Top 56 Front desk manager Jobs in Hershey Pa

Front Office Manager - Hershey Inn & Suites
Hershey Entertainment & Resorts Company —Hummelstown, PA
- Weekends as needed
- 18 years or older
- Mid-level
- 3 years
- Health insurance
- Dental insurance
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9d
Front Office Manager
Residence Inn Harrisburg —Harrisburg, PA
- Windows
- Residential
- Hotel
Manager - Front Desk
Eden Resort & Suites —Lancaster, PA
- $62,000 - $70,000 a year
- Weekends as needed
- Mid-level
- Supervising experience
- Recruiting
- Health insurance
- Dental insurance
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Supervisor (Choice Hotels)
Jonestown Inn (Sleep Inn Conversion – Choice Hotels) —Jonestown, PA
- $35,000 - $40,000 a year
- Weekends as needed
- Background check
- Computer literacy
- Mid-level
- Paid training
- Employee discount
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1d
Assistant General Manager (AGM)
Maha Shivratri LLC —Harrisburg, PA
- $34,000 - $42,000 a year
- Weekends as needed
- Inventory management
- High school diploma or GED
- Supervising experience
- Employee discount
- Opportunities for advancement
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Hotel General Manager
La Quinta Inn & Suites —New Cumberland, PA
- $45,000 - $65,000 a year
- Full-time
- Bilingual
- In-person
- Senior level
- Paid time off
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Front Desk Supervisor | Sheraton Hershey | Harrisburg, PA
PM Hospitality Strategies, Inc. —Harrisburg, PA
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
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Front Desk Manager
The Penn Harris Hotel —Camp Hill, PA
- $20 - $25 an hour
- Full-time
- Mid-level
- Accounting
- In-person
- Free parking
- Paid time off
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7d
Guest Services Manager
Holiday Inn Express Hershey (Harrisburg Area) —Hummelstown, PA
- $17 - $18 an hour
- Weekends as needed
- Background check
- Writing skills
- Basic math
- Paid time off
- Employee discount
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Patient Service/Front Desk Coordinator
MyEyeDr. —York, PA
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Harrisburg, PA
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
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Patient Care Lead
Memorial Eye Institute —Harrisburg, PA
- Full-time
- 18 years or older
- Mid-level
- Typing
- 401(k)
- Paid time off
Practice Manager
Kolmac Integrated Behavioral Health —Camp Hill, PA
- Up to $65,000 a year
- Monday to Friday
- Mid-level
- Clinic
- Bachelor's degree
- Mileage reimbursement
- Loan repayment program
Quick Apply
5d
Guest Service Agent
Springhill Suites by Marriott —Camp Hill, PA
- Part-time
- English
- Hotel
- Ability to lift 50 pounds
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Guest Service Agent
Home2 by Hilton —Harrisburg, PA
- $16.50 - $17.50 an hour
- Full-time
- English
- Hotel
- Ability to lift 50 pounds
- 401(k) matching
Quick Apply
Front Desk Receptionist (DENTAL)
Market Street Dental. , P C —York, PA
- $16 - $25 an hour
- Full-time
- Dental office
- In-person
- Entry level
Quick Apply
7d
Pediatric Office Manager
Smilebuilderz LLC —Lancaster, PA
- Full-time
- Dental office
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Dental insurance
Quick Apply
Hotel Rooms Operations Manager
Sheraton Harrisburg Hershey —Harrisburg, PA
- Inventory management
- Mid-level
- Hotel
Quick Apply
Guest Service Representative (Front Desk Agent) - Woodspring Suites - Brand New Hotel
J&P Hospitality Management, LLC —Lancaster, PA
- $13 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Hotel Night Auditor
Sheraton Harrisburg Hershey —Harrisburg, PA
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply

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front desk manager jobs near hershey pa

Front Office Manager - Hershey Inn & Suites

Hershey Entertainment & Resorts Company -
Hummelstown, PA

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Job Details

Full-time
9 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Staff supervision
Phone communication
Employee relationship building
Managing hospitality teams
Relationship management
Hotel operations budget management

Full Job Description

Be part of the opening team at Hershey Inn & Suites, the newest addition to The Official Resorts Of Hersheypark®, opening Spring 2026. Located just minutes from the Park, Hershey Inn & Suites features 130 rooms including 7 suites, complimentary continental breakfast, an indoor pool, arcade, and fitness center.

The Front Office Manager at Hershey Inn & Suites oversees all high guest contact operations to establish an environment of hospitality excellence. This hands-on leadership role is responsible for hiring, training, and developing a premier guest services team while strategically managing staffing levels to match occupancy demands.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

Direct all front desk and guest service team members to ensure seamless check-in/check-out processes and a welcoming environment. *
Set and enforce premium service standards, monitoring high-guest-contact areas to ensure all interactions align with property excellence goals. *
Source, interview, and hire high-caliber hospitality staff who match the service-oriented culture of the property and embrace our four core values (Devoted to the Legacy, Selfless Spirit of Service, Team-Focused, and Respectful of Others). *
Design and implement onboarding and continuous training programs focused on conflict resolution, guest relations, and brand standards. *
Partner closely with Housekeeping and Maintenance teams to ensure room readiness, address guest requests, and maintain high property standards. *
Actively step into operational roles, manage the front desk, and cover open shifts during peak periods, emergencies, or staff shortages. *
Serve as the primary escalation point for complex guest complaints, resolving issues efficiently to turn negative experiences into positive outcomes. *
Conduct regular performance reviews, provide constructive coaching, and establish clear accountability metrics for all FOH staff. *
Ensure the front-of-house team is fully proficient in the Property Management System (PMS) and adheres to all financial and safety compliance protocols. *
Conduct a daily overview of night audit paperwork, verifying room rates, balancing ledgers, and resolving discrepancies to ensure strict compliance with all financial standards. *
Perform other duties as assigned

Qualifications:

Must be 18 years of age or older.
Minimum of 3 year(s) of supervisory experience.
Minimum of 4 years of experience in Hotel/Lodging/Front Office/Travel & Tourism, or a related industry
Associate's degree in Hospitality, Hotel Management, or related major, or a related field.
Relevant work experience can be substituted for education - 2 years.
Must complete Responsible Alcohol Management Program (RAMP) certification training.

Knowledge, Skills, and Abilities:

Must possess strong interpersonal relationship skills, team-focused, and be able to work well with other employees and guests.
Demonstrated ability to deliver guest recovery.
Strong ability to lead, guide, and develop employees through sound leadership and management skills.
Experience/Knowledge working with a hotel front office budget.
Self-motivated, ability to work independently with minimal supervision.
Strong organizational skills and ability to follow through on details and planning.
Strong knowledge of computer software including Property Management Software, Microsoft Office applications, and experience using a payroll system.
Embody Hershey Entertainment & Resorts company core values: Devoted to the Legacy, Selfless Spirit of Services, Team Focused, and Respectful of Others.

Job Demands:

While performing the duties of this job, the employee is required to:
- Standing Frequent (34-66%)
- Walking Frequent (34-66%)
- Sitting Frequent (34-66%)
- Bending Frequent (34-66%)
- Stooping Frequent (34-66%)
- Finger Dexterity Frequent (34-66%)
- Reaching Overhead Frequent (34-66%)
- Reaching Forward Frequent (34-66%)
- Lifting Frequent (34-66%) (0-50lbs maximum weight)
- Climbing Stairs Frequent (34-66%) (25ft maximum height)
Schedule will vary according to operating needs and will include days, evenings, weekends, and holidays.
This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).
This job regularly requires verbal communication of detailed information to others either by phone or in person.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

front desk manager jobs in hershey pa

Front Office Manager - Hershey Inn & Suites

Front Office Manager

Manager - Front Desk

Supervisor (Choice Hotels)

Assistant General Manager (AGM)

Hotel General Manager

Front Desk Supervisor | Sheraton Hershey | Harrisburg, PA

Front Desk Manager

Guest Services Manager

Patient Service/Front Desk Coordinator

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Patient Care Lead

Practice Manager

Guest Service Agent

Guest Service Agent

Front Desk Receptionist (DENTAL)

Pediatric Office Manager

Hotel Rooms Operations Manager

Guest Service Representative (Front Desk Agent) - Woodspring Suites - Brand New Hotel

Hotel Night Auditor

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