven track record of good judgment and decision making at work.
Understand the importance of being at work when scheduled.
Be open to feedback and have a professional approach to implementing it.

WHAT YOU WILL DO: The Customer Services Representative II performs routine (journey-level) customer service work providing immediate service delivery by telephone. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

WHAT YOU WILL BE RESPONSIBLE FOR:

Processing UI claims over the phone and data entering information into benefit system and databases.
Responding to and resolving routine UI inquiries received both through inbound calls, and online callback forms.
Ensuring a positive and exemplary experience with all customers.
Providing accurate, valid, and complete information to customers using the right methods and tools.
Calming upset or emotional customers by providing a composed and professional demeanor.
Identifying and escalating priority issues for resolution.
Documenting all customer contacts and accurately processing documents or pending issues
Gathering facts and issuing eligibility determinations.
Providing information on unemployment insurance claims provisions, rules, policies, processes, and requirements to claimants and employers.
Researching information in benefit system to address customer inquiries or issues.
Providing information about the appeal process to claimants or employers, as applicable.
Remaining flexible and assisting with additional tasks as needed for the success of the department and division.

YOU ARE A GREAT FIT WITH:

Experience in a government benefits or other benefits/insurance program.
Handling of applications and eligibility determination experience.
Prior customer service and/or call-center experience.
Ability to type 40 words per minute with minimal errors.
Experience using computers.
Knowledge of Microsoft Word, Excel, Outlook, and Internet Explorer.
Excellent verbal and written communication skills.
Bilingual (English and Spanish).

YOU QUALIFY WITH:

Six months of experience in customer service, clerical, call center, or administrative support work.
Relevant academic credits may be applied toward experience qualifications for this position.

YOU GAIN:

A Family Friendly Certified Workplace.
Competitive salary: $3,476.96/month.

- Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts.

Medical Insurance.
Paid time off, including time for vacation, sick and family care leave.
Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

PLEASE NOTE: This position is for 40 hours a week during hours of operations Monday through Friday 8:00 AM - 5:00 PM. Occasional overtime evenings, weekends, and holiday work may be required. Management will set schedule. TWC may use all available information, including past unemployment claims, to evaluate an applicant’s suitability for the position. Incomplete applications may not be considered.

VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf

HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

Primary Location: United States-Texas-San Antonio

Work Locations: San Antonio:4801 NW Loop 410 (320-4366) 4801 NW Loop 410 Ste 902 Corporate Square San Antonio 78229-5347

Job: Customer Service Representatives

Organization: TEXAS WORKFORCE COMMISSION

Schedule: Full-time

Employee Status: Regular

Job Type: Standard

Job Level: Non-Management

Travel: No

Job Posting: Aug 16, 2026, 12:00:00 AM

Work From Home: No

Apply Now

Refine Your Search

department leader jobs in helotes tx

Customer Service Representative (San Antonio)

Administrative Support Assistant (OA)

Spiritual Life, Liturgy and Chapel Coordinator

Mammography Technologist Per Diem

Application Discovery Analyst

Licensed Professional Counselor

Hospital - Bone Marrow Transplant (BMT) RN III

Multi Modality Technologist - Imaging CAT Scan

Sr. Process Engineer, Photolithography

Automotive General Manager (KIA)

Directional Drill Foreman

Licensed Psychologist

Engineering and Solution Architecture Support

General Manager - Traders Village, San Antonio, TX

Registered Nurse - Emergency Department

Trauma Outcomes Coordinator

Radiology Technologist Clinic - Orthopedic Surgery

Registered Nurse - General Surgery

Registered Nurse - General Surgery

Registered Nurse - Cardiovascular

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