Top 94 Technical support representative Jobs in Henderson Nv

Technical Support Specialist
Tesla —Henderson, NV
- Weekends as needed
- Mid-level
- Analysis skills
- Communication skills
- Commuter assistance
- Health savings account
Field Support Representative Diagnostics Las Vegas South
IDEXX —Las Vegas, NV
- $30 - $35 an hour
- Overtime
- Clean driving record
- English
- Clinic experience
- Health insurance
- Dental insurance
IT Technician
Terrible’s —Las Vegas, NV
- Full-time
- Office
- Windows
- High school diploma or GED
Help Desk Support Analyst
Western Funding Inc —Las Vegas, NV
- $22 - $24 an hour
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
VFD Technical Support Specialist
ABB Inc. —Henderson, NV
- $52,500 - $84,000 a year
- Full-time
- Computer literacy
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
1d
Circa Sports - Customer Service Representative
Circa Las Vegas —Las Vegas, NV
- Full-time
- Computer literacy
- High school diploma or GED
- 21 years or older
Quick Apply
Tech I - IT Ops Center
Wynn Las Vegas —Las Vegas, NV
- Weekends as needed
- Computer Science
- Bachelor's degree
- SharePoint
Quick Apply
Call Center Specialist (Outreach)
Encore Wellness —Las Vegas, NV
- $15 - $16 an hour
- Full-time
- Remote
- Spanish
- Writing skills
- English
- AD&D insurance
- Paid holidays
Quick Apply
9d
Technical Support Representative - Las Vegas, Nevada
Lutron Electronics Co., Inc —Las Vegas, NV
- $46,800 - $49,920 a year
- Weekends as needed
- Hybrid work
- Office
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Technician, IT
Resorts World Las Vegas —Las Vegas, NV
- Weekends as needed
- Computer science
- Computer Science
- English
Quick Apply
4h
Customer Care Representative - Onsite
Teleperformance —Las Vegas, NV
- $20 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Technical Support Representative
Goodwill of Southern Nevada —Las Vegas, NV
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Outside Sales Representative
Dunn-Edwards —Las Vegas, NV
- $60,000 - $100,000 a year
- Full-time
- Construction site
- Bachelor of Science
- Mid-level
Quick Apply
12d
Senior Account Manager – Mid-Market, Logistics & Automotive
Alpha Surveillance —Las Vegas, NV
- From $60,000 a year
- Full-time
- Background check
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
3h
Sales Representative
Ipsumm inc —Las Vegas, NV
- $45,000 - $85,000 a year
- Full-time
- Background check
- Azure
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Las Vegas, NV
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Association Support Representative
Sentrilock LLC —Las Vegas, NV
- Microsoft Outlook
- Mid-level
- Experience equivalent to degree accepted
Journeyman Computer User Support Specialist
TekSynap —Nellis AFB, NV
- $50,000 - $60,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Bachelor of Science
- Disability insurance
- Health insurance
Quick Apply
7d
Technical Support Specialist
COMBASE USA —North Las Vegas, NV
- $38,000 - $40,000 a year
- Full-time
- Writing skills
- Office
- Ability to lift 50 pounds
Quick Apply
Clinical Associate
Abbott Laboratories —Las Vegas, NV
- $50,700 - $101,300 a year
- Full-time
- Bachelor's degree
- Operating room
- Travel
- Health insurance
- Tuition reimbursement
1d

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Technical Support Specialist

Tesla -
Henderson, NV

Apply Now

Job Details

Full-time

Benefits

Commuter assistance
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Flextime
Adoption assistance
Employee assistance program
401(k) matching
Employee discount
Benefits from day one
Pet insurance

Qualifications

Managing customer accounts
Mobile device support
Email customer support
Technical support via phone
Account maintenance
Phone communication
Standard Operating Procedures (SOPs) implementation
Technical documentation
IT system monitoring
Mid-level
Incident Escalation
Post-sales issue resolution
Managing clients in a customer support role
Analysis skills
Customer engagement
Single-line diagram
Technical writing
Billing issue inquiries
Technical support via email
Account management
Hardware diagnostics
Standard operating procedures (SOPs)
Communication skills
Mobile devices

Full Job Description

What to Expect

At Tesla, we're revolutionizing the future of sustainable energy, and our Residential Energy Support organization is at the forefront of this transformation. We're seeking exceptional Technical Support Specialists to deliver unparalleled assistance for our cutting-edge residential energy products, driving enduring customer success and empowering users to fully harness the benefits of clean energy. In this dynamic role, you'll function as Tesla's front-line representative, building meaningful connections that support customers in achieving their sustainable energy goals.

As a Technical Support Specialist, you'll embody excellence in communication, technical prowess, and deep expertise in Tesla's innovative residential energy solutions. You'll provide comprehensive, multi-tiered support across account management, billing, contractual matters, and intricate technical challenges. Armed with state-of-the-art diagnostic tools, you'll conduct real-time analyses to deliver swift, efficient resolutions that delight customers and drive real-world impact.

The ideal candidate is a dynamic, customer-centric professional with a proven track record of delivering outstanding service, a knack for diagnosing complex technical issues, and a commitment to first principles thinking. If you thrive on unraveling challenges, innovating solutions, and contributing to a world-class team that's shaping a sustainable tomorrow, this is your opportunity to make a difference at Tesla. Come join our team and let’s work together to accelerate the world’s transition to sustainable energy!

What You'll Do

Deliver world-class technical support through phone, chat, and email while meeting team KPIs and quality expectations
Maintain strong product knowledge, follow established workflows and SOPs, and continuously adapt to new tools, features, and troubleshooting methods in a fast-changing environment
Coordinate with service, field, and technical partners when needed, and proactively report patterns or emerging issues to improve products and processes
Communicate clearly and confidently in writing and verbally, translating complex technical concepts into simple, actionable guidance
Document all interactions with detailed steps taken, and escalate cases thoughtfully with clear problem statements and diagnostic information
Diagnose Energy product issues by reviewing logs, app data, single-line diagrams, and monitoring tools to determine the correct resolution path

What You'll Bring

Experience supporting hardware, software, or connected systems in a technical support environment
Flexibility to support changing priorities, surge needs, and scheduling that may include weekends or holidays
Technical aptitude with a continuous learning mindset to stay current on new Energy products, updates, and workflows
High attention to detail in diagnostics, documentation, and escalation practices using case management tools
Customer-focused mindset with ownership and accountability for resolving cases end-to-end
Strong analytical troubleshooting skills with excellent written and verbal communication to simplify complex technical topics
Foundational understanding of electrical concepts, home networking, and mobile app usage for device and system management

Compensation and Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Apply Now

Refine Your Search

technical support representative jobs in henderson nv

Technical Support Specialist

Field Support Representative Diagnostics Las Vegas South

IT Technician

Help Desk Support Analyst

VFD Technical Support Specialist

Circa Sports - Customer Service Representative

Tech I - IT Ops Center

Call Center Specialist (Outreach)

Technical Support Representative - Las Vegas, Nevada

Technician, IT

Customer Care Representative - Onsite

Technical Support Representative

Outside Sales Representative

Senior Account Manager – Mid-Market, Logistics & Automotive

Sales Representative

Spanish Bilingual Remote Customer Service Representative

Association Support Representative

Journeyman Computer User Support Specialist

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Clinical Associate

I want to receive the latest job alert for technical support representative in henderson nv

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