Top 23303 Jobs in Hershey, Pa

Guest Service Agent
Fairfield Inn and Suites by Marriott —Hershey, PA
- $16.50 - $17.50 an hour
- Full-time
- English
- Hotel
- Ability to lift 50 pounds
Quick Apply
Crew Member
Jersey Mike's Subs —Hershey, PA
- $15 - $17 an hour
- Part-time
- No experience needed
- Quick service & fast food restaurant
- Food service experience
- Health insurance
- Dental insurance
Quick Apply
Dining Room Worker, Part-Time
Milton Hershey School —Hershey, PA
- $26.23 an hour
- Part-time
- ServSafe
- High school diploma or GED
- Ability to lift 50 pounds
- Employee assistance program
- Retirement plan
9d
Armed Security Guard - HARRISBURG AREA
Kerberos International, Inc. —Harrisburg, PA
- $32.45 an hour
- Part-time
- Background check
- Military
- Pass drug screening
- Health insurance
- Dental insurance
Non-CDL Delivery Driver
Larsen Logistics, Inc. —Middletown, PA
- $700 - $900 a week
- Part-time
- Local
- Pass drug screening
- English
- Paid training
- Health insurance
Quick Apply
Tutor
Grade Potential Tutoring —Hershey, PA
- $20 - $30 an hour
- Choose your own hours
- Background check
- 18 years or older
- US work authorization
- Flexible schedule
Fulfillment Center Warehouse Associate
Amazon Warehouse —Middletown, PA
- $22.90 an hour
- Overtime
- 18 years or older
- Military encouraged
- Entry level
- Flextime
- On-the-job training
Receptionist/Administrative Assistant to Financial Advisors
Wealth Management Services —Hershey, PA
- $18 - $20 an hour
- Part-time
- Office
- Criminal background check
- In-person
- Paid time off
- 401(k) matching
Quick Apply
Technical Lab Associate - Specimen Processing Area
Penn State Health —Hershey, PA
- Full-time
- Background check
- High school diploma or GED
- Pediatrics
- Paid parental leave
- Health insurance
Paid Online Mock Jury Participant
Even Safer —Lancaster County, PA
- $300 a day
- Temporary
- Remote
- 18 years or older
- No background check
- English
Quick Apply
6d
Call Center Remote Customer Service Representative
VIMO INC —Harrisburg, PA
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
(USA) Personal Shopper - Sam's
Sam's Club —Harrisburg, PA
- $17 - $25 an hour
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
Air Ramp - Package Handler
UPS —Middletown, PA
- $21 an hour
- Part-time
- US work authorization
- Warehouse
- Entry level
- Employee stock purchase plan
- Paid holidays
Bookseller
Books-a-Million, Inc. —Harrisburg, PA
- Part-time
- Ability to walk for extended periods
- Maintenance
- Assembly
Warehouse Worker - Package Handler
UPS —Middletown, PA
- $21 an hour
- Part-time
- Warehouse
- Entry level
- Employee stock purchase plan
- Paid holidays
Ice Cream Packer
HERSHEY CREAMERY CO —Middletown, PA
- $21.69 - $33.43 an hour
- Overtime
- Ability to walk for extended periods
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- 401(k) matching
Quick Apply
Customer Service Specialist
Sodexo —Hershey, PA
- $18.20 an hour
- Part-time
- Hospital
- Food service experience
- Entry level
- Paid holidays
- Health insurance
Front Desk Associate OPEN AVAILABILITY 7a-3p & 3p-11p
Holiday Inn Express and Suites —Harrisburg, PA
- $16 - $17 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
5d
Packer
HERSHEY CREAMERY CO —Harrisburg, PA
- $21.69 - $33.43 an hour
- Overtime
- Ability to walk for extended periods
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- 401(k) matching
Quick Apply
Laundry Attendant
Fairfield Inn and Suites by Marriott —Hershey, PA
- $16.50 - $17.50 an hour
- Part-time
- English
- Hotel
- Entry level
Quick Apply

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Guest Service Agent

Fairfield Inn and Suites by Marriott -
Hershey, PA

Quick Apply

Job Details

Full-time
$16.50 - $17.50 an hour

Qualifications

English

Full Job Description

Apply Today!

Position Title: Guest Service Representative

Immediate Supervisor: Guest Service Manager or Assistant GM

Major Function:

Represents the hotel to the guest through the guests stay by performing sales and customer service functions related to guest registrations, reservations, and revenue collections. These functions should be handled in a way that assure the guests receive a safe and secure place to stay with friendly, attentive service ensuring the guests have a pleasant stay and a smooth checkout.

Essential Functions:

Provide the highest quality of service to the guest at all times. Anticipate the guests needs and exceed their expectations.
Must be able to clearly read, write and understand English in order to service the needs of the great majority of our guests.
Assists guests efficiently, courteously and professionally in all service related functions to maintain propertys high standard of service and hospitality.
Greet and register guests and provide room assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations. Keep housekeeping and other departments informed of any special requests, late check-outs and special need areas in the hotel.
Act as a liaison between management and guests. Attempt to handle guest special requests and complaints on the first interaction, then follow up to ensure it was handled to their satisfaction.
Handle guest check-ins and check-outs efficiently, friendly and professional manner.
Be very knowledgeable of the frequent stay club and its benefits and any current promotions being offered.
Have working knowledge of reservations and procedures, take reservations, and know cancellation procedures and companys walk policy.
Ensure that all cash, check, and miscellaneous departments are in balance at the end of each shift. Check all credit cards to ensure they are valid. Communicate with incoming shift associates by logging pertinent information in the pass on log.
Develop a thorough knowledge of the accounting system particularly how to handle guests being Direct Billed.
Develop a thorough knowledge of property management system.
Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by brand.
Have knowledge of hotel property, hotel staff, and hotel services with hours of operations; room locations, types of rooms, and room selling strategies; hotel rates and discounts and how to handle each; hotel credit and check cashing policies and procedures.
Answer inquiries pertaining to hotel services, shopping, dining, entertainment and travel directions.
Maintain guest privacy. Never announce guest room numbers. Never transfer calls to a room without the caller identifying the name of the person in that room.
Keep the Front Desk area neat, clean, and free of safety hazards. Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
Maintains proper key control for the property. This would include internal keys and guest keys. Never give an additional key to a guest without first checking their identification.
Assist in maintaining public areas of the hotel in a clean and orderly condition.
Receive and transmit mail, phone, and written messages for guests. Responsible for proper telephone etiquette.
Assist in Food and Beverage areas as needed. This would include breakfast when busy, and making coffee and cookies in the evenings among other items as required by the brand.
Maintain wake up call logs and ensure they are entered into the system properly.
Attend to special service requests including securing of guest valuables in safety deposit boxes and ordering complimentary amenities.
Deliver requested items when possible.
Maintain the business center supplies and cleanliness.
Be aware of new potential sales contacts through guest interaction and report the information to the appropriate individual. Promote repeat business by offering to take future reservations upon check-out and providing recommendations for alternate same brand -type products. Provide Sales leads to the sales department or general manager.
Contribute and support the hospitality programs to ensure their success.
Must be able to lift and carry 25 pounds; push and pull 50 pounds.
Have a thorough knowledge of emergency procedures.
Wear proper uniform at all times in accordance with the Standards of Appearance.
Where applicable...follow approved laundry procedures, ensure understanding of operation of washer and dryers. Assist in folding linen according to proper standards. Adhere to no iron laundry procedures.
Must be thoroughly familiar with Associate Handbook. Associate must adhere to all work rules, procedure and policies established by the company; including, but not limited to, those contained in the Associate Handbook.
Must maintain certification from a responsible vendor training if alcohol is served at your respective property.
Other duties as assigned, of which the associate is capable of performing.

Brand: Fairfield Inn and Suites by Marriott
Address: 651 West Areba Ave Hershey, PA - 17033
Property Description: Fairfield Inn & Suites Hershey
Property Number: FHP

Quick Apply

Refine Your Search

jobs in hershey, pa

Guest Service Agent

Crew Member

Dining Room Worker, Part-Time

Armed Security Guard - HARRISBURG AREA

Non-CDL Delivery Driver

Tutor

Fulfillment Center Warehouse Associate

Receptionist/Administrative Assistant to Financial Advisors

Technical Lab Associate - Specimen Processing Area

Paid Online Mock Jury Participant

Call Center Remote Customer Service Representative

(USA) Personal Shopper - Sam's

Air Ramp - Package Handler

Bookseller

Warehouse Worker - Package Handler

Ice Cream Packer

Customer Service Specialist

Front Desk Associate OPEN AVAILABILITY 7a-3p & 3p-11p

Packer

Laundry Attendant

I want to receive the latest job alert for jobs in hershey, pa

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