Top 1166 Product support Jobs in Hempstead Tx

Logistics Customer Service Rep. 1
DAIKIN COMFORT TECHNOLOGIES MFG INC —Waller, TX
- Remote
- Microsoft Outlook
- Word processing
- Writing skills
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GMC - Coordinator Order Fulfillment (2482)
DAIKIN COMFORT TECHNOLOGIES MFG INC —Waller, TX
- Remote
- Microsoft Excel
- Inventory management
- Writing skills
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GMC LOGISTICS SOLUTIONS ASSOC
DAIKIN COMFORT TECHNOLOGIES MFG INC —Waller, TX
- Temporary
- Remote
- Microsoft Outlook
- Writing skills
- Data entry
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7d
Instructional Designer 1
DAIKIN COMFORT TECHNOLOGIES DIST INC —Waller, TX
- Mid-level
- Analysis skills
- Education
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3d
IT Security Administrator
Daikin Comfort Technologies —Waller, TX
- Bachelor's degree
- Training & development
- Communication skills
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Analyst Fraud 1
Daikin Comfort Technologies —Waller, TX
- Hybrid work
- Microsoft Word
- High school diploma or GED
- US work authorization
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6d
TECHNICIAN ENGINEERING 1
DAIKIN COMFORT TECHNOLOGIES MFG INC —Waller, TX
- Schematics
- Mid-level
- High school diploma or GED
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Machine Operators
Oriental Yuhong North America —Waller, TX
- $23 - $25 an hour
- Overtime
- Ability to walk for extended periods
- Mid-level
- Forklift
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CAD DESIGNER 1
DAIKIN COMFORT TECHNOLOGIES MFG INC —Waller, TX
- Computer literacy
- Writing skills
- Microsoft Office
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Lead Customer Support Representative 3
DAIKIN COMFORT TECHNOLOGIES MFG INC —Waller, TX
- Call employer
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
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2d
Quality Technician 1
DAIKIN COMFORT TECHNOLOGIES MFG INC —Waller, TX
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Quick Apply
Logistics Customer Service Rep. 3
DAIKIN COMFORT TECHNOLOGIES MFG INC —Waller, TX
- Remote
- 6 years
- Microsoft Outlook
- Word processing
Quick Apply
13d
Shop Helper/Material Processing Assistant
Lonestar Tactical Buildings Llc —Hempstead, TX
- Full-time
- CDL B
- Forklift
- High school diploma or GED
- Health insurance
- Paid time off
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8d
Service Representative
Endries International, Inc —Waller, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Driver's License
- Health insurance
- Dental insurance
SOFTWARE ENGINEER 2
DAIKIN COMFORT TECHNOLOGIES MFG INC —Waller, TX
- Computer Science
- Software troubleshooting
- Bachelor of Science
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Quality Technician, Megafactory (Day Shift)
Tesla —Brookshire, TX
- Full-time
- English
- Mid-level
- Assembly
- Commuter assistance
- Health savings account
Aerospace Assembly & MRO Technician I
Thomas Instrument —Brookshire, TX
- High school diploma or GED
- Ability to lift 50 pounds
- Continuous improvement
- On-the-job training
Merchandising Sales Associate
Tractor Supply Company —Waller, TX
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid parental leave
- Disability insurance
Quality Materials Lab Analyst
Valmont Industries —Brenham, TX
- $25.82 - $32.31 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Disability insurance
- Health insurance
8d
Aerospace Assembly Technician
Thomas Instrument —Brookshire, TX
- Overtime
- Inventory management
- Ability to walk for extended periods
- Computer literacy

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product support jobs near hempstead tx

Logistics Customer Service Rep. 1

DAIKIN COMFORT TECHNOLOGIES MFG INC
Waller, TX

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Job Details

Qualifications

Customer returns handling
Employee relationship building

Full Job Description

The Logistics Customer Service Representative responds to customer’s inquiries or complaints regarding the organization’s products or services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Must be knowledgeable of the organization’s products, services, procedures and practices. Responsible for order management by handling all the details from purchase order to shipment of product. This position serves as the primary point of contact for independent distributors and COD branches. The CSR supports the Sales Managers by developing and improving phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory.

Position Responsibilities may include;

Order fulfillment and order maintenance processes. Open customer accounts by recording account information.
Create and maintain customer records by updating account information Assist customers with product availability, pricing, order status, product match-up, service parts substitutions, shipping information, and other functions necessary to serve customer accounts. Monitor scheduled shipment dates to ensure timely delivery and expedite date of delivery.

Educate customers about terminology, features and benefits of products in order to improve sales and customer satisfaction.
Collaborate with Sales Mangers to verify pricing discounts and customer details.
Attract potential customers by answering product and service questions and suggesting information about other products and services.
Process Return Materials Authorizations (RMAs) and transfer requests; AAA (Credit/Debits) and Damage Claims

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Follow up with customers to ensure customer satisfaction, document and report matters that need addressing.

Maintain financial accounts by processing customer adjustments.
Prepare product or service reports by collecting and analyzing customer information. Recommend potential products or services to management by collecting customer information and analyzing customer needs.
Contribute to team efforts by accomplishing related results as needed.

Nature and Scope:

Works within well-defined instructions

Knowledge and Skills:

HVAC product knowledge and market knowledge
Excellent customer service skills
Problem solving, de-escalating and resolving conflicts
Effective verbal and written communication and listening skills
Working knowledge of MS Office – Excel, Word, PowerPoint, and Outlook – and data entry
Quality focus – attention to detail and accuracy and effective documentation skills

Ability to analyze and process information
Excellent organizational and time management skills including prioritization skills to complete projects on time
Strong team player, results orientated, dedication to excellence and sense of urgency to achieve business objectives
Ability to apply good judgement, strong work ethics and integrity on the job
Ability to establish positive working relationships with internal and external customers and employees

Experience:

1-3 years of experience

Education:

High School diploma or GED equivalent

People Management: No

Physical Requirements / Working Environment:

Must be able to perform essential responsibilities with or without reasonable accommodations.

Reports to:

Manager, Customer Service/Order Services

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

product support jobs in hempstead tx

Logistics Customer Service Rep. 1

GMC - Coordinator Order Fulfillment (2482)

GMC LOGISTICS SOLUTIONS ASSOC

Instructional Designer 1

IT Security Administrator

Analyst Fraud 1

TECHNICIAN ENGINEERING 1

Machine Operators

CAD DESIGNER 1

Lead Customer Support Representative 3

Quality Technician 1

Logistics Customer Service Rep. 3

Shop Helper/Material Processing Assistant

Service Representative

SOFTWARE ENGINEER 2

Quality Technician, Megafactory (Day Shift)

Aerospace Assembly & MRO Technician I

Merchandising Sales Associate

Quality Materials Lab Analyst

Aerospace Assembly Technician

I want to receive the latest job alert for product support in hempstead tx

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