Top 2 Audio/visual & video security systems support Jobs in Hickory Nc

AUDIO/VISUAL & VIDEO SECURITY SYSTEMS SUPPORT
Lincoln County, NC —Lincoln County, NC
- $29.22 - $30.70 an hour
- Customer service
- System design
- Mid-level

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AUDIO/VISUAL & VIDEO SECURITY SYSTEMS SUPPORT
Lincoln County, NC —Lincoln County, NC
Level II: Leads A/V system design and implementation projects, manages upgrades, and recommends new technologies.
$29.22 - $30.70 an hour
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AUDIO/VISUAL & VIDEO SECURITY SYSTEMS SUPPORT

Lincoln County, NC
Lincoln County, NC

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Job Details

$29.22 - $30.70 an hour

Qualifications

Project management experience in technology
System design
Voice over internet protocol (VoIP) configuration
Managing projects
Telephone systems
Facility security systems

Full Job Description

Job Description

IT Audio/Visual & Video Security Systems Support I/II/III
Department: Information Technology (IT)
FLSA Status: Non-Exempt
Revision Date: April 26, 2024

Summary
This position provides technical support for Lincoln County's audio/visual (A/V) and video security systems. Responsibilities include troubleshooting A/V issues, maintaining existing systems, designing new systems (Level III), and training staff on A/V equipment.

Levels
This position has three levels with increasing levels of responsibility and complexity.

Level I: Performs basic support tasks under close supervision.
Level II: Leads A/V system design and implementation projects, manages upgrades, and recommends new technologies.
Level III: Designs and implements complete A/V, VoIP, and security systems, manages projects, and stays abreast of industry advancements.

Major Duties (all levels)

Troubleshoot and resolve A/V issues with VoIP, cloud meeting platforms, streaming services, and security camera systems.
Assist staff with using video conferencing systems and other A/V equipment.
Maintain configuration management databases for A/V and security systems.
Participate in the design and implementation of A/V systems (Level I & II).
Attend public meetings to ensure A/V systems are functioning properly (all levels).
Provide training to staff on A/V and security systems (all levels).
Collaborate with vendors and other IT team members (all levels).

Additional Duties (Level II & III)

Manage A/V and video security system upgrade projects (Level II).
Recommend and implement new A/V and security technologies (Level II).
Design and implement complete A/V, VoIP, and security systems (Level III).
Manage A/V, VoIP, and security system projects (Level III).
Analyze existing systems and recommend upgrades or replacements (Level III).
Draft A/V and security system specifications for RFPs (Level III).
Stay up-to-date on advancements in A/V and security system technologies (Level III).

Qualifications

Level I:

o Associate degree in A/V Systems, Computer Networking, or IT (or equivalent experience).
o Strong understanding of A/V equipment, troubleshooting skills, and customer service focus.
o Experience working on IT infrastructure is a plus.

Level II:

o Bachelor's degree in IT, A/V Systems, or related field (or equivalent experience).
o Minimum 4 years of experience with A/V systems, phone systems, and security systems.
o Project management experience and excellent communication skills are essential.

Level III:

o Bachelor's degree in IT, A/V Systems, or related field (or equivalent experience).
o Minimum 6 years of experience with A/V system design, implementation, and security systems.
o In-depth knowledge of A/V, VoIP, and security system technologies.
o Proven project management skills and strong analytical abilities.

Location : INFORMATION TECHNOLOGY

Group : NON-EXEMPT

Posting Start : 06/16/2026

Posting End : 12/31/9999

HOURLY RATE RANGE: $29.22-$30.70

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audio/visual & video security systems support jobs in hickory nc

AUDIO/VISUAL & VIDEO SECURITY SYSTEMS SUPPORT

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