Top 38 Service desk support Jobs in Henderson, Nv

Airport Service Desk Technician
Harry Reid International Airport —Harry Reid International Airport, NV
- $28.91 - $42.64 an hour
- Weekends as needed
- Background check
- Computer science
- Computer Science
- Wellness program
- AD&D insurance
7d
Help Desk Specialist
MANTECH —Nellis AFB, NV
- Full-time
- Mid-level
- Office
- High school diploma or GED
5d
Service Desk Support Technician - Level 2
ANA —Henderson, NV
- $28.50 - $31.73 an hour
- Full-time
- Mid-level
- Windows
- 3 years
- Health insurance
- Dental insurance
Quick Apply
5d
Helpdesk Technician I
Credit One Bank —Las Vegas, NV
- Computer Science
- Office
- Computer networking
Airport Service Desk Supervisor
Harry Reid International Airport —Harry Reid International Airport, NV
- $39.26 - $58.04 an hour
- Full-time
- Background check
- Computer science
- Computer Science
- Wellness program
- AD&D insurance
7d
IT Support Specialist
Gensler —Las Vegas, NV
- 8 hour shift
- Microsoft Outlook
- Mid-level
- Office
- Profit sharing
- Paid holidays
Helpdesk Technician II
Credit One Bank —Las Vegas, NV
- Computer Science
- Mid-level
- Office
IT Support Specialist
Scorpion Enterprises, LLC —Henderson, NV
- $55,000 - $60,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health insurance
Help Desk Support Analyst
Western Funding Inc —Las Vegas, NV
- $22 - $24 an hour
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
IT Helpdesk Support Technician
KONAMI GAMING INC —Las Vegas, NV
- $18 - $22 an hour
- Overtime
- Office
- High school diploma or GED
- 2 years
- Paid holidays
- Health insurance
Quick Apply
IT Support Specialist III
Employers —Henderson, NV
- $80,000 - $120,000 a year
- Weekends as needed
- 5 years
- Office
- Mentoring
1d
IT Technician
Terrible’s —Las Vegas, NV
- Full-time
- Office
- Windows
- High school diploma or GED
End User Support
Link Technologies —Las Vegas, NV
- $17.00 - $19.50 an hour
- Weekends as needed
- Customer service
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Help Desk Supervisor
Acusensus United States —Las Vegas, NV
- $55,000 - $65,000 a year
- Full-time
- High school
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
7d
Helpdesk Technician II
UNITE HERE HEALTH —Las Vegas, NV
- $54,100 - $62,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- AD&D insurance
Quick Apply
IT Support Specialist III
Employers Insurance Group (EIG) —Henderson, NV
- $80,000 - $120,000 a year
- Weekends as needed
- 5 years
- Office
- Mentoring
Quick Apply
11h
Information Technology Support Specialist (ITSS)
ExploreMyPC —Las Vegas, NV
- Part-time
- Computer science
- Computer Science
- High school diploma or GED
- Flexible schedule
Quick Apply
3d
IT Service Desk Specialist I
Golden Entertainment LLC —Las Vegas, NV
- Weekends as needed
- English
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
12d
IT Service Desk Technician - Tier 2
Green Valley Grocery —Henderson, NV
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Mid-level
Quick Apply
IT Client Support Administrator
Enlogica Solutions, LLC —Las Vegas, NV
- Computer Science
- English
- Mid-level
- Opportunities for advancement

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service desk support jobs near henderson, nv

Airport Service Desk Technician

Harry Reid International Airport -
Harry Reid International Airport, NV

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Job Details

Full-time
$28.91 - $42.64 an hour
7 days ago

Benefits

Wellness program
AD&D insurance
Paid holidays
Disability insurance
Dental insurance
Flexible spending account
Parental leave
Employee assistance program
Vision insurance
Life insurance
Paid sick time

Qualifications

Computer operation
Computer hardware
Telecommunications systems
Hardware support
Desktop applications

Full Job Description

ABOUT THE POSITION

The Clark County Department of Aviation is seeking qualified candidates to apply for the Airport Service Desk Technician position. This position is responsible for basic technical phone support for the airport's administrative systems and public-facing passenger processing systems. Furthermore, this position will troubleshoot, solve usage problems, and fulfill service desk requests to support computer systems, networks, and related hardware and software across the airport, and escalate issues to higher tiers.

Note: DOA is a 24/7 operation. This position involves shift work. Candidates selected for this position should expect to initially work a graveyard shift until the annual Shift Bid. Following the annual Shift Bid, schedules within the hours of operation are assigned based on seniority. Successful candidates should be prepared to work day, swing, or graveyard shifts, as well as weekends and holidays, based on operational need and/or seniority.

This examination will establish an Open Competitive Eligibility List to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Employee Services.

Employee Services reserves the right to call only the most qualified applicants to the selection process.

MINIMUM REQUIREMENTS

Education and Experience:

Associates degree with major course work in computer science, information systems or a field related to the work AND two (2) years of full-time experience which involved the use of telecommunications or personal computers and various standard software applications, including one (1) year of full-time experience providing hardware and software problem resolution and technical support to telecommunications and/or computer customers. Professional level experience and/or education that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted on a year-for-year basis to a maximum of two (2) years.

All qualifying education and each experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. All details must be written in your own words and cannot be copied from job descriptions or other external sources.

Licenses and Certification: Specified positions may require possession of a valid Nevada Class C driver's license at time of hire.

Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.

Residency Requirement: Permanent employees must maintain a principal place of residency within the boundaries of Clark County and provide proof of compliance with Nevada motor vehicle registration and driver's license laws within 90 days of employment.

Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions.

Background Check: Employment with the Department of Aviation is contingent upon completion of an education/experience background investigation, a fingerprint-based criminal history record check processed by the FBI, and upon the ability to be granted and maintain a security badge as mandated by the Transportation Security Administration. Note: all prospective hires must present two original government issued ID's upon acceptance of job offer. Examples of acceptable ID's include a Passport, Driver's License or DMV issued ID, birth certificate, Social Security card, Voter Registration card, school issued ID with picture, etc.

Customs and Border Protection Security Seal Program: Employment with the Department of Aviation in this job title is contingent upon a ten year employment and five year residency history record check and the ability to present original identity based documentation in order to meet the requirements for a Security Seal.

PHYSICAL DEMANDS

Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. May require extended periods of standing when conducting training sessions. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

EXAMPLES OF DUTIES

Receives and handles tier one (1) requests for service, following established procedures.
Promptly escalates, allocates calls as appropriate.

Communicates in a friendly manner when providing service and information, projecting a positive image.
Logs incidents and service requests and maintains relevant records.
Identifies and classifies incident types and service interruptions.
Identifies recurring incidents as a problem and provides appropriate awareness.
Systematically interprets user problems and identifies solutions and possible side effects.
Uses experience to address user problems for potential solutions.
May perform security and user account administration.
Escalates high impact/high priority or unresolved incidents.
May prepare written documentation for customer or team use; revises and updates as required.
During change, acts systematically to respond to day-by-day operational needs, avoiding service disruptions and maintaining coherence to Service Level Agreement (SLA) and information security requirements.
Evaluates and analyzes resolved support requests for accuracy, consistency, and completion.
Reviews product and system documentation and other written materials to maintain and update knowledge regarding hardware and software used by department customers; maintains a library of such information for departmental use.

Join the Clark County Department of Aviation Family where we offer a comprehensive benefits package that includes:

Alternative Work Schedules
More Money in Your Pocket
- 100% Employer Paid Defined Benefit Retirement
- No Social Security Deduction
- No State Income Taxes
Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) - eligible first of the month following 15 days of employment
- Medical - Employer pays 90% of premium
  - Pharmacy Benefits (30, 90-day retail or mail order fills)
  - 24/7 Telephone Advice Nurse - no employee cost
  - Teledoc, Doctoroo, and Dispatch Health
Retiree insurance – eligible after 5 years of service
Dental
Vision
Life Insurance – Employer Paid
AD&D – Employer Paid
Long Term Disability – Employer Paid
Generous Leave Accruals that include:
- 13 Paid Holidays plus a Floating Birthday Holiday, and an additional Floating Holiday
- Paid Vacation Leave
- Paid Sick Leave
- Holiday Leave
Other leave options
- Catastrophic Leave
- Parental Leave – Up to 90 days
Tool Allowance for certain eligible positions.
Wide Variety of Voluntary Benefits that include
- Guardian – Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance.
- Trustmark – Permanent Life Insurance benefits and long-term care.
- Sunlife Financial – Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance
- TASC – Flexible Spending Account – FSA & Dependent Day Care Debit Card Available
- Morgan Stanley – Deferred Compensation Plan
Employee Assistance Program
The Department of Aviation, a department of Clark County, is an affirmative action/equal opportunity employer
Community Volunteer Opportunities
Comprehensive training program
Wellness program

Apply Now

Refine Your Search

service desk support jobs in henderson, nv

Airport Service Desk Technician

Help Desk Specialist

Service Desk Support Technician - Level 2

Helpdesk Technician I

Airport Service Desk Supervisor

IT Support Specialist

Helpdesk Technician II

IT Support Specialist

Help Desk Support Analyst

IT Helpdesk Support Technician

IT Support Specialist III

IT Technician

End User Support

Help Desk Supervisor

Helpdesk Technician II

IT Support Specialist III

Information Technology Support Specialist (ITSS)

IT Service Desk Specialist I

IT Service Desk Technician - Tier 2

IT Client Support Administrator

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