Job Summary
This position is responsible for primarily entering consumer loan data into the loan origination system, and assembling and verifying loan documents for accuracy. The incumbent communicates the application status with borrowers, obtains needed documentation, and verifies data. This position is also responsible for managing time sensitive material and meeting deadlines, and helps coordinate the closing process with lenders, borrowers, and settlement agents. This position may also process residential loan as needed.
Key Responsibilities / Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Process consumer and possibly residential loans from application to approval.
- Evaluate a borrower’s profile to determine whether the borrower qualifies for the program applied.
- Review and analyze qualifying income documentation, review bank statements, verify applicant credit, employment, property valuations and reserves and process the loan accordingly.
- Order, review and analyze third-party verifications, such as title, tax and insurance information, and any other items required for loan approval.
- Monitor outstanding title and property evaluation orders; request corrections, if needed.
- Review disclosures for completeness and compliance.
- Responsible for identifying and clearing any/all associated fraud alerts on borrower identity and subject collateral.
- Maintain communication with borrowers throughout the loan process, assisting them with any questions and notifying them of any additional requirements.
- Responsible for scheduling the closing date with all parties.
- Manage pipelines to assure timely execution of duties.
- Maintain confidentiality and security of sensitive information.
- Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
- Complete all mandatory annual compliance training.
- Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
- Perform other duties and special projects as assigned.
Job Requirements
Education:
- High school diploma or equivalent.
Required:
- 2+ years of retail banking or related field with exposure to Consumer and/or residential lending.
- Familiarity with all federal and state banking regulations, including the Bank Secrecy Act and the USA Patriot Act.
- Familiarity with all federal and state banking regulations pertaining to lending and consumer compliance, including fair lending laws.
- General knowledge of bank deposit and investment products and services.
- Thorough knowledge of mortgage program, loan policies, and loan processing functions and related requirements and procedures.
- Proficient in Excel, Word, Outlook, with the ability to learn other mortgage-related software programs.
- Excellent attention to detail, and above average organizational and communications skills.
- Focus/desire to serve customer needs, and provide excellent customer service.
Preferred:
- Previous consumer loan or mortgage processing experience.
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at www.htb.com. Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
- This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and scanners.
- Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
- Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
- The employee will frequently communicate and must be able to exchange accurate information with others.
- The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools.
DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Bank's policy is to provide equal employment opportunities to all persons regardless of race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal law. Employment decisions will be based on valid job requirements and business needs, and we administer personnel actions (including recruitment, selection, promotion, compensation, benefits, transfers, layoffs, training, and social/recreation programs) without discrimination on any prohibited basis.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
