Top 29 Inbound call center representative Jobs in Henderson Nv

CALL CENTER REPRESENTATIVE
NORTH EAST MEDICAL SERVICES —Las Vegas, NV
- $31.60 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
Call Center Agent
Progistics Distribution —Henderson, NV
- $16.50 - $17.50 an hour
- Full-time
- High school diploma or GED
- In-person
- 1 year
- Paid training
- Health insurance
Quick Apply
4h
Customer Service Representative
Optum —Las Vegas, NV
- $16 - $29 an hour
- 8 hour shift
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
Outreach Support Specialist
Giving Home Health Care —Las Vegas, NV
- $22 - $23 an hour
- Full-time
- Marketing
- High school diploma or GED
- Continuous improvement
- Disability insurance
- Tuition reimbursement
Quick Apply
3d
Call Center Customer Service, Reservationist.
GetAways Resort Management —Las Vegas, NV
- $16.00 - $16.50 an hour
- Full-time
- Microsoft Word
- Background check
- Spanish
- Paid training
- Health insurance
Quick Apply
3d
Vacation Package Sales Agent
Hilton Grand Vacations —Las Vegas, NV
- From $85,000 a year
- Full-time
- In person
- Computer literacy
- High school diploma or GED
- Typing
- Paid training
- Health insurance
Customer Service Representative
NCC/ProMax —Las Vegas, NV
- $20 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
1d
Sales BDC Agent
Findlay Honda Henderson —Henderson, NV
- $21 an hour
- Full-time
- Communication skills
- Entry level
Quick Apply
Automotive Appointment Scheduler/BDC (Service)
Keyes Automotive —Las Vegas, NV
- $17 - $19 an hour
- Full-time
- Research
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
7d
Client Services Representative II Bilingual Spanish
Bank of America —Las Vegas, NV
- $25.00 - $27.63 an hour
- Weekends as needed
- Spanish
- Computer literacy
- English
14d
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Henderson, NV
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
10d
Remote Inside Sales Representative
Liberty Mutual —Las Vegas, NV
- $45,000 - $85,000 a year
- Full-time
- Remote
- Customer service
- Organizational skills
- Typing
- Paid training
- Health insurance
13d
Account Associate - WCC
Westlake Services, LLC —Las Vegas, NV
- $15 an hour
- Full-time
- Spanish
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Sales Development Representative
Curvion Blue —Las Vegas, NV
- $55,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Under 1 year
- Opportunities for advancement
Quick Apply
Bilingual Customer Service Representative
OnPoint CX Solutions LLC —Las Vegas, NV
- $15 an hour
- Full-time
- Background check
- Computer skills
- Communication skills
- Paid training
- Opportunities for advancement
Quick Apply
Inside Car Buyer
Nevada Pic A Part LLC —Las Vegas, NV
- $15 - $16 an hour
- Full-time
- Spanish
- English
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Education Account Manager
Music & Arts —Las Vegas, NV
- $45,000 - $55,000 a year
- Email
- School experience
- Spanish
- Mid-level
- Paid holidays
- Health insurance

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CALL CENTER REPRESENTATIVE
NORTH EAST MEDICAL SERVICES —Las Vegas, NV
Answer and route incoming calls, including the provider line, through Cisco telephone system to appropriate resources while adhering to telephone etiquette…
$31.60 an hour
Call Center Agent
Progistics Distribution —Henderson, NV
Receive inbound calls primarily AND place outbound calls to /from customers to coordinate/ schedule deliveries.
$16.50 - $17.50 an hour
Quick Apply
4h

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Inbound Sales Representative
Entyre Inc. —Columbus, OH
You will own inbound communication, assess client needs, answer questions, document interactions accurately, and coordinate with internal teams when issues need…
$22 - $25 an hour
Quick Apply
Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. If you believe you’ve encountered a recruiting scam…
From $19 an hour

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CALL CENTER REPRESENTATIVE

NORTH EAST MEDICAL SERVICES -
Las Vegas, NV

Apply Now

Job Details

Full-time
$31.60 an hour

Qualifications

Foreign language proficiency
Customer communication
High school diploma or GED

Full Job Description

Shift: 12am - 9am

The Call Center Representative I, will be responsible for handling evening inbound and outbound calls, scheduling appointments, providing information about clinic services, and addressing patient inquiries to resolve issues and concerns. This role ensures patient satisfaction and requires excellent communication skills, the ability to work independently, and a commitment to providing excellent customer service. This position will also include duties within the Health Information Systems (HIS) department.

ESSENTIAL JOB FUNCTIONS:

Answer and route incoming calls, including the provider line, through Cisco telephone system to appropriate resources while adhering to telephone etiquette standards.
Manage inbound and outbound calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify patients’ needs, clarify information as necessary, research every issue, and provide solutions or alternatives.
Build sustainable relationships and engage customers by taking the extra mile.
Meet personal/team qualitative and quantitative targets.
Schedule, reschedule, and cancel appointments for patients across all clinics and various specialties and departments.
Conduct updates of demographic data for current and new patients
Verify and update patient insurance information and understand the insurances accepted by each clinic.
Inform and refer patients to clinic services and programs.
Handle Health Information Systems (HIS) tasks.
Assist in outreach projects.
Enter new customer information into the system.
Follow-up on customer calls when necessary.
Check cancellation line /voicemail.
Check In Basket messages from MyChart and appointment request work queue.
Respond to patient portal messages in a timely manner.
Perform other job duties as required by manager/supervisor.

Completion of a high school certificate or equivalent required.
Ability to work in a fast-paced environment, be able to multi-task.
Basic computer knowledge i.e. Microsoft Office Suite
Ability to work variable evening shifts and hours.
Must be detail oriented.
Prior telephonic customer service experience preferred.
Prior experience in a healthcare setting preferred.
Ability to relate to patients in a professional and courteous manner.
Maintain a positive environment while working with coworkers and/or patients within a diverse culture.
Provide excellent customer service to align with the organization’s vision and mission statement.
Must have required internet connection and bandwidth (1 GBmps) at employee’s home.

LANGUAGE:

Must be able to fluently speak, read and write English.
Fluency in Spanish required.

STATUS:

This is an FLSA non-exempt position.
This is not an OSHA high-risk position.
This is a full time position

Apply Now

Refine Your Search

inbound call center representative jobs in henderson nv

CALL CENTER REPRESENTATIVE

Call Center Agent

Customer Service Representative

Outreach Support Specialist

Call Center Customer Service, Reservationist.

Vacation Package Sales Agent

Customer Service Representative

Sales BDC Agent

Automotive Appointment Scheduler/BDC (Service)

Client Services Representative II Bilingual Spanish

Spanish Bilingual Remote Customer Service Representative

Remote Inside Sales Representative

Account Associate - WCC

Sales Development Representative

Bilingual Customer Service Representative

Inside Car Buyer

Education Account Manager

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