Quality Improvement Coordinator – Advanced
Use your clinical and quality-management expertise to strengthen services, improve outcomes, and support meaningful public programs across Pennsylvania.
Quality Patient Centered Services (QPCS) is seeking an experienced Quality Improvement Coordinator to support the Pennsylvania Department of Human Services’ Office of Long-Term Living.
This advanced-level opportunity is ideal for a licensed healthcare professional with strong experience in clinical care, quality management, auditing, corrective-action planning, staff education, and program improvement.
Position Details
Department: Pennsylvania Department of Human Services (DHS)
Office: Office of Long-Term Living (OLTL)
Bureau: Bureau of Coordinated and Integrated Services (BCIS)
Work Location: OLTL – FOO – Headquarters
Address: 555 Walnut Street, Forum Place, 6th Floor, Harrisburg, PA 17101
Schedule: 8:00 a.m.–4:00 p.m.
Experience Level: Advanced
Choose the Pay Tier That Works for You
- Tier 1 – W-2, benefit eligible: $25 per hour
- Tier 2 – W-2, not benefit eligible: $28 per hour
- 1099 independent contractor: $30 per hour
Important 1099 Notice: Independent contractors are self-employed and are not eligible for employee benefits, paid time off, unemployment insurance, workers’ compensation coverage, or employer-paid payroll taxes. Independent contractors are responsible for their own taxes, insurance, and other applicable obligations.
About the Role
As a Quality Improvement Coordinator, you will help evaluate the effectiveness of the Quality Management Program, conduct reviews and audits, recommend corrective actions, and provide leadership to clinical and non-clinical staff.
Your work will support accountability, regulatory compliance, consistent service delivery, and continuous improvement throughout the organization.
What You’ll Do
Responsibilities may include:
- Reviewing and analyzing Quality Management Program reports
- Identifying performance concerns, trends, and opportunities for improvement
- Recommending corrective actions based on review findings
- Conducting quality-management reviews and formal audits
- Coordinating and overseeing staff who participate in audit activities
- Evaluating compliance with established quality standards, policies, and procedures
- Developing and supporting plans of correction
- Monitoring corrective actions and evaluating their effectiveness
- Providing leadership related to quality-management activities
- Delivering in-service training to medical and non-medical staff
- Educating staff on audit methodologies and corrective-action requirements
- Serving as a liaison between physicians, nurses, administrators, and other stakeholders
- Supporting the implementation and ongoing operation of the Quality Management Program
- Preparing clear reports, findings, recommendations, and supporting documentation
- Participating in committees and special assignments as required
- Maintaining current professional knowledge through meetings, seminars, training sessions, and relevant literature
- Supporting additional quality-improvement initiatives as assigned
Advanced-Level Expectations
The selected professional should be capable of:
- Providing guidance on quality-management standards and procedures
- Leading complex audits and quality reviews
- Answering questions related to audit methodology and corrective-action planning
- Troubleshooting quality, compliance, and performance concerns
- Interpreting findings and recommending practical improvements
- Coordinating the work of staff participating in reviews
- Communicating effectively with clinical and non-clinical professionals
- Managing multiple quality initiatives with accuracy and sound judgment
- Promoting accountability and continuous improvement
Minimum Qualifications
Qualified candidates must have:
- A current and valid Pennsylvania nursing license or an equivalent Pennsylvania professional license approved by the Commonwealth
- At least three years of professional clinical experience
- At least two years of quality-improvement experience within a multifaceted, formal quality-management program
- Experience conducting audits or quality-management reviews
- Knowledge of corrective-action planning and performance improvement
- Strong leadership, analytical, and problem-solving skills
- Excellent written and verbal communication abilities
- The ability to train and support medical and non-medical personnel
- The ability to collaborate effectively with physicians, nurses, administrators, and other stakeholders
- Strong attention to detail and organizational skills
- The ability to provide verifiable education, training, licensure, and employment history
Technical Requirements
Candidates should have:
- Strong computer proficiency
- Working knowledge of word-processing applications
- Experience using, maintaining, and managing databases
- The ability to analyze data and prepare accurate reports
- The ability to learn and use program-specific technology and reporting systems
Additional position-specific screening, clearances, or training may be required.
Turn Quality Insights Into Meaningful Improvement
In this role, your clinical knowledge and quality-management experience will help strengthen programs, guide corrective action, and promote better outcomes for the individuals and communities served by OLTL.
If you are an experienced quality professional who is ready to lead reviews, support staff, and turn findings into measurable improvements, we encourage you to apply.
Apply today to join QPCS as a Quality Improvement Coordinator!
Quality Patient Centered Services is an equal opportunity employer. Qualified applicants are considered without discrimination based on any characteristic protected by applicable law.
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Must have minimum 3 years of professional clinical experience
- Do you have at least 2 years of quality improvement experience in a formal quality management program
- MUST ANSWER: 1099 Acknowledgment: If I am engaged, or elect to be engaged, as a 1099 independent contractor, I understand that I am not an employee of QPCS and am not eligible for employer-sponsored fringe benefits, workers’ compensation coverage, or unemployment compensation through QPCS, except as otherwise required by applicable law. I understand that I am responsible for my own taxes, insurance, and business expenses.
License/Certification:
- Pennsylvania Nursing License (RN) (Required)
Work Location: In person
