Top 23 Call center Jobs in Hermiston Or

Call Center Representative
Good Shepherd Health Care —Hermiston, OR
- $22.93 - $35.12 an hour
- Extended hours
- Medical office experience
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
1d
Agricultural Statistic Enumerator
National Association of State Departments of Agriculture —Hermiston, OR
- From $17.89 an hour
- Part-time
- Remote
- Entry level
Quick Apply
SAGE Event Center Support -On Call
Port of Morrow —Boardman, OR
- $18.76 an hour
- Weekends as needed
- Background check
- 18 years or older
- Microsoft Outlook
Quick Apply
Remote Home Health Sales Agent
Slate Professional Resources, Inc. —United States
- $25 an hour
- Full-time
- Remote
- Mid-level
- Home Health
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Remote Healthcare Support Specialist | $16.00/hr
Carenet Health —United States
- $16 an hour
- Overtime
- Remote
- Microsoft Outlook
- Customer service
- Computer literacy
- Paid holidays
- Health insurance
8d
Inbound Sales Consultant - Nationwide
Viking Cruises US —United States
- $80,000 - $190,000 a year
- Weekends as needed
- Remote
- Microsoft Outlook
- 5 years
- Senior level
- Paid training
- Employee stock purchase plan
Quick Apply
Licensed Medicare Agent - Dedicated
Connect One Health, LLC —United States
- $20 - $25 an hour
- Temporary
- Remote
- Spanish
- Research
- 1 year
- Paid training
- Work from home
Quick Apply
8d
Bilingual Customer Service Representative (Remote)
Advantmed —United States
- $15 - $17 an hour
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Remote High-Ticket Closer (One-Call Close | Zoom Sales | Inbound Leads)
Outsourced Doers —United States
- From $36,000 a year
- Full-time
- Remote
- Mid-level
- Paid training
- Health insurance
Quick Apply

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Agricultural Statistic Enumerator
National Association of State Departments of Agriculture —Hermiston, OR
Applicant cannot have a current full time job or be a full time student. Applicant must have some experience with agriculture.
From $17.89 an hour
Quick Apply

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Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
1d
Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
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Call Center Representative

Good Shepherd Health Care -
Hermiston, OR

Apply Now

Job Details

Full-time
$22.93 - $35.12 an hour
1 day ago

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

High school diploma or GED

Full Job Description

Overview:

Medical, Dental & Vision benefits paid by Employer!

Wage Range: $22.93 - $35.12

The Call Center Representative is responsible for providing exceptional customer service and operational support for patients contacting the clinic via phone or other digital communication platforms. This position ensures efficient appointment scheduling, accurate collection and entry of patient demographic and insurance information, and appropriate routing of clinical messages to providers and staff. The representative supports multiple outpatient medical clinics and serves as the front line of communication for patients seeking care.

Under the direction of the Call Center Supervisor, the Call Center Representative works collaboratively with clinic teams to enhance patient access, streamline communication, and uphold a high standard of service.

Responsibilities:

Collects/Verifies patient demographic and insurance information and accurately inputs this information into the Electronic Health Record (EHR).
Correct schedules and/or cancels and/or reschedules all patient appointments in multiple departments according to practice guidelines, either by phone or the EHR.
Provides patients with accurate information regarding visit preparation, location, and provider instructions.
Verifies referral and authorization status as appropriate.
Answers inbound calls within established timelines.
Accurately documents and routes messages per established workflows, ensuring all necessary information is gathered and documented following practice guidelines. Also ensure that the messages are delivered in a timely manner, prioritizing urgent calls and escalating as necessary.
Communicates clearly and professionally with patients, family members, and care team members. Uses empathy and professionalism when handling sensitive or challenging interactions.
Collaborates with clinic teams to ensure appropriate follow-up and communication regarding scheduling, messages, or patient needs.
Maintains awareness of provider availability, clinic closures, and scheduling changes.
Updates and maintains patient charts with appointment confirmations, insurance verification, and communication history.
Participate in call center meetings, training, and quality improvement initiatives.
Supports extended hours, evening, or weekend shifts if required for call center coverage.
Performs other administrative support duties as assigned.
The employee supports the hospital mission, vision, values, policies, and procedures.

Qualifications:

Education

Required: High school diploma or equivalent

Preferred: NA

Licenses/ certifications/ registrations

Required: NA

Preferred: NA

Experience

Required: Minimum two (2) years’ experience in medical administrative support, or medical office coordination.

Preferred: Experience with Epic is highly preferred.

Other:

Strong attention to detail with excellent time management and organizational skills.
Clear, effective communication with multidisciplinary teams and external vendors.
Proficient in Epic, Microsoft Office Suite, and other organization scheduling tools.
Ability to prioritize tasks and adapt in a fast-paced surgical environment.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer. Occasional walking, standing, bending, or lifting light office items (up to 25 pounds). Visual acuity to view computer screens and read detailed financial documents. Ability to communicate effectively in person, by phone, and electronically. May be required to move throughout the healthcare facility, including administrative and clinical areas.

Working Conditions:

This position operates in a professional office setting within a healthcare facility. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The office environment is climate-controlled, well-lit, and ergonomically designed for extended computer work. While this role is primarily office-based and does not involve direct patient care, the employee may occasionally be present in clinical areas or interact with staff working in clinical environments. As such, there is a potential for exposure to infectious diseases. The organization provides appropriate training and personal protective equipment (PPE) as needed to ensure safety.

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Refine Your Search

call center jobs in hermiston or

Call Center Representative

Agricultural Statistic Enumerator

SAGE Event Center Support -On Call

Remote Home Health Sales Agent

Remote Healthcare Support Specialist | $16.00/hr

Inbound Sales Consultant - Nationwide

Licensed Medicare Agent - Dedicated

Bilingual Customer Service Representative (Remote)

Remote High-Ticket Closer (One-Call Close | Zoom Sales | Inbound Leads)

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