Top 11 Network technician Jobs in Hershey, Pa

IT Helpdesk Tech - Level II
Amphenol Communications Solutions —Yocumtown, PA
- Extended hours
- Mid-level
- Office
- Windows
IT Helpdesk Tech
Amphenol Communications Solutions —Yocumtown, PA
- Extended hours
- Computer literacy
- Office
- Windows
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Lebanon, PA
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Allen, PA
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Jr. IT Support Technician
webfx.com —Harrisburg, PA
- $47,000 - $50,000 a year
- Multiple hires
- Research
- Office
- Windows
- Profit sharing
- Wellness program
Quick Apply
IT Helpdesk Tech
Amphenol TCS —Yocumtown, PA
- Extended hours
- Computer literacy
- Office
- Windows
Quick Apply
IT Helpdesk Tech - Level II
Amphenol TCS —Yocumtown, PA
- Extended hours
- Mid-level
- Office
- Windows
Quick Apply
Software / Network Technician, Lancaster PA
App-Techs —Lancaster, PA
- $20 - $30 an hour
- Weekends as needed
- Research
- Mid-level
- Assembly
- Health insurance
- Dental insurance
Quick Apply
8d

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IT Helpdesk Tech - Level II

Amphenol Communications Solutions -
Yocumtown, PA

Apply Now

Job Details

Full-time

Qualifications

High school diploma or GED

Full Job Description

Location:

Yocumtown, PA

Posted:

7/10/2026

Location Name:

Valley Green

Wage:

Depends on Experience Annual

Position Type:

Full Time

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. Amphenol Corporation is one of the world’s largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, mobile, RF, networking, industrial, business equipment, and automotive.

The IT Helpdesk Technician II will provide day-to-day technical support for employees, including computer setup, hardware and software troubleshooting, user support, equipment maintenance, and IT inventory management. This role is ideal for someone who enjoys problem-solving, supporting end users, and working in a fast-paced, hands-on IT environment.

Essential Duties and Responsibilities

Set up computer equipment for new users and employees, including printers, monitors, desktops, laptops, and related peripherals.
Provide technical support to end users for PC, software, printer, and peripheral-related issues.
Respond to support requests received by phone, email, ticket submissions, and in-person communication.
Troubleshoot, diagnose, and resolve hardware and software issues in a timely and professional manner.
Perform hardware and software maintenance activities, including decommissioning PCs, printers, and other equipment for e-recycling.
Assist with IT inventory control, including tracking hardware, software, warranty status, and equipment assignments.
Support user administration activities, including account setup, updates, and general access support.
Prepare reference materials and user instructions to support common IT processes and procedures.
Provide patient, customer-focused support while working through technical issues with employees.
Maintain awareness of IT security best practices and handle systems and information with care.
Support other IT department projects and duties as assigned.

Qualifications

High school diploma or equivalent required.
Prior IT helpdesk, desktop support, or technical support experience preferred.
General knowledge of computers, networks, Windows PCs, software, and related peripherals.
Experience installing, configuring, and troubleshooting Windows PCs, software, printers, and other devices preferred.
Strong organizational, prioritization, and active listening skills.
Excellent verbal and written communication skills.
Strong attention to detail and ability to document issues and resolutions clearly.
Customer-service oriented with patience, empathy, and professionalism when supporting users.
Ability to work independently while also contributing as part of a team.
Strong problem-solving skills with the ability to use critical thinking and investigative troubleshooting.
Ability to adapt in a fast-paced environment and manage multiple support requests.
Cautious and thoughtful approach to work, with an understanding of the critical nature of IT systems and security.
Ability to safely lift up to 50 pounds as needed.

Physical Demands

While performing the duties of this position, the associate may be required to stand, walk, sit, use hands to handle office equipment or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, and hear. The associate must occasionally lift and/or move up to 40 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

This is a full-time position, generally 40 hours per week, with the possibility of extended hours based on business needs, deadlines, meetings, or project requirements.

Work Environment

The work environment is primarily a traditional office setting with standard office equipment, lighting, and ambient room temperatures. This position may also require occasional work in server room areas with cooler temperatures and occasional exposure to manufacturing or production areas while supporting business operations.

Amphenol Corporation is proud of our reputation as an excellent employer. Our focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business.

Amphenol is an “Equal Opportunity Employer” - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin. For additional company information please visit our website at https://www.amphenol-cs.com/

Apply Now

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