Top 57 Inbound sales representative Jobs in Henderson, Nv

Call Center Representative II
Silver State Schools Credit Union —Las Vegas, NV
- $24.32 - $26.11 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- 5 years
13d
Virtual Senior Outbound Business Sales Representative
Comcast —Las Vegas, NV
- From $34.22 an hour
- Remote
- Mid-level
- High school diploma or GED
- 1 year
- Paid training
- Paid holidays
Quick Apply
2d
Inside Sales Representative
Direcstaff —Las Vegas, NV
- $60,000 - $80,000 a year
- Full-time
- Research
- Mid-level
Quick Apply
13d
Associate Sales Representative
Amica Mutual Insurance Company —Henderson, NV
- $24.38 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
6d
Inside Sales Representative
Stimulus Technologies —Henderson, NV
- $45,000 a year
- Full-time
- Research
- Mid-level
- Communication skills
Quick Apply
Monster West Inbound Call Center Team Member
A3N —Las Vegas, NV
- $30,000 - $60,000 a year
- Full-time
- 18 years or older
- No experience needed
- US work authorization
- Paid training
- Health insurance
Quick Apply
1d
Regional Sales Manager – Western Region
The Cary Company —Las Vegas, NV
- $120,000 - $165,000 a year
- Full-time
- Analysis skills
- Travel
- Mentoring
- Profit sharing
- Health insurance
Quick Apply
Inside Sales Representative
Bishop Lifting Products Inc —Las Vegas, NV
- $22 - $31 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
Outbound/Inbound Rep (M-F)
Five Star Call Centers —Las Vegas, NV
- $14 an hour
- Full-time
- Remote
- Computer literacy
- Typing
- Communication skills
- Paid training
8d
Contact Center Representative
One Nevada Credit Union —Las Vegas, NV
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Opportunities for advancement
8d
Customer Experience Representative
Goettl Air Conditioning and Plumbing —Las Vegas, NV
- $20 an hour
- Weekends as needed
- Background check
- Heavy lifting
- Computer literacy
- Paid training
- Health insurance
Quick Apply
5d
Customer Service Specialist
BOXABL INC —Las Vegas, NV
- $19 an hour
- Office
- Computer skills
- Communication skills
Event Solutions Sales Executive
SmartSource —Las Vegas, NV
- $90,000 - $120,000 a year
- Full-time
- Mid-level
- 3 years
- Business development
Quick Apply
16h
Fleet Sales Representative - $40K Ramp Base + 10% Commission + Growth Opportunities
Wrap GFX —Las Vegas, NV
- $40,000 - $240,000 a year
- Full-time
- No experience needed
- Research
- Mid-level
- Opportunities for advancement
- Flexible schedule
Quick Apply
Sales Representative
Nevada Title & Payday Loans, Inc —Las Vegas, NV
- $15.80 - $17.36 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
2d
Sales Development Representative (Bilingual) — Base + Bonuses + Growth Opportunity
Isp.net —Las Vegas, NV
- $18 - $22 an hour
- Full-time
- Bilingual
- Research
- Office
- Health insurance
- 401(k)
Quick Apply
Phone Sales Representative
Usafe Services LLC —Las Vegas, NV
- From $20 an hour
- 12 hour shift
- Hybrid work
- Office
- High school diploma or GED
- In-person
- Paid training
Quick Apply
8d
Business / Sales Development Representative
Speed Commerce —Las Vegas, NV
- $43,200 - $46,000 a year
- Full-time
- Background check
- Computer literacy
- Office
- Disability insurance
- Health insurance
Quick Apply
8d
Parts Sales Associate - Las Vegas Market
AutoNation —Las Vegas, NV
- Full-time
- Computer literacy
- Mid-level
- 3 years
- Dental insurance
- Vision insurance
Quick Apply
Sales Development Representative
Curvion Blue —Las Vegas, NV
- $55,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Under 1 year
- Opportunities for advancement
Quick Apply

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Call Center Representative II

Silver State Schools Credit Union -
Las Vegas, NV

Apply Now

Job Details

Full-time
$24.32 - $26.11 an hour
13 days ago

Qualifications

Live chat
Microsoft Word
Investment
Opening bank accounts
Retail customer service procedures
Financial sales
Loan payment processing
Financial services customer support
Microsoft Excel
Customer relationship building
Account maintenance
5 years
Copy machines
Sales referrals
Word embeddings
Bank transfers
Promoting bank products
Filing
Mid-level
Compliance with security regulations
Financial issue resolution
High school diploma or GED
Cross-selling
Check payment processing
Mail management
Financial product expertise
Checking account customer support
Retail store product knowledge
Customer issue escalation
Financial needs assessment

Full Job Description

Call Center Representative IIFull Time (40 Hours)Monday - Friday (7:30 am - 6:00pm)
Saturday (9:00 am - 3:00 pm)
Headquarters630 Trade Center DriveLas Vegas, NV 89119

PURPOSE:The primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, "Excellent Member Service and Financial Solutions - For Life," by providing outstanding service to both members and internal members. A key component of this service is to identify member needs and provide appropriate credit union product solutions.

To deliver service in alignment with our Service Commitments:
- I will earn respect and build trust by acting with integrity in every situation.
- I will understand my role in supporting the team to achieve our purpose.
- I will focus on people over products and build lasting relationships.
- I will take ownership and accept responsibility.
- I will treat my coworkers with the same high standards as I treat my member.
- I will continuously look for ways to improve myself, my credit union, and my community.
- I will accept there is no "they". We are one working toward the same mission.
- I will commit to the core values.
Possess adequate product knowledge as measured by the annual product knowledge certification assessment.
Meet or exceed established sales and service goals.

SUMMARY:Responsible for building relationships with our credit union members. Must be able to present credit union products and services that match the member needs. Assist members in resolving account and/or loan related problems.
Build member relationships through proactively identifying additional products and services that will aid the member in achieving their financial goals. Communicate effectively with prospective and current members and represent the credit union in a positive and professional manner. Provide highest level of caring, personalized service and quality products, while staying abreast of members' needs and expectations.
Primarily provides member services via telephone, email, text, or chat by performing transactions on members' accounts, answers questions and cross-sells credit union services, opening accounts, process loan applications, and resolving member concerns.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
In accordance with prescribed methods and operating policies and established practice, the Call Center Representative II:

Contribute to the development and refinement of the credit union's member growth and strategy working in a team environment dedicated to exceptional member service.
Ability to perform in a high-volume/production, fast-paced Call Center environment processing new accounts and assisting members. This includes inbound and outbound calls to members and potential members offering products and services to enhance the member engagement.
Ability to organize and prioritize work in a high volume and fast paced environment to ensure timely and accurate new account openings, processing of all requests, and resolving member questions, concerns, or issues.
Professionally greets and interviews members and potential members to determine financial needs. Suggests and explains appropriate deposit, lending, and investment products.
Answers questions about products and services and recommends suitable products and services as well as suitable insurance products and ancillary products; resolves problems that are within their authority; refers problems that are beyond their authority to their supervisor, along with their recommendations.
Uncovers opportunities to refer business to other lines of business partners within the credit union such as mortgage solutions, member business solutions, and investment solutions.
Responsible for accurately completing New Account applications received via online and mobile applications. Capturing member's direct deposit, gathering all required documents, properly following compliance, and regulatory guidelines.
Work cooperatively with Call Center team as well as other departments to assist members and connects members to appropriate staff member or department when needed with minimum transfers.
Processes a variety of financial transactions for members including processing transfers and loan payments within credit union accounts, issuing checks/drafts, and other negotiable instruments.
Identify cross-sell opportunities to enhance relationship with member and provide enhanced services to members by maintaining expert level of knowledge of Credit Union features and benefits, products, and services. This position models a retail type sales and service environment.
Responds and researches member inquiries regarding account history including loan amortization, access to services, resolving account discrepancies, balancing and reconciling, card and account disputes, adding or reducing service features on various accounts, assisting members to make the most effective use of automated services and explaining loan decisions.
Effectively explain the features and benefits of credit union electronic services and payments including debit and credit cards, eVoice, SilverConnect, online and mobile banking (consumer and business) including bill payment, mobile app functions, POPmoney (P2P), Card Controls, Positive Pay, online wires, direct deposit, ACH and payroll deduction.
Be familiar with Loans PQ, and able to review and communicate credit application decisions for consumer loans.
Take ownership of all member requests, with minimal need to refer to another department within the Credit Union.
Performs clerical duties such as photocopying, faxing, processing incoming and outgoing mail, filing and notary services.
May perform Senior Call Center Representative duties as required in their absence.
May assist in training new Call Center Representatives in all financial service transactions and Call Center procedures.
Meet and/or exceed all assigned call center goals (i.e. Average Handle Time, Abandon Call Ratios, Average Hold Time, and Percentage of Connected Calls. This includes all new account cross sell ratio goals and referrals.
Competent and confident in the sales environment.
Meet or exceed minimum expectations and referral goals as assigned.
Follow established credit union policies and procedures, government rules and regulations, and security guidelines.
Cooperative and positive attitude toward members, potential members, and credit union team.
Maintain a professional appearance and demeanor.
Adhere and promote the credit union's core values (SMART Pro).
Perform all required functions with accuracy, efficiency, dependability and within the Credit Union's standard of conduct.
Performs other duties as assigned.

EDUCATION and/or EXPERIENCE:High School diploma or GED; two-five years related experience and/or training; or equivalent combination of education and experience.
Thorough knowledge of credit union's computer systems for performing basic input/output tasks including Word and Excel desired.

*ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED*
**SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED**
SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)
DRUG-FREE WORKPLACE

Apply Now

Refine Your Search

inbound sales representative jobs in henderson, nv

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