Top 109 City of hickory Jobs in Hickory, Nc

Customer Service Representative 1
City of Hickory, NC —Hickory, NC
- $32,895.00 - $42,763.50 a year
- Full-time
- 18 years or older
- Clean driving record
- Computer literacy
- Disability insurance
- Health insurance
2d
Generic Classified/Non-licensed Positions for 2026-2027 School Year
Hickory City Schools —Hickory, NC
- Multiple hires
- Entry level
Bookkeeper and Data Manager (336401)
Hickory City Schools —Hickory, NC
- Full-time
- Computer Science
- Word processing
- Writing skills
Substitute Teacher for 2026-2027 School Year
Hickory City Schools —Hickory, NC
- $113 - $133 a day
- Entry level
Recreation Programmer
City of Hickory —Hickory, NC
- $38,080.07 - $49,504.10 a year
- Full-time
- Clean driving record
- Office
- Entry level
EC Teacher Assistant at Northview Middle - must hold associate's degree or equivalent
Hickory City Schools —Hickory, NC
- Full-time
- Classroom
- English
- Education
3d
Administrative Assistant
Lenoir–Rhyne University —Hickory, NC
- Weekends as needed
- Mid-level
- Office
- 3 years
Parking Enforcement Officer
City of Hickory, NC —Hickory, NC
- $23.75 an hour
- Part-time
- Clean driving record
- Residential
- Driving
- Disability insurance
- Health insurance
EC Teacher Assistant at Viewmont Elementary - must hold associate's degree or equivalent
Hickory City Schools —Hickory, NC
- Full-time
- Classroom
- English
- Education
3d
EC Teacher Assistant at Jenkins Elementary - must hold associate's degree or equivalent (326202)
Hickory City Schools —Hickory, NC
- Full-time
- Classroom
- English
- Education
3d
Crew Member - Day/Part Time
Culver's —Hickory, NC
- $12 - $13 an hour
- 12 hour shift
- Food service experience
- In-person
- Guest services
- Paid training
- Mileage reimbursement
Quick Apply
Teacher Assistant (344209)
Hickory City Schools —Hickory, NC
- Full-time
- Classroom
- English
- High school diploma or GED
OB/GYN Physician
Unified Women's Healthcare —Hickory, NC
- Full-time
- Clinic
- Ob/Gyn
- Surgery
- Disability insurance
- Relocation assistance
Local Occupancy Check Checker
FAR Inspections —Hickory, NC
- $25 - $35 an hour
- Full-time
- Background check
- Computer literacy
- Residential
- Flexible schedule
EC Teacher Assistant at Hickory High - must hold associate's degree or equivalent (322201)
Hickory City Schools —Hickory, NC
- Full-time
- Classroom
- English
- Education
3d
Crew Member
Culver's —Hickory, NC
- $12 - $17 an hour
- 12 hour shift
- Food service experience
- In-person
- Guest services
- Paid training
- Mileage reimbursement
Quick Apply
Regional Vacancy Field Services Inspector
FAR Inspections —Hickory, NC
- $25 - $35 an hour
- Full-time
- Background check
- Computer literacy
- Residential
- Flexible schedule
Teacher Assistant (326207)
Hickory City Schools —Hickory, NC
- Full-time
- Classroom
- English
- High school diploma or GED
EC Teacher Assistant at Oakwood Elementary - must hold associate's degree or equivalent (336201)
Hickory City Schools —Hickory, NC
- Full-time
- Classroom
- English
- Education
3d
Bookkeeper/School Treasurer (312401)
Hickory City Schools —Hickory, NC
- Full-time
- Word processing
- Computer literacy
- Writing skills

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Customer Service Representative 1

City of Hickory, NC -
Hickory, NC

Apply Now

Job Details

Full-time
$32,895.00 - $42,763.50 a year
2 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
Life insurance
Paid sick time

Qualifications

Computer operation
Customer communication
Finance
Writing skills
Copy machines
Basic math
Cash drawer securing
Map reading
Credit card payment processing
High school diploma or GED
Cash register operations
Non-CDL Class C
Fax machines
Accounting
AS400
Faxing
Accounting
Customer data entry

Full Job Description

This position requires customer service skills and knowledge of the water and sewer utility services, fees and billing procedures or similar utility services. Ability to accurately operate and balance a daily cash drawer to collect all City revenue is required. Processes additional payments using bank lockbox system and online payment center on the City's website. Assists Finance and Collections Supervisor in answering utility billing complaints. Processes service work orders for utility activations and terminations. Researches all returned mail for both Billing and Collections divisions. Assists with billing reports as needed. Experience in utility and/or local government preferable. Demonstrated ability to be assertive as a customer advocate required when dealing with Finance, Water and Sewer, and other City departments as needed. Ability to learn numerous City regulations/policies/procedures quickly, and demonstrated ability to analyze procedures and suggest improvements which would benefit citizen/customers. Pleasant, outgoing personality and ability to communicate effectively in speech and writing required. Experience with personal computers including knowledge of the capabilities of database and spreadsheets. Ability to read maps and calculate fees, requires facility with math including percentages, decimals, and formulas, and may be tested in basic math. Calculates and explains fees, using rate tables for utility fees, facility fees, and other related charges. This position rotates between the Collections counter and drive-up window on a weekly schedule.

SPECIAL REQUIREMENTS: Must have good customer service skills, good data entry skills and knowledge of accounting practices. Skill in use of PC, credit card machines, typewriter, calculator, AS400, fax, copier, etc. Preferred applicant will have an associate's degree in accounting or business administration, Notary Public. Must possess a high school diploma or GED. Minimum age of 18. Must possess a valid Class "C" driver's license from North Carolina.

Salary depends on experience

Major Duties

Collects payments for water bills, dumpster rentals, parking tickets, civil citations, returned checks, water and sewer taps, fire permits and other miscellaneous payments.

Processes beer and wine license tax payments.

Answers customer telephone calls; answers customer questions or refers to appropriate personnel

Opens and distributes mails; processes all payments received.

Updates and maintains files.

Generates work orders to activate, terminate services, and make repairs; contacts technicians via radio.

Operates and maintains cash drawer; balances receipts daily.
Processes returned mail and researches customers.

Processes deposits from other departments.

Assists supervisor by working with customers to make payment arrangements.

Performs other related duties as assigned.

Knowledge and Qualifications

Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
Knowledge of modern office principles and practices.

Knowledge of department and city policies and procedures and federal, state, and local laws and regulations.

Knowledge of billing and collection procedures.

Skill in the operation of computers and other standard office equipment.

Skill in planning, organization, and decision making.

Skill in oral and written communication.

Supplemental Information

PHYSICAL DEMANDS: The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, stooping, or walking. The employee occasionally lifts light or heavy objects.

WORK ENVIRONMENT: The work is typically performed in an office.

PLEASE NOTE: Applicants must meet the City criteria for an acceptable driving record.

The City of Hickory provides a generous benefit package, in addition to salary:

11 paid holidays
12 paid sick leave days per year
Paid vacation
City-paid individual health insurance (H.S.A.)
Low-cost dental and vision insurance
Employee Assistance Program – 5 FREE visits
14.35% contribution per employee to the NC Local Government Retirement System
Up to 5% matching contribution to 401k
Free Life insurance of 1.5 times salary up to ($125,000)
Tuition Assistance Program
On-site Wellness Clinic
A selection of voluntary benefits such as additional life insurance, dependent life, Short-term disability insurance, accident, and critical illness insurance; All at very competitive rates.
Benefits package valued at over ($15,000) annually.

*Employees working in seasonal/part-time positions are not eligible for benefits.*

Apply Now

Refine Your Search

city of hickory jobs in hickory, nc

Customer Service Representative 1

Generic Classified/Non-licensed Positions for 2026-2027 School Year

Bookkeeper and Data Manager (336401)

Substitute Teacher for 2026-2027 School Year

Recreation Programmer

EC Teacher Assistant at Northview Middle - must hold associate's degree or equivalent

Administrative Assistant

Parking Enforcement Officer

EC Teacher Assistant at Viewmont Elementary - must hold associate's degree or equivalent

EC Teacher Assistant at Jenkins Elementary - must hold associate's degree or equivalent (326202)

Crew Member - Day/Part Time

Teacher Assistant (344209)

OB/GYN Physician

Local Occupancy Check Checker

EC Teacher Assistant at Hickory High - must hold associate's degree or equivalent (322201)

Crew Member

Regional Vacancy Field Services Inspector

Teacher Assistant (326207)

EC Teacher Assistant at Oakwood Elementary - must hold associate's degree or equivalent (336201)

Bookkeeper/School Treasurer (312401)

I want to receive the latest job alert for city of hickory in hickory, nc

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