Top 278 Customer advocate Jobs in Henderson Nv

Customer Advocate 1, Contact Center Support
PDS Health —Henderson, NV
- $18.60 - $24.40 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
11d
Scheduler - LV Nellis Family Med Cl - Full Time 10 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Las Vegas, NV
- $21.00 - $29.77 an hour
- Full-time
- Background check
- High school diploma or GED
- Clinic
Scheduler - LV Durango Family Med Cl - Full Time 10 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Las Vegas, NV
- $17.50 - $27.01 an hour
- Full-time
- Background check
- High school diploma or GED
- Fair chance
Client Advocate
greenpath, inc. —Las Vegas, NV
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
Customer Advocate
Safelite Group —Henderson, NV
- From $17 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Travel
- Paid training
- Paid holidays
12d
Receptionist
Canyon Ridge Animal Hospital —Henderson, NV
- $14 - $16 an hour
- Weekends as needed
- Surgery
- Organizational skills
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Member Services Agent
RUE GILT GROUPE —Las Vegas, NV
- $18 an hour
- Remote
- High school diploma or GED
- US work authorization
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Scheduler - LV Nellis Family Med Cl - Full Time 12 Rotating Shift (Non-Exempt) (Non-Union)
USC —Las Vegas, NV
- $21.00 - $29.77 an hour
- 12 hour shift
- High school diploma or GED
- Clinic
- Medical terminology
Customer Service Loyalty Advocate
Foundever —Las Vegas, NV
- $18 an hour
- No weekends
- Mid-level
- In-person
- Communication skills
- Paid training
- Health insurance
2d
CUSTOMER PROCESSING SPECIALIST
Great Day Improvements: A Family of Brands —Las Vegas, NV
- Up to $19 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Paid time off
8d
Pharmacy Care Coordinator
Optum —Las Vegas, NV
- $18 - $32 an hour
- Full-time
- Remote
- Pass drug screening
- Mid-level
- Windows
- AD&D insurance
- Employee stock purchase plan
Selling and Support Captain, Henderson Galleria At Sunset - Full Time
Macy’s —Henderson, NV
- $16.50 - $26.76 an hour
- Weekends as needed
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Store discount
- Paid holidays
8d
Cafe Associate
Sam's Club —Las Vegas, NV
- $17 - $25 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Customer Success Representative
Podbean —Las Vegas, NV
- Full-time
- English
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
9d
ACE Hardware Store Associate
Ace Hardware —Henderson, NV
- $12 - $14 an hour
- Part-time
- No education required
- Merchandising
- Ability to lift 50 pounds
- Paid training
- Paid time off
Quick Apply
Client Service Specialist
Focus Partners Wealth —Las Vegas, NV
- $70,000 - $75,000 a year
- Remote
- Research
- Mid-level
- Organizational skills
Patient Financial Advocate
Firstsource Healthcare —Las Vegas, NV
- $19 - $22 an hour
- Holidays
- Ability to walk for extended periods
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Produce Associate
Sam's Club —Las Vegas, NV
- $16 - $23 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Selling and Service Assistant, Las Vegas Crystals
Hermès Paris —Las Vegas, NV
- $25 - $26 an hour
- Full-time
- Merchandising
- Organizational skills
- Communication skills
- Profit sharing
- Paid parental leave
SOCIAL WORKER I/II
Clark County, NV —Las Vegas, NV
- $31.20 - $49.74 an hour
- Adults
- Office
- Bachelor's degree
- AD&D insurance
- Paid holidays
4d

I want to receive the latest job alert for customer advocate in henderson nv

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer advocate jobs near henderson nv

Customer Advocate 1, Contact Center Support

PDS Health -
Henderson, NV

Apply Now

Job Details

Full-time
$18.60 - $24.40 an hour
11 days ago

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

High school diploma or GED
Computer skills

Full Job Description

Description:

Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!

Overview:

The Customer Advocate, Contact Center plays a critical role in delivering an exceptional patient experience by supporting both Dental and Medical Offices with appointment scheduling, cancellations, and rescheduling for examinations and treatments. Customer Advocates are expected to demonstrate professionalism, empathy, and strong communication skills while working toward individual performance goals and adhering to Contact Center policies and procedures.This role requires the ability to manage high call volumes, navigate multiple systems, and accurately coordinate care while ensuring patients’ needs are met with efficiency and compassion.

Responsibilities

Answer inbound calls from new and existing patients to schedule, cancel, or reschedule
Dental and Medical examinations and treatments
Place outbound calls to patients using professional and effective telephone
communication skills
Respond to appointment requests submitted through Dental and Medical Office websites
Accurately schedule appointments in accordance with established scheduling guidelines
Navigate and utilize multiple systems of record simultaneously while handling live calls
Verify patient insurance coverage and eligibility to support appropriate scheduling
decisions
Send clear and accurate correspondence emails to designated PDS Health offices as
needed
Support emergency appointment requests related to treatment needs or pain management
Actively demonstrate The Perfect Patient Experience by maintaining a positive
attitude, practicing active listening, demonstrating effective empathy, and prioritizing
patient needs
Successfully complete all required basic guide tests within 90 days of accepting the
position
Participate in team meetings, volunteer events, trainings, and coaching sessions as
required
Perform additional duties as assigned to support Contact Center operations

Qualifications

High School Diploma or General Education Degree (GED)
Minimum of two (2) years of customer service experience (call center, dental, or medical
front-office operations)

Preferred Qualifications

Associate’s Degree, Bachelor’s Degree, or one-year certificate from an accredited college
or technical school; or an equivalent combination of education and experience
Bilingual in English and Spanish

Knowledge/Skills/Abilities

Strong ability to multitask across multiple systems without compromising accuracy or
quality
Excellent interpersonal, oral, and written communication skills
Ability to respond effectively to inquiries from patients, PDS Health offices, laboratories,
pharmacies, internal staff, and vendors
Self-motivated, dependable, and able to work independently as well as collaboratively
within a team environment
Ability to quickly learn, retain, and apply detailed information related to dental and
medical procedures and workflows

Benefits

Medical, Dental, and Vision Insurance
Paid Time Off (PTO)
Tuition Reimbursement
401(k) Retirement Plan
Paid time to volunteer in your local community

‎ :

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Salary Information: $18.60-$24.40 / Hourly

Apply Now

Refine Your Search

customer advocate jobs in henderson nv

Customer Advocate 1, Contact Center Support

Scheduler - LV Nellis Family Med Cl - Full Time 10 Hour Days (Non-Exempt) (Non-Union)

Scheduler - LV Durango Family Med Cl - Full Time 10 Hour Days (Non-Exempt) (Non-Union)

Client Advocate

Customer Advocate

Receptionist

Member Services Agent

Scheduler - LV Nellis Family Med Cl - Full Time 12 Rotating Shift (Non-Exempt) (Non-Union)

Customer Service Loyalty Advocate

CUSTOMER PROCESSING SPECIALIST

Pharmacy Care Coordinator

Selling and Support Captain, Henderson Galleria At Sunset - Full Time

Cafe Associate

Customer Success Representative

ACE Hardware Store Associate

Client Service Specialist

Patient Financial Advocate

Produce Associate

Selling and Service Assistant, Las Vegas Crystals

SOCIAL WORKER I/II

I want to receive the latest job alert for customer advocate in henderson nv

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected