Top 143 Guest service agent Jobs in Herndon, Va

Front Desk Agent (Part-time)
Westin Reston —Reston, VA
- $18 an hour
- Part-time
- Military
- Math
- Ability to stand for extended periods
- Free parking
- Disability insurance
Quick Apply
Front Desk Agent (Full-Time)
Westin Reston —Reston, VA
- $18 an hour
- Full-time
- Military
- Math
- Ability to stand for extended periods
- Free parking
- Disability insurance
Quick Apply
10d
Front Desk Agent
Marriott International, Inc —Vienna, VA
- $21.75 - $23.43 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Front Desk Agent Part Time
Marriott International, Inc —Vienna, VA
- $21.79 - $23.43 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
3d
Part Time Front Desk Agent, Weekends
Donohoe Hospitality Services —Reston, VA
- $19 an hour
- Part-time
- Residential
- Hotel
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
6d
Front Desk Agent Full time
Westin Washington Dulles —Herndon, VA
- Full-time
- High school
- English
- Hotel
Quick Apply
Front Office Agent
Hyatt Regency Tysons Corner —Tysons Corner, VA
- $20 - $23 an hour
- Overtime
- Computer literacy
- Hotel
- Organizational skills
- Tuition reimbursement
- Paid time off
Front Desk Agent
The Reston Heights Westin —Reston, VA
- Part-time
- Customer service
- Military
- Microsoft Office
- Free parking
- Disability insurance
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Guest Service Agent - DoubleTree by Hilton Crystal City
Hilton —Arlington, VA
- $24.67 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
5d
Front Desk Agent
Hyatt Regency Dulles —Herndon, VA
- $17 an hour
- Full-time
- Hotel
- High school diploma or GED
- US work authorization
- Health savings account
- Health insurance
Quick Apply
3d
Front Desk Agent - Part Time - Towne Place Suites Dulles starting at $17/hr
B.F. Saul Company Hospitality Group —Sterling, VA
- $17 - $18 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
5d
Guest Service Agent
Kimpton Hotels & Restaurants —Washington, DC
- $30.42 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
1d
Guest Service Agent | Hotel Burg | Leesburg, VA | Modus by PM Hotel Group
PM Hospitality Strategies, Inc. —Leesburg, VA
- Weekends as needed
- Inventory management
- Hotel
- Cash register
- Paid parental leave
- Paid holidays
Quick Apply
Guest Service Agent
Hilton Garden Inn Arlington Courthouse Plaza —Arlington, VA
- $17.50 - $18.00 an hour
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Guest Service Agent
AC Hotel Arlington National Landing —Arlington, VA
- $18 - $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent - Washington Hilton
Hilton —Washington, DC
- $30.55 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
9d
Guest Service Agent
Springfield Residence Inn by Marriott —Springfield, VA
- $17 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Guest Service Agent
Courtyard by Marriott Alexandria Old Town/Southwest —Alexandria, VA
- $19 - $23 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent ($18.50/hr) - The Watermark Hotel
B.F. Saul Company Hospitality Group —Tysons, VA
- $18.50 - $19.50 an hour
- Full-time
- Sales
- Residential
- Hotel
- Disability insurance
- Health insurance
Quick Apply
FT Front Desk Agent- DoubleTree by Hilton Mclean Tysons, Weekly Pay
B.F. Saul Company Hospitality Group —McLean, VA
- $19 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply

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guest service agent jobs near herndon, va

Front Desk Agent (Part-time)

Westin Reston -
Reston, VA

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Job Details

Part-time
$18 an hour

Benefits

Free parking
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Life insurance
Food provided
Pet insurance

Qualifications

Employee relationship building

Full Job Description

About Us

Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication. Our goal is treat each and every associate like family. We offer free lunch, free parking and monthly town halls to show each associate how much we care and how thankful we are for their hard work. We focus on growth and development so that you are able to build your career in hospitality. Apply today to learn more about joining our team!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $18.00 - $18.00 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Essential Duties and Responsibilities

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. •Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. •Accept and record vouchers, traveler’s checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.

Qualifications and Skills

Hotel experience preferred.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.
Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Quick Apply

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guest service agent jobs in herndon, va

Front Desk Agent (Part-time)

Front Desk Agent (Full-Time)

Front Desk Agent

Front Desk Agent Part Time

Part Time Front Desk Agent, Weekends

Front Desk Agent Full time

Front Office Agent

Front Desk Agent

Guest Service Agent - DoubleTree by Hilton Crystal City

Front Desk Agent

Front Desk Agent - Part Time - Towne Place Suites Dulles starting at $17/hr

Guest Service Agent

Guest Service Agent | Hotel Burg | Leesburg, VA | Modus by PM Hotel Group

Guest Service Agent

Guest Service Agent

Guest Service Agent - Washington Hilton

Guest Service Agent

Guest Service Agent

Front Desk Agent ($18.50/hr) - The Watermark Hotel

FT Front Desk Agent- DoubleTree by Hilton Mclean Tysons, Weekly Pay

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