Top 308 Customer success specialist Jobs in Henderson Nv

Customer Service Specialist I | Henderson, NV
Employers Insurance Group (EIG) —Henderson, NV
- $20.50 - $21.50 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- 1 year
- 401(k) matching
Quick Apply
Cancer Support Specialist - Remote
American Cancer Society —Las Vegas, NV
- From $20 an hour
- Weekends as needed
- Remote
- Spanish
- Microsoft Excel
- English
- Health insurance
- Dental insurance
Customer Service Specialist I | Henderson, NV
Employers —Henderson, NV
- $20.50 - $21.50 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- 1 year
- 401(k) matching
Sales Support Specialist
VITALANT —Henderson, NV
- $25.74 - $33.32 an hour
- Weekends as needed
- Computer literacy
- Driver's License
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
12d
Client Success Specialist
UrVenue —Las Vegas, NV
- $70,000 - $80,000 a year
- Full-time
- Hospitality
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Senior Customer Experience Specialist
Quince —Las Vegas, NV
- $26 an hour
- Remote
- Background check
- Writing skills
- Continuous improvement
- Paid training
- Health insurance
9d
Relationship Specialist
Palmetto Clean Technology —Las Vegas, NV
- Remote
- Background check
- Bachelor of Science
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
2d
Customer Support Specialist
FDM4 America, Inc. —Las Vegas, NV
- $45,000 - $60,000 a year
- Full-time
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
2d
Supported Employment Specialist
Foundation for Recovery —Las Vegas, NV
- $45,000 - $55,000 a year
- Full-time
- Google Workspace
- Addiction Medicine
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
Retail Execution Specialist - Las Vegas
Coca-Cola —Las Vegas, NV
- $45,000 - $69,400 a year
- Weekends as needed
- Inventory management
- Writing skills
- Merchandising
5d
Access & Reimbursement Specialist - National Remote
Optum —Las Vegas, NV
- $20 - $36 an hour
- 8 hour shift
- Remote
- 18 years or older
- Pass drug screening
- Research
- AD&D insurance
- Employee stock purchase plan
5d
Customer Engagement Specialist
BradyPLUS —Las Vegas, NV
- Full-time
- Background check
- Microsoft Excel
- Inventory management
- Disability insurance
- Health insurance
Quick Apply
Credentialing Specialist
One Federal Solution —Las Vegas, NV
- Customer service
- Mid-level
- Administrative experience
Quick Apply
Intake Specialist
Valiente Mott Injury Attorneys —Las Vegas, NV
- $45,000 - $65,000 a year
- Full-time
- Hybrid work
- Spanish
- English
- Data entry
- Paid holidays
- Health insurance
Quick Apply
7d
Inventory Control Specialist
ENTEK —Henderson, NV
- $22.10 - $27.10 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
IT Support Specialist
Scorpion Enterprises, LLC —Henderson, NV
- $55,000 - $60,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health insurance
8d
Client Support Specialist - Greater Las Vegas, NV Area (REMOTE)
Fidelity Investments —Henderson, NV
- Full-time
- Research
- Mid-level
- Residential
Customer Service Manager II (Coffee & Beverages) - Las Vegas, NV
Canteen —Las Vegas, NV
- $52,000 - $55,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Disability insurance
Quick Apply
SDR, Cold Call Specialist
Vendelux —Las Vegas, NV
- $45,000 - $55,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Health insurance
- 401(k)
5d
Loyalty Specialist I (Collections Specialist) | In-office Opportunity (Henderson, NV)
Employers —Henderson, NV
- $21.50 - $22.50 an hour
- Weekends as needed
- Microsoft Outlook
- Computer literacy
- Research

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Customer Service Specialist I | Henderson, NV

Employers Insurance Group (EIG) -
Henderson, NV

Quick Apply

Job Details

Full-time
$20.50 - $21.50 an hour

Benefits

401(k) matching

Qualifications

Foreign language proficiency
Microsoft Outlook
Phone communication
Spreadsheets
High school diploma or GED
Office experience

Full Job Description

Customer Service Specialist I | 100% in-office call center environment (Henderson, NV / Las Vegas, NV)

General Summary

The Customer Service Center Specialist I provides support to EMPLOYERS’ customers, both internal and external, via inbound/outbound calls and e-mails. The Customer Service Center Specialist I is motivated to maintain customer satisfaction and contribute to the organizations success by resolving any emerging issues a customer might face with accuracy and efficiency.

Essential Duties and Responsibilities

Customer Experience - Call Center
- Deliver an exceptional customer experience while answering calls, emails, or chats from a minimum of 2 workgroups.
  - Provide information, answer questions and facilitate resolution to customer inquiries.
- Provide accurate information to customers in accordance with company policy and department guidelines.
- Defuse situations through research, customer education, and investigation.
- Demonstrate listening skills while exhibiting excellent customer service and integrity to promote ease of doing business with EMPLOYERS.
Process and Procedure - Call Center
- Document details of interactions consistently, timely and accurately.
- Act in accordance with policies, procedures, statutes and state laws, as applicable.
- Process requests for forms and applications.
- Route calls when necessary to appropriate resource.
- Assist clients with registering and navigating EMPLOYERS online systems.
- Follow through on customer communications via phone, email or chat as needed.
Functional and Technical - Call Center
- Display basic knowledge and competency in assigned workgroup(s).
- Meet performance and quality standards.
- Recognize and alert management of trends in customer calls.
- Utilize internal and external resources to improve knowledge and skill base.
- Other duties may be assigned.

Job Requirements

Bilingual English/Spanish communication skills required.
Must have High School diploma or GED equivalent.
Must have one (1) year of experience in office, in a call center environment.
Ability to perform multiple tasks simultaneously.
Ability to adjust priorities appropriately in a fast paced environment.
Ability to conduct business efficiently and effectively over the telephone utilizing proper phone etiquette.
Ability to read, write, and communicate clearly in English.
Demonstrated customer service experience.
Possess expert PC skills including Outlook, Word, Excel spreadsheets and Internet use.
Demonstrate attention to detail with timeliness and accuracy.
Maintain high standards, measures despite pressing deadlines and added responsibilities.

Preferred, But Not Required

Bilingual in Spanish
Experience with cloud based Call Center ACD/CRM software preferred.
Experience with Five9 telephony system preferred.
Relevant product knowledge (Insurance or Workers’ Compensation).
Associates Degree preferred.

An equivalent combination of education and experience may be substituted for the requirements listed above.

Work Environment

This position is required to be in-office full time (located in Henderson, NV) with minimal travel to other office locations/meeting locations occasionally.
This role potentially and will routinely use office equipment such as computers, phones, printers, and web conferencing technology as examples.
This is largely a sedentary role; however, some mobility is required
Occasional extra hours may be needed to accommodate business needs (voluntary basis)
Occasional lifting of a maximum of 30lbs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Start Date: August 24, 2026

Must be able to start 08/24/2026 and work without interruption for the first two training weeks, as they are crucial learning days to understanding the functions of the role.

Pay Rate: $20.50 per hour (21.50 per hour for bilingual (Spanish) ) and a comprehensive benefits package with 401k and match. Please follow the link to our benefits page for details! https://www.employers.com/careers/our-benefits-and-perks/

About EMPLOYERS:

As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work!

We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS®!

Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees.

We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. These are the pillars that support how we do business with our clients as well as how we treat each other!

At EMPLOYERS, you’ll discover an energetic environment that inspires top achievement. As “America’s small business insurance specialist”, we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career.

Quick Apply

Refine Your Search

customer success specialist jobs in henderson nv

Customer Service Specialist I | Henderson, NV

Cancer Support Specialist - Remote

Customer Service Specialist I | Henderson, NV

Sales Support Specialist

Client Success Specialist

Senior Customer Experience Specialist

Relationship Specialist

Customer Support Specialist

Supported Employment Specialist

Retail Execution Specialist - Las Vegas

Access & Reimbursement Specialist - National Remote

Customer Engagement Specialist

Credentialing Specialist

Intake Specialist

Inventory Control Specialist

IT Support Specialist

Client Support Specialist - Greater Las Vegas, NV Area (REMOTE)

Customer Service Manager II (Coffee & Beverages) - Las Vegas, NV

SDR, Cold Call Specialist

Loyalty Specialist I (Collections Specialist) | In-office Opportunity (Henderson, NV)

I want to receive the latest job alert for customer success specialist in henderson nv

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