Top 52 Quality assurance/quality control manager Jobs in Hermitage, Pa

Field Compliance & Quality Assurance Specialist (Pittsburgh Area)
Miracle Makers Home Care —Pennsylvania
- $15 - $20 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Quality Assurance/Quality Control Manager
Premium Meats —Warren, OH
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health savings account
- Health insurance
Quick Apply
10h
Quality Control Sorting
American Cap Company Inc —Wheatland, PA
- $16.74 an hour
- Forklift
- Entry level
Quick Apply
13d
Quality Manager
Keter North America —Portersville, PA
- Full-time
- 5 years
- Engineering
- Senior level
- Opportunities for advancement
Quick Apply
13d
Coupling Quality Inspector
American Cap Company Inc —Wheatland, PA
- 18 years or older
- Microsoft Access
- Basic math
Quick Apply
6d
Lithography Operator
Trivium Packaging —Youngstown, OH
- Hybrid work
- Computer literacy
- English
- Computer skills
Neckdown Operator
Trivium Packaging —Youngstown, OH
- Hybrid work
- Computer literacy
- English
- Ability to lift 50 pounds
12d
Extrusion Operator
Trivium Packaging —Youngstown, OH
- Hybrid work
- Computer literacy
- English
- Computer skills
Inside Liner Operator
Trivium Packaging —Youngstown, OH
- Hybrid work
- Computer literacy
- English
- Computer skills
CNC Supervisor/Programmer
American Cap Company Inc —Wheatland, PA
- Overtime
- 18 years or older
- CAD
- Mid-level
Quick Apply
9d
(USA) Pharmacy Manager, Store # 01568
Walmart —Hermitage, PA
- $112,000 - $197,000 a year
- Management
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Technician | Construction Inspection Services - ODOT / roadway
CTL Engineering —Youngstown, OH
- Clean driving record
- Construction site
- Laboratory experience
- Disability insurance
- Health insurance
Quick Apply
Medical Assistant
UPMC | GoHealth Urgent Care —Hermitage, PA
- $19 - $24 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
3d
Technician | Construction Inspection Services - ODOT / roadway
Allied Environmental Services, Inc. —Youngstown, OH
- Clean driving record
- Construction site
- Laboratory experience
- Disability insurance
- Health insurance
ET - Electrical Maintenance Technician
Trivium Packaging —Youngstown, OH
- Overtime
- Hybrid work
- Mid-level
- Continuous improvement
- Organizational skills
- AD&D insurance
- Health insurance
Civil / Water Conveyance and Distribution Project Manager
GPD Group —Youngstown, OH
- 5 years
- Research
- Office
- Disability insurance
- Health insurance
Quick Apply
Grad Pharmacist
CVS Health —Struthers, OH
- $19.75 - $42.00 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Patient monitoring
- Dental insurance
- Vision insurance
SENIOR ELECTRICIAN
PSG GROUP LLC —Lordstown, OH
- $35 - $42 an hour
- Full-time
- 7 years
- Management
- Construction site
- Paid holidays
- Disability insurance
Quick Apply
Manager, Quality Control - Mortgage Risk Advisory
Baker Tilly Advisory Group, LP —New Castle, PA
- $96,600 - $221,300 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
Quick Apply
4d
Senior Protection Engineer
Native American Transformer Services, Inc. —United States
- $100,000 - $130,000 a year
- Remote
- 7 years
- Bachelor of Science
- System design
Quick Apply
4d

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Field Compliance & Quality Assurance Specialist (Pittsburgh Area)

Miracle Makers Home Care -
Pennsylvania

Quick Apply

Job Details

Full-time
$15 - $20 an hour
6 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Driver's License (Pennsylvania)
High school diploma or GED
Driver's License
Attention to detail
Quality audits

Full Job Description

Field Compliance & Quality Assurance Specialist

Reports To: Onboarding Manager
Position Type: Full-Time
FLSA Status: [Non-Exempt/Exempt]
Location: Field-Based / Agency Offices / Client Homes

Position Summary

The Field Compliance & Quality Assurance Specialist is responsible for conducting field-based visits, monitoring service delivery, identifying compliance concerns, and supporting the agency's efforts to prevent fraud, waste, abuse, and policy violations.

This position serves as a key quality-control resource by conducting unannounced and scheduled visits with participants, caregivers, and other involved parties. The Specialist will verify that services are being provided appropriately, documentation is accurate, agency policies are being followed, and potential irregularities are identified and reported promptly.

The ideal candidate is observant, professional, detail-oriented, comfortable working independently in the field, and able to address sensitive compliance matters appropriately.

Essential Duties and ResponsibilitiesField Compliance Visits

Conduct scheduled and unannounced visits to participant residences and other service locations.
Verify that caregivers are present and providing services as authorized.
Confirm that services being reported are consistent with the participant's approved service plan and authorized hours.
Observe the quality and appropriateness of services being delivered.
Speak with participants and caregivers regarding service delivery, schedules, concerns, and agency policies.
Identify discrepancies, unusual activity, or potential violations requiring further investigation.
Document all field visits accurately and objectively.

Fraud, Waste & Abuse Prevention

Monitor for potential fraudulent activity, falsification of records, unauthorized services, timekeeping irregularities, or other improper conduct.
Compare reported hours and documentation with information obtained during field visits.
Identify patterns or discrepancies that may indicate improper billing or service delivery.
Escalate suspected fraud, waste, abuse, or serious compliance concerns to management in accordance with agency procedures.
Maintain confidentiality when handling investigations and participant or employee information.

Quality Assurance

Conduct quality assurance reviews of participant and caregiver records.
Review documentation for completeness, accuracy, and compliance with applicable requirements.
Identify trends or recurring deficiencies and communicate findings to management.
Follow up on corrective actions to ensure identified issues are resolved.
Assist with internal audits and compliance reviews.
Provide recommendations for improving service quality and operational compliance.

Participant & Caregiver Interaction

Maintain professional and respectful communication with participants, caregivers, employees, and representatives.
Educate participants and caregivers regarding agency policies, service expectations, reporting requirements, and compliance responsibilities when appropriate.
Receive and document complaints or concerns related to service delivery.
Report safety, abuse, neglect, exploitation, or other serious concerns through the appropriate agency and regulatory channels.

Documentation & Reporting

Complete field visit reports, compliance reports, investigation summaries, and quality assurance documentation.
Maintain accurate records of findings, observations, interviews, and corrective actions.
Submit reports within established agency deadlines.
Maintain organized documentation to support internal reviews, audits, investigations, and regulatory inquiries.
Protect confidential participant, caregiver, and employee information at all times.

Regulatory & Agency Compliance

Maintain knowledge of applicable OLTL, DOH, MCO, waiver, and agency requirements relevant to assigned responsibilities.
Monitor compliance with agency policies and procedures.
Assist management with preparing for audits, reviews, and regulatory inquiries.
Participate in compliance training and maintain knowledge of changes to applicable regulations and program requirements.

QualificationsRequired

High school diploma or equivalent; associate or bachelor's degree in healthcare administration, business, social services, compliance, or a related field preferred.
Experience in healthcare, home and community-based services, human services, quality assurance, compliance, investigations, or a related field preferred.
Strong attention to detail and ability to identify inconsistencies.
Excellent written and verbal communication skills.
Ability to maintain confidentiality and exercise sound judgment.
Ability to work independently with minimal supervision.
Ability to handle difficult or sensitive conversations professionally.
Valid driver's license and reliable transportation.
Ability to travel throughout the assigned service area and conduct visits in community and residential settings.

Preferred Skills

Experience with OLTL or waiver-funded services.
Knowledge of MCO processes and requirements.
Experience conducting audits, field visits, investigations, or quality assurance reviews.
Familiarity with electronic visit verification, timekeeping, payroll, or service documentation systems.
Experience identifying potential fraud, waste, and abuse.
Strong computer and documentation skills.
Ability to recognize patterns and investigate discrepancies using available records and information.

Physical & Work Requirements

Frequent travel to participant homes and community locations.
Ability to work independently in a field-based environment.
Ability to communicate effectively with individuals from diverse backgrounds and circumstances.
Ability to sit, stand, walk, and travel for extended periods as required.
May occasionally encounter challenging or unpredictable situations and must follow agency safety and escalation procedures.

Key Performance Expectations

The Field Compliance & Quality Assurance Specialist is expected to:

Conduct thorough and timely field visits.
Maintain accurate and objective documentation.
Identify and appropriately escalate compliance concerns.
Support prevention and detection of fraud, waste, and abuse.
Protect participant and employee confidentiality.
Demonstrate professionalism during all participant and caregiver interactions.
Meet established productivity and reporting expectations.
Consistently follow agency policies and applicable regulatory requirements.

Equal Employment Opportunity:
Miracle Makers Home Care is an Equal Opportunity Employer and considers qualified applicants without regard to legally protected characteristics.

Pay: $15.00 - $20.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: On the road

Quick Apply

Refine Your Search

quality assurance/quality control manager jobs in hermitage, pa

Field Compliance & Quality Assurance Specialist (Pittsburgh Area)

Quality Assurance/Quality Control Manager

Quality Control Sorting

Quality Manager

Coupling Quality Inspector

Lithography Operator

Neckdown Operator

Extrusion Operator

Inside Liner Operator

CNC Supervisor/Programmer

(USA) Pharmacy Manager, Store # 01568

Technician | Construction Inspection Services - ODOT / roadway

Medical Assistant

Technician | Construction Inspection Services - ODOT / roadway

ET - Electrical Maintenance Technician

Civil / Water Conveyance and Distribution Project Manager

Grad Pharmacist

SENIOR ELECTRICIAN

Manager, Quality Control - Mortgage Risk Advisory

Senior Protection Engineer

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