Top 91 Computer user support Jobs in Hickory, Nc

Technical Support Specialist - Tier I
ALG Senior —Hickory, NC
- Weekends as needed
- Computer literacy
- Ability to lift 50 pounds
- Entry level
Quick Apply
Desktop Support Specialist / Information Systems / PRN
Catawba Valley Medical Center —Hickory, NC
- PRN
- Computer Science
- Mid-level
- Windows
IT Deployment and Testing Technician
Software Technology Inc —Morganton, NC
- Weekends as needed
- Computer science
- Computer Science
- Customer service
Quick Apply
Desktop Support Engineer Level II
LPS —Denver, NC
- 8 hour shift
- Mid-level
- Office
- Analysis skills
Quick Apply
Clinical Psychologist
Matrix Providers —North Carolina
- $55.00 - $60.07 an hour
- Full-time
- Psychiatry
- Mid-level
- Neurology
- Paid holidays
- Health insurance
Quick Apply
Application Manager
Stallergenes Greer —Lenoir, NC
- Full-time
- Hybrid work
- Oracle
- Computer Science
- 5 years
Quick Apply
Director of Information Technology
Stallergenes Greer —Lenoir, NC
- Up to $200,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Office
- Health savings account
- Health insurance
Quick Apply
Account Manager - Coastal Carolinas
Greenheck Group —North Carolina
- $80,000 - $208,000 a year
- Full-time
- 5 years
- Engineering
- Mid-level
- Paid time off
Field & Network Support Technician
Century Furniture —Hickory, NC
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
Field Support Technician II
OneOncology —Hickory, NC
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
Quick Apply
HR Operations Specialist
Shurtape Technologies —Hickory, NC
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
Quick Apply
IT Infrastructure Team Lead
Corning —Newton, NC
- $91,927 - $126,400 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid parental leave
- Disability insurance
2d
EHR Training & Technical Specialist
Children's Hope Alliance —Statesville, NC
- $44,960 - $53,390 a year
- Full-time
- Computer Science
- Mid-level
- SQL
Quick Apply
IT Manufacturing Data Solutions Engineer
Corning —Newton, NC
- $82,051 - $112,821 a year
- Full-time
- Azure
- Computer Science
- 3 years
- Paid parental leave
- Disability insurance
2d
Supply Chain Solutions Engineer
Corning —Newton, NC
- $74,072 - $101,849 a year
- Full-time
- Computer Science
- System design
- SQL
- Paid parental leave
- Disability insurance
Medical Assistant Atrium Health Lincolnton Urology FT
Atrium Health —Lincolnton, NC
- $22.90 - $34.35 an hour
- Full-time
- Vital signs
- Customer service
- Computer literacy
- Paid parental leave
- Disability insurance
Medical Assistant Atrium Health MSKI Orthopedic and Sports Medicine Lincolnton FT
Atrium Health —Lincolnton, NC
- $22.90 - $34.35 an hour
- Full-time
- Vital signs
- Customer service
- Computer literacy
- Paid parental leave
- Disability insurance
Towing System Installer-4
U-Haul —Hickory, NC
- Full-time
- Clean driving record
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
4d
Supply Chain Solutions Lead
Corning —Hickory, NC
- $88,723 - $121,995 a year
- Full-time
- Computer Science
- System design
- 3 years
- Paid parental leave
- Disability insurance
Engineering Manager
American Woodmark —Lincolnton, NC
- OSHA
- 5 years
- Writing skills
- Paid holidays
- Relocation assistance

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computer user support jobs near hickory, nc

Technical Support Specialist - Tier I

ALG Senior -
Hickory, NC

Quick Apply

Job Details

Full-time

Qualifications

Record keeping
Computer operation
Technical documentation
Computer literacy
Computer hardware
Technical writing
Root cause analysis
Hardware diagnostics

Full Job Description

JOB SUMMARY

The Technical Support Specialist, Tier I position is an entry-level position in a dynamic team of motivated, talented individuals who are inspired to develop a strong team of technical support specialists. The Technical Support Specialist, Tier I is responsible for providing phone, chat and email support. This is a non-exempt position with a standard five day work week.

JOB RESPONSIBILITIES

? Take and log calls

? Provide first line support and assistance over the telephone to accurately diagnose the cause of staff’s computer/software issues

? Fix if possible, or refer to tier 2 support engineers

? Occasional work includes hardware repair

? Installs, configures and maintains computer workstation hardware, software and peripheral equipment

? Professional interaction with AASC physicians/nurse practitioners and staff

? Respond to support desk requests and resolve issues as first contact or escalate internally.

? Provide documentation of processes and solutions to enable team collaboration

? Update support ticketing system

? Installs and configures computer workstation hardware, software, and peripheral equipment

? Collaborate with computer users to provide technical support and to assist in the resolution of software and hardware problems

? Performs other tasks or assumes other responsibilities as may be assigned by immediate supervisor or higher.

REQUIREMENTS:

? Some experience with or familiarity with computers

? Learn new skills independently to effectively solve problems.

? Must have scheduling flexibility for after hours and weekend tasks/projects. • Skill in explaining technical concepts.

? Ability to effectively communicate verbally and in writing.

? Ability to work in a team and independently. Be self-motivated.

? Work with other team members to ensure continuity and communication.

? Must have excellent organizational, documentation and communications skills with attention to details and follow up.

? Must be able to work effectively under deadline pressures and environments with minimal supervision.

? Must be able to effectively determine cause, effect and solutions, in a timely manner, to various hardware and/or software problems.

? Must be able to react to change in a productive, timely manner.

QUALIFICATIONS:

? 2 years of college minimum, preferred

? Friendly & easy communicator

? Able to work individually unsupervised, or as part of a team

? Good time-keeper

? Good listener

? Capable of following instructions

PHYSICAL REQUIREMENTS:

Physical demands are moderate. Requires standing, walking, sitting, and kneeling for possibly extended periods of time. Occasional lifting of items weighing approximately 30 to 50 pounds. Vision and hearing must be correctable to normal range. Must have manual dexterity and hand-eye coordination sufficient to provide moderate level of PC and IT network maintenance.

Quick Apply

Refine Your Search

computer user support jobs in hickory, nc

Technical Support Specialist - Tier I

Desktop Support Specialist / Information Systems / PRN

IT Deployment and Testing Technician

Desktop Support Engineer Level II

Clinical Psychologist

Application Manager

Director of Information Technology

Account Manager - Coastal Carolinas

Field & Network Support Technician

Field Support Technician II

HR Operations Specialist

IT Infrastructure Team Lead

EHR Training & Technical Specialist

IT Manufacturing Data Solutions Engineer

Supply Chain Solutions Engineer

Medical Assistant Atrium Health Lincolnton Urology FT

Medical Assistant Atrium Health MSKI Orthopedic and Sports Medicine Lincolnton FT

Towing System Installer-4

Supply Chain Solutions Lead

Engineering Manager

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