Top 14 Inside sales manager Jobs in Hershey, Pa

Inside Sales & Planning Manager
PRL Industries, Inc. —Lebanon, PA
- $70,000 - $90,000 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Inside Sales & Planning Manager
PRL Industries Inc —Lebanon, PA
- Full-time
- Oracle
- 5 years
- Office
Quick Apply
Regional Inside Sales Manager
Woodgrain —Lancaster, PA
- Microsoft Word
- Microsoft Excel
- Ability to walk for extended periods
- Health savings account
- AD&D insurance
Quick Apply
Territory Account Manager
Syneos Health Commercial Solutions —Harrisburg, PA
- Full-time
- Bachelor of Science
- Mid-level
- Analysis skills
Field Account Manager - East Region
D&H —Harrisburg, PA
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Health insurance
- Dental insurance
3d
Territory Account Manager
サイネオス・ヘルス —Harrisburg, PA
- Full-time
- Bachelor of Science
- Mid-level
- Analysis skills

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Inside Sales & Planning Manager

PRL Industries, Inc.
Lebanon, PA

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Job Details

Full-time
$70,000 - $90,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Stakeholder engagement
Customer relationship building
Customer returns handling
Managing sales strategy or development teams
Resource planning methods
Customer satisfaction tracking
Operations coordination planning
Client relationship development
Sales team management
MRP
Manufacturing facility experience
Data analytics demand planning
Bachelor's degree
Supply chain performance monitoring
Sales management systems proficiency
Collaboration with manufacturing teams
CRM system proficiency
Sales leadership
Production scheduling
Manufacturing company experience
Cross-functional communication
Excel data analysis
Stakeholder management

Full Job Description

Description

Inside Sales & Planning Manager

Location: Lebanon, PA

Employment Type: Full-Time, Exempt

About the Role

PRL Industries is seeking an Inside Sales & Planning Manager to lead the inside sales function while driving operational alignment between customers, production, supply chain, and planning teams. This role is responsible for managing customer relationships, overseeing order fulfillment, improving forecast accuracy, and ensuring exceptional service levels from inquiry through delivery.

The successful candidate will serve as a key liaison between customers and internal operations while leading a team focused on revenue growth, customer satisfaction, and operational efficiency.

What You'll Do

Lead and develop the inside sales team to support customer needs and drive revenue growth.
Manage the complete order lifecycle from quotation and order entry through fulfillment and post-sale support.
Establish service standards, escalation procedures, and customer response expectations.
Build strong relationships with customers, distributors, and internal stakeholders.
Oversee RMA processes and customer issue resolution.
Partner with Operations to align customer demand with production capacity and material availability.
Support demand forecasting, backlog management, and order prioritization.
Monitor delivery performance and resolve constraints affecting customer orders.
Collaborate with Supply Chain, Production, Logistics, Quality, and Finance teams.
Track and analyze KPIs including OTIF, order cycle time, forecast accuracy, and customer satisfaction.
Drive continuous improvement initiatives focused on service, lead time reduction, and process efficiency.
Oversee ERP and CRM system utilization, reporting, and data integrity.
Create and manage supplier scorecards and performance metrics.
Forecast incoming order volume and its impact on production schedules and delivery commitments.
Lead hiring, training, coaching, and performance management of the inside sales team.

Must-Have Skills and Experience

(These are required for consideration.)

Bachelor's degree in Business, Communications, Supply Chain, Operations, or a related field.
5-7+ years of experience in inside sales, sales operations, customer service leadership, planning, or order management within a manufacturing environment.
Experience managing customer orders, forecasting, and cross-functional coordination with production and supply chain teams.
Strong forecasting, customer relationship management, and operational planning experience.
Experience coordinating across sales, production, supply chain, and customer-facing functions.
Strong analytical, forecasting, problem-solving, and business decision-making skills.
Advanced proficiency with ERP, MRP, and CRM systems.
Strong Excel skills and ability to analyze operational data.
Leadership experience managing teams and driving performance.
Excellent communication, negotiation, and stakeholder management abilities.
Ability to analyze business metrics and use data to drive decisions related to delivery performance, customer satisfaction, and order fulfillment.
Experience working in a fast-paced manufacturing environment.

Nice-to-Have Skills

(These are preferred but not required.)

Experience using Microsoft Dynamics ERP.
Demand planning and inventory coordination experience.
APICS CPIM certification or similar supply chain certification.
Lean or Six Sigma experience.
Experience within metals, foundry, industrial manufacturing, or discrete manufacturing environments.
Experience with KPI reporting, dashboards, and data visualization tools.
Supplier performance management experience.
Experience managing or improving KPIs such as:
- On-Time-In-Full (OTIF) delivery
- Forecast accuracy
- Order cycle time
- Customer satisfaction metrics
- Team productivity metrics

Who You Are

A customer-focused leader who can balance customer expectations with operational realities.
Highly analytical and comfortable making data-driven decisions.
Skilled at forecasting demand, managing priorities, and coordinating across departments.
A strong communicator who can effectively work with customers, production teams, suppliers, and executive leadership.
Process-oriented with a continuous improvement mindset.
You thrive in a metrics-driven environment and understand how forecasting accuracy, delivery performance, and customer satisfaction impact business success.
You are comfortable working within a variety of manufacturing environments and can quickly learn new products, processes, and customer requirements.
You enjoy using data to identify opportunities, solve problems, and improve team performance.
Someone who enjoys developing teams and creating scalable operational processes.

Additional Details

Schedule: Full-Time, Onsite
Salary Range: $70,000 - $90,000 with flexibility based on expereince
Travel: Minimal
Certifications: APICS CPIM or similar certifications preferred but not required

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Employer-Paid Short-Term Disability
Employer-Paid Long-Term Disability
Employer-Paid Life Insurance
Voluntary Life Insurance
Tuition Reimbursement
Paid Time Off and Paid Holidays
401(k) with Company Match

Apply Now

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inside sales manager jobs in hershey, pa

Inside Sales & Planning Manager

Inside Sales & Planning Manager

Regional Inside Sales Manager

Territory Account Manager

Field Account Manager - East Region

Territory Account Manager

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