Top 9 Help desk analyst Jobs in Henderson, Nv

Help Desk Support Analyst
Western Funding Inc —Las Vegas, NV
- $22 - $24 an hour
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
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Helpdesk Technician I
Credit One Bank —Las Vegas, NV
- Computer Science
- Office
- Computer networking
Helpdesk Technician II
Credit One Bank —Las Vegas, NV
- Computer Science
- Mid-level
- Office
SharePoint Administrator & I/T Support Analyst
InTouch Credit Union —North Las Vegas, NV
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
IT Systems Management Analyst
Luxoft —North Las Vegas, NV
- 5 years
- English
- Clinic
Senior Network Analyst-WIFI
Harry Reid International Airport —Harry Reid International Airport, NV
- $39.26 - $58.04 an hour
- Full-time
- Background check
- Management
- Computer Science
- Wellness program
- AD&D insurance
5d
Manager - Expo IT Services
The Venetian Resort Las Vegas —Las Vegas, NV
- Weekends as needed
- Hospitality
- 3 years
- Hotel

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Help Desk Support Analyst

Western Funding Inc -
Las Vegas, NV

Quick Apply

Job Details

Full-time
$22 - $24 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
401(k) matching
Loan assistance
Life insurance
Paid sick time

Qualifications

Desktop computer repair
Computer operation
Microsoft Outlook
IT user and group management
Process improvement
Windows
Printer (troubleshooting support)
Bachelor's degree
Computer hardware
Desktop (troubleshooting support)
Data access controls implementation
Desktop applications
Networking equipment (troubleshooting support)
Technical customer support for office equipment
Access control management
Identity and access management (IAM) solutions
Desktop administration
Peripheral hardware support

Full Job Description

Help Desk Support Analyst
Las Vegas, NV | On-site role

Base pay: $22 - $24 per hour
Minimum of 2 years of experience in IT troubleshooting and support.

Western Funding is a fast-growing, specialized consumer finance company and subsidiary of Westlake Financial Services, providing automotive financing to borrowers with limited access to traditional credit. Western Funding enables the origination, accepts assignment of and services installment loan contracts originated by its national network of automobile dealers. Dealers own their portfolios and share in the collections on the associated installment loan contracts.

As a Helpdesk Support Analyst, you will have the opportunity to work with technology departments from various companies in the Hankey Investments Group to ensure reliable operation of our systems.

Responsibilities:

Process new user setup and termination requests in required systems.
Respond to phone calls, emails and online tickets using company’s ticketing system.
Troubleshoot and correct basic problems with multiple applications (either home grown or through third party vendors)
Communicate with third party vendors and providers.
Maintain inventory system and keep a detailed log of assets for traceability.
Occasional weekend and evening support, either on call or on site when needed.
Be in charge of premises access, create, assign and disable identification badges.
Review system logs and escalate errors.

Essential Skills and Knowledge

Minimum of 2 years of experience in IT troubleshooting and support.
Take initiative, be proactive and propose improvements to streamline existing processes.
Strong organizational skills and ability to take ownership of issues.
Basic PC hardware knowledge and computer device setup and troubleshooting.
Advanced knowledge of Windows desktop OS version 7, 8 and 10.
Advanced knowledge of Windows Server, Active Directory and user permissions (ACL).
Knowledge of shared and network printers. Ability to troubleshoot, install and repair drivers.
Advanced knowledge of networking, setup and troubleshooting.
Knowledge of Microsoft Office suite, especially Outlook.

Education

Bachelor’s Degree in Computer Science or related technical field.
Certifications such as A+, Network+ are optional but preferred.

Requirements

Local candidates only.
No remote work.

What’s the expected pay for this role?

The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

FULL-TIME BENEFITS

Medical, Dental, and Vision benefits
Life Insurance and Long-term disability plans
Flexible Spending Account
401K matching
Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
Wellness Programs
Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
Career Path Opportunities
Discounts on Parks, Museums, Movie Tickets, and Attractions
Employee Loan Assistance
Annual Flu Shot
Paid Vacations Days
Paid Sick days
Paid holidays
HGym (available in our Los Angeles, CA & Dallas,TX office)
Rental Car Discounts, Dell Member Purchase Program
UKG Wallet

ACKNOWLEDGMENTS
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.

#WFI

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

help desk analyst jobs in henderson, nv

Help Desk Support Analyst

Helpdesk Technician I

Helpdesk Technician II

SharePoint Administrator & I/T Support Analyst

IT Systems Management Analyst

Senior Network Analyst-WIFI

Manager - Expo IT Services

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