Top 4506 Customer experience manager Jobs in Hialeah, Fl

Amazon Account Manager
Confidential —Miami, FL
- $75,000 - $105,000 a year
- Full-time
- Background check
- Management
- Sales
- Health insurance
- Dental insurance
Quick Apply
Remote Contact Center Supervisor
Hotwire Communications, LTD —Fort Lauderdale, FL
- Weekends as needed
- Remote
- Mid-level
- Mentoring
- Leadership
Quick Apply
Customer Success Manager
Trivium —Miami, FL
- $42,000 - $90,000 a year
- Full-time
- Remote
- Sales
- English
- Mid-level
- Flexible schedule
Quick Apply
Assistant Manager Customer Experience
JCPenney —Pembroke Pines, FL
- $43,400 - $80,600 a year
- Full-time
- Mid-level
- Retail management
- Paid holidays
- Health insurance
8d
Retail Experience Manager Multi-Store Operations | Customer Experience | Sales Leadership
ELITEBRAIN —Miramar, FL
- $110,000 - $145,000 a year
- Full-time
- Spanish
- Marketing
- 5 years
Quick Apply
Customer Experience Manager
AJAIA —Fort Lauderdale, FL
- Full-time
- Remote
- School experience
- Mid-level
- 3 years
Quick Apply
Program Manager, Customer Experience (WOW Programs)
Chewy —Plantation, FL
- $86,500 - $138,500 a year
- Full-time
- 5 years
- Travel
- Senior level
- Paid holidays
- Health insurance
Customer Operations Manager (Miami)
Pelico —Miami, FL
- Hybrid work
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Client Success Manager
Trivium —Miami, FL
- $70,000 - $120,000 a year
- Full-time
- Remote
- Mentoring
- Senior level
- Paid time off
Quick Apply
Team Manager Existing Customer Operations (Job ID 3020881)
ADT —Miami, FL
- $55,468 - $110,938 a year
- Computer literacy
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
District Manager, South Florida
Vuori, Inc —Miami, FL
- $112,000 - $147,000 a year
- Weekends as needed
- Up to 50% travel
- Inventory management
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
Property Manager
KW Property Management LLC —Doral, FL
- $130,000 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- High school
Quick Apply
Customer Success Manager II
Meltwater Group —Miami, FL
- $48,000 - $107,000 a year
- Hybrid work
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Strategic Customer Success Manager
Steer —Miami, FL
- Remote
- Google Workspace
- 5 years
- Senior level
- Health savings account
- Health insurance
Quick Apply
Global Account Manager (Remote)
Honeywell —Miami, FL
- $144,000 - $180,000 a year
- Full-time
- Remote
- 6 years
- Marketing
- Bachelor's degree
- Health savings account
- Paid holidays
Customer Service Call Center Manager
Phoenix American Warranty Company Inc —Miami, FL
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- 5 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Manager of Customer Success
Steer —Miami, FL
- Remote
- System design
- Mentoring
- Senior level
- Health savings account
- Health insurance
Quick Apply
8d
Inventory / Logistics Manager
Ryder System —Doral, FL
- $95,000 a year
- Urgently hiring
- Microsoft Excel
- Computer literacy
- English
- Paid parental leave
- Paid holidays
2d
Wholesale Sale Manager - Organic & Regenerative Farm
Paradise Farms —Miami, FL
- $65,000 - $75,000 a year
- Full-time
- Spanish
- Google Workspace
- Clean driving record
- Mileage reimbursement
- Paid time off
Quick Apply
Business Development Manager - Clinical Trial Logistics (2260149)
OCASA Life Sciences —Miami, FL
- Mid-level
- Office
- Bachelor's degree
Quick Apply

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customer experience manager jobs near hialeah, fl

Amazon Account Manager

Confidential
Miami, FL

Quick Apply

Job Details

Full-time
$75,000 - $105,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Vendor relationship building
Managerial strategic planning
Management
Sales
Marketing
Customer satisfaction tracking
E-commerce
ROI
Analysis skills
Project management
Bachelor's degree
Online retail experience
Content marketing SEO projects
Profit & Loss statement
Pay-per-click (PPC) advertising
Cross-functional collaboration
Business
Profit and loss analysis
Paid search marketing
Marketing
Cross-functional communication
Search engine marketing (SEM) strategy development
Analytics
Paid search advertising campaigns

Full Job Description

Job Overview
A growing organization is seeking an experienced Amazon Operations Manager to lead and own the Amazon marketplace as a core business unit.

This role carries full responsibility for the performance, profitability, and operational execution of the Amazon channel. The ideal candidate brings current, hands-on experience managing Amazon operations end-to-end, with a strong understanding of the platform’s continuously evolving landscape across Seller Central, SEO, PPC, and catalog management.

This is a highly accountable role requiring an entrepreneurial and analytical operator who can balance strategic planning with disciplined execution across marketing, operations, and supply chain.

Key Responsibilities

P&L Ownership and Business Performance

Own and manage revenue, margin, and profitability for the Amazon channel
Develop and maintain sales forecasts, targets, and performance tracking
Drive initiatives to achieve sustained growth while maintaining healthy contribution margins
Identify and execute opportunities across pricing, promotions, and product assortment

End-to-End Amazon Operations

Oversee all aspects of Amazon marketplace management, including:
Catalog structure, variations, and product aggregation
Listing optimization (SEO, content, imagery, A+ Content)
PPC strategy and execution
Inventory planning and availability
Fulfillment strategy (FBA and FBM)
Order processing and compliance with Amazon policies (TOS)
Account health, issue resolution, and reinstatement processes
Ratings, reviews, and overall customer experience

Inventory, Logistics, and Fulfillment

Partner with supply chain and operations teams to ensure:
Consistent product availability on key SKUs
Efficient inventory turnover and cost control
Accurate demand planning and replenishment strategies
Align Amazon strategy with manufacturing, warehousing, and shipping capabilities

Advertising, SEO, and Conversion Optimization

Lead Amazon growth initiatives through:
Keyword strategy and search optimization
Sponsored advertising campaigns (Sponsored Products, Brands, Display)
Continuous testing of content, pricing, and promotional strategies
Leverage tools such as Helium 10, Perpetua, or similar platforms to inform decision-making

Agency and Vendor Management

Manage and oversee external partners (e.g., PPC agencies, account support services)
Establish clear performance expectations and ensure accountability to defined KPIs
Evaluate and implement tools and partners that enhance operational efficiency and performance

Platform Expertise and Continuous Improvement

Stay informed on Amazon platform updates, policy changes, and emerging best practices
Serve as an internal resource on Amazon strategy and execution
Proactively adjust strategies to maintain competitiveness in a dynamic marketplace

Key Qualifications:

Bachelor’s degree in Business, Marketing, or a related field.
Minimum of 5 years of direct, hands-on Amazon marketplace management experience, preferably in a current role.
Demonstrated experience owning or significantly influencing P&L performance.
Strong working knowledge of:
Amazon Seller Central
FBA and FBM operations
Catalog management and variation strategy
SEO and listing optimization
PPC and performance marketing
Proven track record of success in driving sales growth, profitability, and maintaining positive ratings and reviews on Amazon.
Strong analytical and problem-solving capabilities with a data-driven approach to optimize sales, performance, ROI, and customer satisfaction metrics.
Excellent communication, negotiation, and project management skills, with the ability to influence cross-functional teams and stakeholders.
Detail-oriented with a strategic mindset, capable of developing and implementing innovative e-commerce strategies.

Preferred

Experience operating within a manufacturer, brand owner, or CPG environment, with direct exposure to inventory, production, and fulfillment constraints.
Familiarity with multi-channel distribution environments (Amazon, Home Depot, Lowe’s, DTC)
Experience with ERP, PIM systems, and inventory planning tools

Job Type: Full-time

Pay: $75,000.00 - $105,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

What tools do you use to support Amazon operations, and how do they influence your decision-making?
Describe your current or most recent role managing an Amazon account. What were your primary responsibilities and key results?
How do you approach FBA versus FBM strategy, particularly for complex or large products?
Provide an example of a catalog or listing optimization initiative that improved performance.
How do you balance inventory levels to minimize both stockouts and excess storage costs?

Ability to Commute:

Miami, FL 33142 (Required)

Ability to Relocate:

Miami, FL 33142: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in hialeah, fl

Amazon Account Manager

Remote Contact Center Supervisor

Customer Success Manager

Assistant Manager Customer Experience

Retail Experience Manager Multi-Store Operations | Customer Experience | Sales Leadership

Customer Experience Manager

Program Manager, Customer Experience (WOW Programs)

Customer Operations Manager (Miami)

Client Success Manager

Team Manager Existing Customer Operations (Job ID 3020881)

District Manager, South Florida

Property Manager

Customer Success Manager II

Strategic Customer Success Manager

Global Account Manager (Remote)

Customer Service Call Center Manager

Manager of Customer Success

Inventory / Logistics Manager

Wholesale Sale Manager - Organic & Regenerative Farm

Business Development Manager - Clinical Trial Logistics (2260149)

I want to receive the latest job alert for customer experience manager in hialeah, fl

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