Top 1 2nd line support engineer Jobs in Hickory, Nc

Network Engineer
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- Full-time
- Computer science
- Computer Science
- System design
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Network Engineer

Agemark -
Hickory, NC

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Job Details

Full-time

Qualifications

Project reporting
Computer science
Wireless network deployment projects
Data center experience
Computer Science
CCNP
Load balancers
Telecommunications network performance monitoring
High availability solutions design
MCSE
Improving system uptime or availability
Resource planning methods
IT system monitoring
System performance optimization
System design
Configuration management
Equipment troubleshooting
Security policy Implementation (information security management)
Operating system updates
Mid-level
Scalable systems
System maintenance
System design for system development
Network configuration for security systems
Patch management
Bachelor's degree
Change management for system development
System testing
Virtualization
Routing protocols

Full Job Description

JOB SUMMARY:

The Network Engineer will work with IT department to design, implement, maintain, and support ALG growing network infrastructure. The engineer will also be responsible for designing and developing scalable, maintainable, highly available network architectures that meet ALG objectives.

The network engineer will work with both the Systems Engineer, focusing on high-level design and planning to ensure maximum performance of a high traffic network infrastructure while maintaining system integrity. The engineer will oversee the local area networks (LANs), wide area networks (WANs), and more depending on the network complexity of a practice location.

DUTIES AND RESPONSIBILITIES:

Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, WAPs, Virtualization)
Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
Manage and monitor all installed systems, infrastructure performance and ensure system availability and reliability
Monitor system resource utilization, trending, and capacity planning
Proactively ensure the highest levels of systems and infrastructure availability
Maintain security, backup, and redundancy strategies for all network equipment
Participate in the design of information and operational support systems
Provide 2nd and 3rd level support and troubleshooting to resolve issues
Work within established configuration and change management policies to ensure

awareness, approval and success of changes made to the network infrastructure

Work with vendors, AASC Operations, and other IT personnel for problem resolution
Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
Undertake data network fault investigations in local and wide area environments, using information from multiple sources
Secure network systems by enforcing policies established policies from the CIO, and defining and monitoring access
The support and administration of firewall environments in line with IT security policy
Report network operational status by gathering and prioritizing information and managing projects
Responsible for:
- configuration of routing and switching equipment
- configuration of hosted IP voice services
- basic configuration of firewalls
Capacity management and audit of IP addressing and hosted devices within data center
Liaising with project management teams, third-line engineers and service desk engineers on a regular basis
Speaking with physicians and staff via email and phone for initial requirement capture

QUALIFICATIONS

Bachelor’s Degree in Computer Science
MCSE, CCNP or proven experience
Deep understanding of networking protocols and OSI or TCP/IP model
Hands-on experience with monitoring, network diagnostic and network analytics tools
Proven experience and success with LAN, WAN, WLAN, and WWAN design and implementation.
Proven experience with network capacity planning, network security principles, and general network management best practices.
Competence with testing tools and procedures for voice and data circuits. · Experience working in a team-oriented, collaborative environment.

PHYSICAL REQUIREMENTS

Physical demands are moderate. Requires standing, walking, sitting, and kneeling for possibly extended periods of time. Occasional lifting of items weighing approximately 30 to 50 pounds. Vision and hearing must be correctable to normal range. Must have manual dexterity and hand-eye coordination sufficient to provide moderate level of PC and IT network maintenance.

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2nd line support engineer jobs in hickory, nc

Network Engineer

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