Top 221 Guest service agent Jobs in Hialeah Fl

Front Desk Agent
Aloft Miami Airport —Miami, FL
- Full-time
- Military
- Math
- Ability to stand for extended periods
- Free parking
- Disability insurance
Quick Apply
3d
Front Desk
ACCESS MEDICAL CENTERS —Doral, FL
- $16.37 - $21.00 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
Quick Apply
6d
Front Desk Agent
YOTEL Miami —Miami, FL
- $17 an hour
- Weekends as needed
- Hotel
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
4d
Hotel Overnight Front Desk Agent - Part Time - Boulan Hotel
Think Hospitality —Miami Beach, FL
- $20 - $22 an hour
- Overnight shift
- Mid-level
- Hotel
Quick Apply
10d
Front Desk Agent
Four Points By Sheraton Miami Airport —Miami, FL
- Weekends as needed
- Spanish
- Computer literacy
- Hotel
- Wellness program
- Disability insurance
Quick Apply
2d
Front Desk Agent
KW Property Management LLC —Miami Beach, FL
- $23 an hour
- Spanish
- English
- High school diploma or GED
Quick Apply
5d
Customer Care Agent - Customer Care
Seminole Hard Rock Support Services —Hollywood, FL
- Weekends as needed
- Background check
- Computer literacy
- Writing skills
- Health insurance
- Tuition reimbursement
Quick Apply
9d
Lobby Host | Front Desk Agent
Arlo Wynwood —Miami, FL
- $15.50 - $16.50 an hour
- Full-time
- Hotel
- Typing
- Ability to stand for extended periods
- Free parking
- Paid holidays
Quick Apply
Front Desk Agent - Residential Condominium
Apollo Security —Miami Beach, FL
- $18 - $21 an hour
- Overnight shift
- Spanish
- Customer service
- Computer literacy
Quick Apply
5d
Front Office Agent
Loews Coral Gables Hotel —Coral Gables, FL
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
12d
Front Desk / Concierge Agent
FirstService Residential —Bay Harbor Islands, FL
- $21 an hour
- Extended hours
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
12d
Guest Services Agent
Rebel Hotel Company —Miami Beach, FL
- $25 an hour
- Weekends as needed
- Spanish
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
4d
Guest Service Agent
Aloft Hotel Miami Aventura —Miami, FL
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
10d
Front Desk Agent
MCR Hotels —Miami, FL
- $17 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
4d
Esme Hotel Overnight Front Desk Agent
Think Hospitality —Miami Beach, FL
- $20 - $22 an hour
- Overnight shift
- Mid-level
- Hotel
Quick Apply
Front Desk Concierge
LG Property Management LLC —Miami Beach, FL
- $18 an hour
- Full-time
- Spanish
- Computer literacy
- English
Quick Apply
6d
Front Desk Agent
Biltmore Hotel Limited —Coral Gables, FL
- Overtime
- Computer literacy
- Basic math
- English
Front Desk Agent
Homewood Suites by Hilton Miami - Airport West —Miami, FL
- Weekends as needed
- Spanish
- Computer literacy
- Hotel
- Wellness program
- Disability insurance
Quick Apply
9d
Front Desk Agent - Boulan and Liberty Park Hotel
Think Hospitality —Miami Beach, FL
- $18 - $22 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
10d
Front Desk Agent
Mondrian South Beach —Miami Beach, FL
- Full-time
- Computer literacy
- Basic math
- Hotel
Quick Apply

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guest service agent jobs near hialeah fl

Front Desk Agent

Aloft Miami Airport -
Miami, FL

Quick Apply

Job Details

Full-time
3 days ago

Benefits

Free parking
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Life insurance
Pet insurance

Qualifications

Employee relationship building

Full Job Description

About Us

Celebrate your style at Aloft Miami Airport, a hip new hotel that's only 15 minutes from Miami International Airport (MIA). We are different by design at the Aloft Miami Airport and it’s all about fun at work in a relaxed environment with professionals constantly aspiring to exceed guest expectations. The Aloft brand is the perfect platform to enter the Hospitality industry with hands on exposure to Hotel Operations and a team that supports each other. We offer free parking for our associates, competitive pay and benefits in an environment that promotes growth and development. Are you ready to join our Vibrant Team? Let’s have a chat to discuss how we can elevate your career.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Essential Duties and Responsibilities

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. •Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. •Accept and record vouchers, traveler’s checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.

Qualifications and Skills

Hotel experience preferred.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.
Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Quick Apply

Refine Your Search

guest service agent jobs in hialeah fl

Front Desk Agent

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Hotel Overnight Front Desk Agent - Part Time - Boulan Hotel

Front Desk Agent

Front Desk Agent

Customer Care Agent - Customer Care

Lobby Host | Front Desk Agent

Front Desk Agent - Residential Condominium

Front Office Agent

Front Desk / Concierge Agent

Guest Services Agent

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Front Desk Agent

Esme Hotel Overnight Front Desk Agent

Front Desk Concierge

Front Desk Agent

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Front Desk Agent - Boulan and Liberty Park Hotel

Front Desk Agent

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