Top 7 Systems support technician Jobs in Hickory, Nc

Field & Junior Network Support Technician
Century Furniture —Hickory, NC
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
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3d
IT Tier 2 Field Technician
Agemark —Hickory, NC
- Full-time
- Computer science
- Computer Science
- Mid-level
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Field Support Technician II
OneOncology —Hickory, NC
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
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3d
IT Deployment and Testing Technician
Software Technology Inc —Morganton, NC
- Weekends as needed
- Computer science
- Computer Science
- Customer service
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Computer Support Tech II - Senior Technology Analyst
Case Farms Processing, Inc —Morganton, NC
- 5 years
- Mid-level
- Windows
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1d

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Technical Support Specialist - Tier I
ALG Senior —Hickory, NC
? Provide first line support and assistance over the telephone to accurately diagnose the cause of staff’s computer/software issues.
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Desktop Support Specialist / Information Systems / PRN
Catawba Valley Medical Center —Hickory, NC
Associate degree in Computer Science, or a High School diploma/equivalent with five years in IT technical support or service desk.
14d

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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
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Field & Junior Network Support Technician

Century Furniture -
Hickory, NC

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Job Details

Full-time
3 days ago

Qualifications

Windows
Driver's License
Customer service problem-solving
IT department experience

Full Job Description

Position Summary

The Field & Junior Network Support Technician is responsible for providing technical support for end users while assisting with the maintenance, monitoring, and troubleshooting of the organization’s network infrastructure. This position provides onsite support at company locations and requires regular travel between facilities to install, maintain, and support computer systems, network equipment, and end-user technology.

This role combines desktop support with hands-on networking responsibilities and is ideal for someone looking to expand their networking knowledge while supporting manufacturing, warehouse, and office environments. The ideal candidate is customer-focused, technically skilled, organized, and comfortable working independently in a fast-paced environment.

Key Responsibilities

End User & Field Support

Provide Tier II and Tier III technical support for desktops, laptops, printers, mobile devices, and peripherals.
Install, configure, and maintain Windows workstations and software applications.
Troubleshoot hardware, software, and connectivity issues.
Travel between company locations to provide onsite technical support as needed.
Set up new employee workstations, user accounts, and equipment.
Support Microsoft 365 applications, including Outlook, Teams, and OneDrive.
Image, deploy, and replace computers using company standards.
Install, configure, and troubleshoot local and network printers.
Coordinate printer repairs with third-party vendors when necessary.
Deliver exceptional customer service while resolving technical issues.
Network Support

Assist with the installation, configuration, and troubleshooting of network switches, wireless access points, routers, and firewalls.
Troubleshoot network connectivity issues, including TCP/IP, DNS, DHCP, and VLANs.
Assist with switch replacements, network upgrades, and infrastructure improvements.
Monitor network performance and escalate infrastructure issues as appropriate.
Maintain network documentation, diagrams, and IP address records.
Support implementation of network security best practices.
Project Responsibilities

Participate in IT infrastructure projects, including PC deployments, office relocations, hardware lifecycle replacements, and network refreshes.
Assist in documenting technical procedures and standards.
Support cybersecurity initiatives and endpoint security solutions.

Required Qualifications

Associate degree in Information Technology, Computer Science, or related field, or equivalent work experience.
3-5 years of IT support experience.
Working knowledge of Windows 10/11, Windows Server, Microsoft 365, Active Directory, TCP/IP networking, DHCP, DNS, and network printers.
Strong troubleshooting and customer service skills.
Valid driver’s license with the ability to travel regularly between company locations.
Ability to work independently while managing multiple priorities

Preferred Qualifications

Experience with Cisco, Aruba, Ubiquiti, or similar networking equipment.
Experience supporting manufacturing environments.
Knowledge of structured cabling.
Basic PowerShell scripting.
CompTIA A+ Certification.
CompTIA Network+ Certification.
Microsoft Certifications.

Physical Requirements

The physical demands and work environment expectations described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Prolonged periods of sitting and performing repetitive tasks, including but not limited to computer and telephone usage
Frequently lifting/carrying objects up to 10 lbs.; on occasion up to 25 lbs.

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systems support technician jobs in hickory, nc

Field & Junior Network Support Technician

IT Tier 2 Field Technician

Field Support Technician II

IT Deployment and Testing Technician

Computer Support Tech II - Senior Technology Analyst

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