Top 203 Guest service agent Jobs in Hialeah Gardens, Fl

Front Desk Agent
Hilton Garden Inn Miami Airport West —Miami, FL
- Weekends as needed
- Spanish
- Computer literacy
- Hotel
- Wellness program
- Disability insurance
Quick Apply
3d
Front Desk Agent
KW Property Management LLC —Hialeah, FL
- $17 an hour
- High school diploma or GED
- Driver's License
- Organizational skills
Quick Apply
4d
Front Desk Agent
NFC Amenity Management —Coral Gables, FL
- $17 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
4d
Front Desk Agent
MCR Hotels —Miami, FL
- $16 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
COMFORT SUITES AIRPORT NORTH —Miami Springs, FL
- From $15 an hour
- Part-time
- In-person
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
Biltmore Hotel Limited —Coral Gables, FL
- Overtime
- Computer literacy
- Basic math
- English
Night Auditor
Pyramid Hotel Group —Coral Gables, FL
- $16 - $19 an hour
- Part-time
- Sales
- Computer literacy
- High school diploma or GED
- Health insurance
- Paid time off
Front Office Agent
Kompose Boutique Hotel Miami Airport —Miami, FL
- $18 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
4d
Guest Services Agent
Hampton Inn & Suites by Hilton - Miami Brickell Downtown —Miami, FL
- $16 - $18 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- US work authorization
- Paid training
Quick Apply
Front Desk Agent
Marriott International, Inc —Miami, FL
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Guest Service Agent
Hampton Inn by Hilton Coconut Grove/Coral Gables —Miami, FL
- $16 - $17 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Quick Apply
GUEST SERVICE AGENT - PART TIME
Home 2 Tru Miami Airport South Blue Lagoon —Miami, FL
- $15 - $17 an hour
- Part-time
- Spanish
- English
- Hotel
- On-the-job training
Front Desk Agent
Marriott Vacation Club, South Beach —Miami, FL
- $19.30 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Health insurance
- Dental insurance
E11EVEN - Guest Services Agent
E11EVEN Club Hotel & Residences —Miami, FL
- Extended hours
- Residential
- Hotel
- High school diploma or GED
Front Desk Agent
Element Miami Airport —Miami, FL
- $15.00 - $17.50 an hour
- Part-time
- Hotel
- In-person
- Entry level
Quick Apply
Front Office Manager
DOUBLETREE DORAL —Doral, FL
- Full-time
- Microsoft Excel
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Chat Lead
Windstar Cruises —Miami, FL
- Full-time
- Mid-level
- Quality control
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Front Desk Agent (Overnight)
KW Property Management LLC —Miami, FL
- Overnight shift
- Spanish
- English
- High school diploma or GED
Quick Apply
3d
Guest Service Rep /Front Desk Agent (3-4 days includes Sat & Sun)
Schulte Hospitality Group —Miramar, FL
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
4d
Customer Care Agent - Customer Care
180 Seminole Hard Rock Support Services —Hollywood, FL
- Weekends as needed
- Background check
- Computer literacy
- Writing skills
- Health insurance
- Tuition reimbursement
Quick Apply

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guest service agent jobs near hialeah gardens, fl

Front Desk Agent

Hilton Garden Inn Miami Airport West -
Miami, FL

Quick Apply

Job Details

Full-time
3 days ago

Benefits

Wellness program
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
Life insurance

Qualifications

Computer operation
Processing cash transactions
High school diploma or GED
Computer skills

Full Job Description

General Job Description

The hotel front desk agent is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a courteous and friendly manner.

Essential Functions

Maintain a personal demeanor that is friendly, cheerful and courteous at all times.
Greet guests on every interaction using the 10/5 or 15/5 rule.
Ensure that all guests feel welcomed to the property.
Register guests and assign rooms.
Conduct check-out processes.
Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
Respond to phone calls, and retrieve guest mail, faxes and packages.
Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
Maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.
Provide constant and consistent communication with other departments and supervisors/managers in order to ensure guest satisfaction.
Attend team meetings and celebrations.
Follow all company and safety and security policies and procedures along with all other company policies.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

Education/Skill Requirements

High school graduate or GED completion.
Ability to communicate effectively and clearly.
Demonstrate good computer skills.
Accurately handle cash and post charges.
Hotel experience preferred but not mandatory, some customer service background required.
Ability to speak Spanish is a plus. Knowledge of computer terminology desired.
Must be willing and capable of passing Alcohol Compliance Certification during the first three months of employment.
Requires the ability to work varied shifts, including nights, weekends and holidays.
Time management skills.
Ability to communicate effectively with the public and other employees.

This private employer offers a Competitive Compensation, Benefits Package and Opportunity for Career Growth.

Benefits include:

Healthcare Insurance (Medical, Dental & Vision)
401(k) Plan
STD & LTD
Life Insurance
Wellness Program
Vacation/Paid Time Off
Tuition Assistance
Discounted Hotel Room Rates
Community Service Program

Quick Apply

Refine Your Search

guest service agent jobs in hialeah gardens, fl

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Night Auditor

Front Office Agent

Guest Services Agent

Front Desk Agent

Guest Service Agent

GUEST SERVICE AGENT - PART TIME

Front Desk Agent

E11EVEN - Guest Services Agent

Front Desk Agent

Front Office Manager

Chat Lead

Front Desk Agent (Overnight)

Guest Service Rep /Front Desk Agent (3-4 days includes Sat & Sun)

Customer Care Agent - Customer Care

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