Top 120 Customer support & client services managers Jobs in Herndon, Va

Call Center Manager
Confidential —Rose Hill, VA
- $70,000 - $95,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Paid training
- Paid holidays
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Call Center Manager (On-Site)
F.H. Furr —Manassas, VA
- $70,000 - $100,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- Residential
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Customer Service Supervisor
DSV —Sterling, VA
- $60,000 - $80,000 a year
- Full-time
- Data analysis skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
Customer Support Manager
Kalibri Labs —Washington, DC
- $95,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
12d
Customer Success Operations Manager
Meazure Learning —Vienna, VA
- Full-time
- Remote
- Google Workspace
- 5 years
- Senior level
- Dental insurance
- Vision insurance
Customer Success Operations Manager
ProctorU Inc. —Vienna, VA
- Full-time
- Remote
- Google Workspace
- 5 years
- Senior level
- Dental insurance
- Vision insurance
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Supervisor - Call Center (Temporary, Remote Lawrence, KS)
Maximus —Tysons, VA
- $46,000 a year
- Temporary
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Disability insurance
5d
Client Service Manager
Integrated Financial Partners —Fairfax, VA
- $35 an hour
- Part-time
- Hybrid work
- Mid-level
- Administrative experience
- Financial services
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3d
Call Center Operations Manager
ITCON Services —Vienna, VA
- Remote
- 7 years
- Bachelor's degree
- Experience equivalent to degree accepted
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Customer Communications Center (CCC) Supervisor (Management Analyst II)
Fairfax County Government —Fairfax, VA
- $70,149.87 - $122,762.22 a year
- 12 hour shift
- Microsoft Outlook
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
8d
Customer Service Manager (Client Experience)
National Board for Certification in Occupational Therapy, Inc —Gaithersburg, MD
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- High school diploma or GED
- Ability to lift 50 pounds
- Quality control
- Profit sharing
- Disability insurance
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11d
Manager, Customer Account
Gate Group —Dulles, VA
- $80,000 - $85,000 a year
- Full-time
- Bilingual
- Mid-level
- Office
- Commuter assistance
- Disability insurance
12d
Senior Customer Support Director
Airbus Americas Customer Services, Inc. —Herndon, VA
- $145,000 - $165,000 a year
- Email
- Up to 50% travel
- English
- 3 years
- Health savings account
- AD&D insurance
Call Center Workforce Manager
ITCON Services —Vienna, VA
- Remote
- 7 years
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Client Engagement Lead
Freddie Mac —McLean, VA
- $129,000 - $193,000 a year
- Full-time
- Office
- 8 years
- Bachelor's degree
9d
Associate Service Manager
Tesla —Vienna, VA
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Call Center QA Manager
ITCON Services —Vienna, VA
- Remote
- 7 years
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Limited Service Call Center Supervisor
Maximus —Tysons, VA
- $45,000 - $60,000 a year
- Extended hours
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Disability insurance
10d
Operations Lead (Enterprise Platforms)
ICF —Reston, VA
- $174,701 - $296,992 a year
- Full-time
- Remote
- 5 years
- Analysis skills
- Supervising experience
9d
Service BDC Manager
Joyce Koons Automotive —Manassas, VA
- $50,000 - $60,000 a year
- Full-time
- Dealership
- Mid-level
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
11d

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customer support & client services managers jobs near herndon, va

Call Center Manager

Confidential
Rose Hill, VA

Quick Apply

Job Details

Full-time
$70,000 - $95,000 a year

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Customer communication
Teamwork
Managing teams in a customer support role
Frontline customer support management
Inside sales
Team development
Business Administration
Call center management

Full Job Description

We’re seeking an experienced and driven Customer Service Manager who is looking for an opportunity to make a meaningful impact and grow their career. This is a confidential search, and additional company details will be shared with selected candidates during the interview process.

This is an opportunity to join a growing, service-focused organization where customer experience matters, teams are supported, and strong leaders have the ability to make a real impact. If you’re passionate about developing people, improving processes, and creating exceptional customer interactions, we’d love to connect.

What We Offer:

Competitive compensation based on experience - Salary plus weekly incentives!
Full benefits including; Health, dental, and vision benefits.
Paid time off and paid holidays.
401(k) with company match.
Career growth and advancement potential.
A collaborative, team-oriented culture built on accountability, professionalism, and customer care.

Responsibilities:

Lead and support the customer service team to deliver an exceptional customer experience.
Serve as a key resource for customer concerns, escalations, and service resolution.
Develop and implement customer service processes and best practices to drive consistency and efficiency.
Partner closely with sales and service teams to ensure customer expectations are me.t
Monitor customer satisfaction and identify opportunities to improve retention and loyalty.
Coach, mentor, and develop team members to support individual and team success.
Establish performance expectations and promote accountability across the department.
Manage multiple priorities in a fast-paced environment while maintaining service excellence.
Track and communicate team performance and operational results.

Qualifications:

Bachelor’s degree in Business Administration or a related field preferred.
Five (5)+ years of customer service leadership or management experience.
Proven ability to lead, motivate, and develop high-performing teams.
Strong communication, interpersonal, and problem-solving skills.
Ability to prioritize effectively and thrive in a fast-paced environment.
Experience supporting customer-facing operations and resolving escalated issues.
Experience with customer service platforms and business systems preferred.
Service industry, inside sales, or order management experience is a plus.
High level of professionalism, accountability, and customer focus.

Ready to Join a Team That Values Great Leadership? If you’re an experienced customer service professional looking for long-term growth, the opportunity to build strong teams, and the ability to make a meaningful impact, we’d love to hear from you.

Pay: $70,000.00 - $95,000.00 per year

Benefits:

401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Vision insurance

Application Question(s):

Do you have any call center ecperience in any of the following residential industries: HVAC, plumbing, electrical, solar, roofing, windows and doors, remediation? (Please provide details)

Experience:

Call center management: 5 years (Required)
ServiceTitan: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer support & client services managers jobs in herndon, va

Call Center Manager

Call Center Manager (On-Site)

Customer Service Supervisor

Customer Support Manager

Customer Success Operations Manager

Customer Success Operations Manager

Supervisor - Call Center (Temporary, Remote Lawrence, KS)

Client Service Manager

Call Center Operations Manager

Customer Communications Center (CCC) Supervisor (Management Analyst II)

Customer Service Manager (Client Experience)

Manager, Customer Account

Senior Customer Support Director

Call Center Workforce Manager

Client Engagement Lead

Associate Service Manager

Call Center QA Manager

Limited Service Call Center Supervisor

Operations Lead (Enterprise Platforms)

Service BDC Manager

I want to receive the latest job alert for customer support & client services managers in herndon, va

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