Top 1 Night auditor (full time) Jobs in Hickory, Nc

Night Auditor (Full time)
Holiday Inn Express Conover —Conover, NC
- $15 - $17 an hour
- Full-time
- Computer literacy
- Basic math
- Hotel
- Health insurance
- Dental insurance
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10d

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Night Auditor Full-time, 11pm - 7am, Sun- Thurs
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Night Auditor (Full time)

Holiday Inn Express Conover
Conover, NC

Quick Apply

Job Details

Full-time
$15 - $17 an hour
10 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Opportunities for advancement

Qualifications

Computer operation
Customer communication
Basic math
High school diploma or GED
POS
Property management systems (PMS)
Front desk
Guest services software
Receptionist experience within hospitality industry
Technical Proficiency
Hotel experience

Full Job Description

What Makes a Hotel Front Desk Night Auditor? Full time Sunday through Thursday
The hotel front desk night auditor is the main person to interact with guests during the overnight hours, typically 11pm to 7am. As the friendly face of the property, the hotel front desk night auditor has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests' needs are properly addressed. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made hospitality their career home.

A Day In The Life

You will anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner.
You will maintain positive guest relations at all times.
You will resolve guest complaints and ensure guest satisfaction.
You will maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily count and expected arrivals/departures, and scheduled daily group activities.
You will process all guest check-ins, and verify registration information with the guest.
You will handle overbooked or 'walked' guests.
You will accept and record wake-up call requests.
You will communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
You will resolve discrepancies on the room status report with housekeeping.

Requirements

Previous experience working as a front desk agent or in a similar role
A high school diploma or equivalent vocational training certificate
Experience working at a hotel establishment (highly desired)
Flexible schedule to work 11pm to 7am shifts
Proficiency with computers
Basic math skills
The ability to provide excellent customer service and maintain a professional demeanor at all times
The ability to input and access information in the property management system and/or points-of-sale system
Great verbal and written communication skills
The ability to create a fun and supportive working environment

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Hotel Experience: 1 year (Preferred)
Front Desk: 1 year (Preferred)

Work Location: In person

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night auditor (full time) jobs in hickory, nc

Night Auditor (Full time)

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