Top 197 Customer service representative Jobs in Hernando Fl

Customer Service Rep in Citrus!
Waste Pro —Hernando, FL
- Computer literacy
- Residential
- Analysis skills
Quick Apply
7d
Customer Service Representative
Waste Connections —Ocala, FL
- $22 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
- Disability insurance
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8d
Pharmacy Customer Service Associate
Walgreens —Inverness, FL
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
12d
Customer Service Associate I
Dollar Tree —Inverness, FL
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Remote Response Associate, Roadside Assistance (CSR)
Agero —Ocala, FL
- $16.25 an hour
- Weekends as needed
- Remote
- Background check
- Hospitality
- Criminal background check
- Paid training
- Paid holidays
Quick Apply
1d
Customer Service Consultant
Freedom Law School —Brooksville, FL
- $18 - $24 an hour
- Part-time
- Computer literacy
- Team management
- Organizational skills
- Paid training
- Paid time off
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JOB ID 3323 PAC- Patient Access Center Representative
US Eye —Wildwood, FL
- Full-time
- HIPAA
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
13d
Client Service Associate
Rooks &Partners —Inverness, FL
- From $16 an hour
- Part-time
- Office
- Analysis skills
- In-person
Quick Apply
2d
Customer Service Associate
Winn-Dixie —Inverness, FL
- Background check
- 18 years or older
- Computer literacy
Temporary Client & Team Support Specialist
Film Crystal River | Real Estate Media —Citrus County, FL
- From $16 an hour
- 8 hour shift
- Background check
- Administrative experience
- Entry level
Quick Apply
14h
Store Customer Service Specialist
Sherwin-Williams —Inverness, FL
- $17 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Customer Service Associate I
Family Dollar —Citrus Springs, FL
- $14.00 - $14.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative - State Farm Agent Team Member
Scott Cameron - State Farm Agent —Ocala, FL
- $40,000 - $50,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Health insurance
- Paid time off
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Customer Service Associate
Wawa, Inc. —Crystal River, FL
- $15.50 - $19.25 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Inbound Call Center Representative
SMART Customer Solutions —Ocala, FL
- $15 - $16 an hour
- Full-time
- Microsoft Word
- Military
- Computer literacy
- Paid training
- Dental insurance
Quick Apply
2d
Delivery Process Manager
GENERAL RV CENTER —Ocala, FL
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
1d
Customer Service Representative
Sheltair Aviation —Ocala, FL
- Weekends as needed
- Background check
- Basic math
- Pass drug screening
Quick Apply
Customer Service Associate
Dollar Tree —Lecanto, FL
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service/Sales
Home Depot —Inverness, FL
- Entry level
Customer Service Representative
LIBERTY COMPANY INSURANCE BROKERS LLC —Ocala, FL
- Office
- Organizational skills
- Communication skills
- Paid holidays
- Paid time off
Quick Apply
14d

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Customer Service Rep in Citrus!

Waste Pro -
Hernando, FL

Quick Apply

Job Details

7 days ago

Qualifications

Computer operation
Customer communication
Typing
Productivity software
Office phone management

Full Job Description

SUMMARY OF POSITION:
The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.

ESSENTIAL JOB FUNCTIONS:
1. Answers incoming calls.
2. Assists existing commercial and residential customers in resolving issues.
3. Provides service quotes for new customers.
4. Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Communicates concise and accurate information.
5. Provides customer retention by providing high level customer service and offering alternatives to cancellation request.
6. Averages answering approximately 100 inbound calls per day .
7. Averages answering calls in fewer than 12 seconds.
8. Establishes understanding of customer needs, issues, and requests.
9. Identifies opportunities to cross sell additional products and services. (Lock bars, casters, gate fees, etc.)
10. Interacts with customers and Waste Pro employees to determine service, resolve complaints, and escalates the more complex issues to the appropriate level.
11. Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right department and people within Waste Pro.
12. Supports other service lines when required.
13. Uses Tower system to gather information, provides information, and/or update customer records.
14. Completes cross training with other departments to include Operations, Sales, and Billing.
15. Strives to meet or exceed service and operational goals established for the call center to include productivity, quality, and timeliness.

OTHER JOB RESPONSIBILITIES:

Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro .
Any additional job duties that may be assigned by the Supervisor.

WORK ENVIRONMENT: Normal setting for this job is: office setting.

Requirements:

QUALIFICATIONS:

Ability to handle a heavy volume of calls in a professional and efficient manner
Excellent verbal, written and analytical skills
Computer proficiency in MS Office and strong typing Skills,
Ability to multi task.
Ability to react well under pressure and treat others with respect
Ability to identify and resolve problems in a timely manner
Ability to Prioritize and plan work activities
Ability to work efficiently and effectively, both independently and as a team to ensure exceeding the call center's standards.
Ability to balance team and individual responsibilities and help build a positive team environment.
Ability to adapt and deal with frequent changes in the work environment, manage difficult or emotional customer situations and respond promptly to service.

Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day;
Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;

Quick Apply

Refine Your Search

customer service representative jobs in hernando fl

Customer Service Rep in Citrus!

Customer Service Representative

Pharmacy Customer Service Associate

Customer Service Associate I

Remote Response Associate, Roadside Assistance (CSR)

Customer Service Consultant

JOB ID 3323 PAC- Patient Access Center Representative

Client Service Associate

Customer Service Associate

Temporary Client & Team Support Specialist

Store Customer Service Specialist

Customer Service Associate I

Customer Service Representative - State Farm Agent Team Member

Customer Service Associate

Inbound Call Center Representative

Delivery Process Manager

Customer Service Representative

Customer Service Associate

Customer Service/Sales

Customer Service Representative

I want to receive the latest job alert for customer service representative in hernando fl

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