Location: Hickory, North Carolina
Position Summary
The Accessibility Services Coordinator is a part-time, part-time, 29-hour-per-week role that provides administrative, testing and operational support for the Office of Accessibility Services. Reporting to the Director of Accessibility Services, this position coordinates accommodated testing services, supports accessibility services operations and maintains data collection and reporting processes to ensure equal access for students with disabilities. The Coordinator supports the Director of Accessibility Services in maintaining compliance with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act and university policies while fostering an accessible and inclusive campus environment.
Essential Duties and Responsibilities
- Serve as the primary office contact by answering phones, responding to emails, greeting students, faculty, staff and visitors and directing inquiries appropriately.
- Coordinate and schedule accommodated examinations and maintain testing schedules for students approved for testing accommodations.
- Provide primary coordination and coverage for the LR University Testing Center, including scheduling, proctoring examinations, monitoring testing environments, maintaining academic integrity and ensuring approved accommodations are implemented appropriately.
- Prepare, distribute, receive and secure testing materials in accordance with university procedures and confidentiality requirements.
- Maintain accurate and confidential student records, testing documentation, accommodation files and departmental databases in compliance with FERPA, ADA and Section 504 requirements.
- Coordinate data collection, assessment and reporting related to accommodation utilization, testing center operations, student engagement, retention initiatives and accreditation requirements.
- Assist the director in supporting and coordinating Accessibility Services Graduate Assistants and work-study students, including scheduling, training, task assignments and operational oversight of office and testing center functions.
- Provide operational support for student intake processes, accommodation implementation, communication with faculty and coordination of approved services.
- Assist with planning and implementation of disability awareness programs, educational outreach events, orientation activities and campus accessibility initiatives.
- Coordinate office logistics, including appointment scheduling, calendar management, supply inventory, equipment maintenance and document preparation.
- Support collaboration with campus offices, including Academic Affairs, Student Support & Outreach, Residence Life, Counseling Services, Food Services and the Registrar's Office, regarding accommodation logistics and service delivery.
- Assist in maintaining departmental procedures, forms and resources to support compliance and efficient service delivery.
- Serve as an advocate for accessibility, inclusion and student success by promoting a welcoming and supportive environment for students with disabilities.
- Perform additional duties as assigned by the Director of Accessibility Services to support departmental operations and university initiatives.
Required Skills
- Associate degree in a relevant field.
- Strong organizational, communication and customer-service skills.
- Ability to maintain confidentiality and handle sensitive information with professionalism and discretion.
- Proficiency with Microsoft Office, Google Workspace, database systems and scheduling software.
- Ability to manage multiple priorities and work independently with attention to detail.
- Ability to establish positive working relationships with students, faculty, staff and external stakeholders.
- Understanding of disability-related issues and commitment to accessibility, diversity, equity and inclusion.
Education and Experience
- Bachelor's degree in a relevant field.
- Experience working in a professional office setting.
- Familiarity with ADA, Section 504, FERPA and accessibility best practices.
- Experience with data collection, assessment and reporting.
Additional Requirements and Expectations
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Maintain high integrity, confidentiality, and ethical standards.
- Help maintain a healthy and safe environment.
- Maintain and contribute to a professional, respectful, courteous, diverse, equitable and inclusive environment.
- Treat other individuals with dignity, respect, and kindness.
- Adhere to all university policies, procedures, standards and values and comply with all federal, state and local laws.
Application Process
While completing the application, candidates will be prompted to submit:
- Resume, including the names and emails of three references. References will only be contacted for finalists, and candidates will be notified in advance.
- Cover letter, specifically discussing how one’s professional experiences and perspectives relate to the needs of the position.
The university’s mission, vision, and values statements may be reviewed using About LR.
Lenoir-Rhyne University promotes a welcoming campus environment that is integral to the university's commitment to excellence in engagement and education. We are particularly interested in candidates who have demonstrated experience nurturing a welcoming community, working with faculty, staff and/or students from all walks of life and/or incorporating varied perspectives and traditions in their current or previous positions. This commitment is rooted in our Lutheran tradition of fostering wisdom, nurturing vocation and preparing students for lives of purpose while serving the common good.
About Lenoir-Rhyne University
Lenoir-Rhyne University is a co-educational, private, comprehensive institution founded in 1891, with its traditional campus located in Hickory, North Carolina, a city of more than 40,000. The university has additional graduate centers in Asheville, N.C., and Columbia, S.C. Situated in the foothills of the Blue Ridge Mountains, Lenoir- Rhyne is less than an hour’s drive from Charlotte, and the Hickory-Lenoir-Morganton Metropolitan Statistical Area has a population of about 365,000. The university now offers more than 45 undergraduate and 20 graduate degree programs to approximately 2,400 students. Lenoir-Rhyne University seeks to liberate mind and spirit, clarify personal faith, foster physical wholeness, build community, and promote responsible leadership for service to the world. Affiliated with the Evangelical Lutheran Church in America (ELCA), Lenoir-Rhyne is open to people from all religious and non-religious backgrounds.
Non-Discrimination and Equal Opportunity Policy
Lenoir-Rhyne University is committed to providing a workplace and educational environment, as well as other benefits, programs, and activities that are free from discrimination, harassment and retaliation.
LR is committed to creating a safe campus environment for all members of the LR community, including, but not limited to, those who identify as transgender and gender non-conforming. To that end, LR does not discriminate on the basis of race, religion, color, sex (including sex stereotypes and sex characteristics), ethnicity, national origin, physical or mental disability, age, marital status, pregnancy or related conditions, sexual orientation, gender identity, gender expression, veteran or military status or any other characteristic or status protected by applicable law.
To ensure compliance with federal and state civil rights laws and regulations and to affirm its commitment to promoting the goals of fairness and equity in all aspects of the educational program, activity and employment, LR has developed internal policies and procedures that provide a prompt, fair and impartial process for those involved in an allegation of discrimination or harassment, and for allegations of retaliation.
LR values and upholds the equal dignity of all members of its community and strives to balance the rights of the parties in the grievance process during what is often a difficult time for all those involved.
Visa sponsorship is not available for this position.
