Top 2 Restaurant operations manager Jobs in Henderson Nv

Operations Manager
Toca Madera Las Vegas —Las Vegas, NV
- $75,000 - $80,000 a year
- Weekends as needed
- Bar
- Sales
- Ability to walk for extended periods
Quick Apply
Restaurant Operations Manager - Category 10 Las Vegas
Opry Entertainment Group & Ryman Hospitality Properties —Las Vegas, NV
- Bar
- Computer literacy
- High school diploma or GED
Quick Apply
10h

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Operations Manager

Toca Madera Las Vegas
Las Vegas, NV

Quick Apply

Job Details

Full-time
$75,000 - $80,000 a year

Qualifications

Food service health code compliance
Writing skills
Employee relationship building
English
Hospitality industry experience

Full Job Description

Toca Madera is an experience for all your senses. The Mexican-inspired steakhouse brings bold flavors, premium ingredients, handcrafted cocktails, and a high-energy atmosphere together to create unforgettable nights. The menu highlights elevated interpretations of Mexican classics, crafted with a commitment to sustainable and organic sourcing that enhances every dish.

With locations in Scottsdale, Houston, Las Vegas, and Miami coming soon, Toca Madera continues to define indulgent, sensory-driven dining with impeccable flavor and vibrant energy.Toca Madera is an experience for all your senses. The Mexican-inspired steakhouse brings bold flavors, premium ingredients, handcrafted cocktails, and a high-energy atmosphere together to create unforgettable nights. The menu highlights elevated interpretations of Mexican classics, crafted with a commitment to sustainable and organic sourcing that enhances every dish.

The Operations Manager reports to the General Manager and is responsible for driving the company’s vision during the daily operations of the restaurant. The Operations Manager will ensure that employees are equipped to execute to our brand standards so that all guests have an engaging and dynamic experience. The Operations Manager will work with the General Manager and Executive Chef in setting the direction of the business in day to day operations as well as a plan to grow the business, drive sales and manage costs. In addition to supporting the team as a whole, the Operations Manager will have direct oversight for a designated group of employees and will be responsible for all hiring, training, scheduling, and performance.

Duties & Functions

Assist with recruiting, hiring, training, development and retention of qualified employees for the Operations & Culinary teams
Schedule, conduct and document employee performance reviews to standard operating procedures
Identify, train and develop key employees for growth, advancement and promotion
Become proficient in all job functions of both front and back of house employees
Organize quarterly employee meetings
Comprehend and adhere to all Health Code and sanitation guidelines as prescribed by federal, state and local laws
Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Communicate repair and maintenance to GM and/or appropriate repair source
Become proficient in the use of all restaurant technology equipment and software

Day to Day Venue Management

Direct and supervise employees in a daily basis in a fair and dignified manner
Assist AGM with training, coaching and development of management team in areas Including: The Madera Group culture, systems, policies and procedures, personal growth is always up to code with State & Federal regulations
Identify, address and document individual employee performance problems according to standard operating procedures. Discipline and/or terminate as necessary according to The Madera Group procedures
Authorize all comps and voids for all service personnel
Complete all administrative duties as outlined and assigned by the GM
Report and help resolve all maintenance issues in timely manner

Brand Standards

Ensure all service standards are maintained with a hospitality focus, and that all guests are attended to and treated with utmost respect by all departments
Ensure all food and beverage menu items are presented consistently, accurately, and with integrity
Assist in developing new ideas for service standards, food & beverage menu items, and guest relations practices
Conduct daily walk throughs of the venue to ensure the venue is always up to brand standards and in “Mint Condition”
Ensure that all guest complaints are handled and responded to within appropriate timelines and in a manner consistent with brand values and standards

Marketing & Business Development

Assist with driving planning and execution of the business development strategy
Assist with the planning and execution of the digital marketing strategy
Identify key dates, promotions, & yearly programming for the venue
Develop & maintain business relationships with all neighboring business’
Actively ensure all staff are propagating the business in appropriate fashion, IE: Social Media & other digital Channels
Constantly oversee promo tables, hosted tables, VIP tables, influencer program, Noble 33 program. Ensure all are coordinated and handled seamlessly through the VIP service manager (or managers OD), with a focus on driving top line revenue from these programs while keeping costs manageable
Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies

Inventory & Labor Management

Ensure proper pars and inventory management systems are in place, keep active/running total/par
Manage labor dollars, controlling overtime and labor % according to budget
Ensure anti-theft measures are in place for all COGs supplies
Ensure accurate monthly inventory is completed and turned in on time
Perform departmental Labor cost analysis and oversight

Financial Controls

Become proficient in and assist the GM with the finance team to produce accurate financial forecasts & budgets
Ensure all declining budgets are maintained and followed
Assist in overseeing profit and loss controls for the venue, identifying potential causes for concern, ensuring P&L margins are maintained, and producing P&L reports as needed
Ensure there are anti-theft measures in place for all financial aspects of the business
Ensure restaurant cash safe is accounted for & tracked
Ensure Petty Cash procedures & logs are accurate & maintained
Ensure all CC transactions are properly handled and make it to bank account
Handle all chargebacks
Execute all financial audits as put in place by Director of Operations
Audit payroll and ensure all employees are paid correctly and on time
Ensure Tips are properly handled and distributed by staff and management

Requirements:

College degree in Business, Hospitality, or a Related field; or equivalent mix of education and experience
3-5 years in a management position, preferably in an upscale or lifestyle brand hotel
Thorough knowledge of Food and Beverage preparation techniques, health department rules and regulations, liquor laws and regulations
Ability to multitask, work in a fast paced environment and have a high level attention to detail
Strong verbal and written communication skills in English
Passion for hospitality and for creating exceptional guest experiences
Proven ability to develop and maintain positive and productive working relationships with other employees and departments
Ability to work independently and to partner with others to promote an environment of teamwork
Available to work on call shifts, after hours, over weekends and on holidays

Physical Abilities:

Move, lift, carry, push, pull, and place objects weighing less than or equal to 35 lbs
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
Stand, sit, or walk for an extended period of time or for an entire work shift
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Requires manual ability to use, carry, and operate all necessary equipment

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, veteran status, or any other characteristic protected by applicable law.
If you require a reasonable accommodation to complete the application or interview process, please contact Human Resources at [email protected]. We are committed to providing reasonable accommodations in accordance with applicable law.

INDMANAGE

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Operations Manager

Restaurant Operations Manager - Category 10 Las Vegas

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