Top 33 Bilingual call center representative Jobs in Hidalgo, Tx

Customer Care Advisor
NCD —McAllen, TX
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Typing
- Paid training
- Disability insurance
Quick Apply
Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission
Extra Space Management, Inc —McAllen, TX
- From $17 an hour
- Full-time
- Remote
- Spanish
- Pass drug screening
- English
- Health insurance
- Dental insurance
Quick Apply
6d
Bilingual Customer Support Agent
AnswerOne —McAllen, TX
- $16.00 - $18.50 an hour
- Weekends as needed
- Spanish
- English
- Windows
- Health insurance
- Dental insurance
Quick Apply
7d
Contact Center Rep
Systems Integration, Inc. —Pharr, TX
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Call Center Representative - PT - Days - Ophtha Montes Gelman
DHR Health —Edinburg, TX
- Part-time
- Spanish
- Basic math
- English
2d
Call Center Representative, Call Center
DHR Health —Edinburg, TX
- Part-time
- Spanish
- Basic math
- English
12d
Patient Support Agent
Thurmond Eye Associates —McAllen, TX
- Spanish
- English
- High school diploma or GED
Customer Care Center Agent
Vantage Bank Texas —McAllen, TX
- Full-time
- Spanish
- Research
- High school diploma or GED
12d
Customer Service Representative I (PT)
LONE STAR NATIONAL BANK —Pharr, TX
- Part-time
- Spanish
- Word processing
- Computer literacy
Customer Service Representative
Ubiquity —Mission, TX
- $16.25 an hour
- Weekends as needed
- Google Workspace
- Research
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
6d
CSR - Lifeline Agent
ContactPoint 360 —Pharr, TX
- Full-time
- Spanish
- Computer literacy
- 1 year
- Opportunities for advancement
Customer Experience Representative
AssuranceAmerica —McAllen, TX
- Full-time
- Spanish
- English
- Mid-level
Customer Care Trainer - McAllen, TX
Texas Regional Bank —McAllen, TX
- Monday to Friday
- Spanish
- 5 years
- English
Customer Service Sales Representative P&C
UniVista Insurance —Palmhurst, TX
- $16 - $17 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
Insurance Sales Support Representative
Brenda Gomez Resources Llc —McAllen, TX
- $30,000 - $45,000 a year
- Full-time
- Spanish
- English
- Communication skills
- Opportunities for advancement
Quick Apply
Outbound Call Representative / Appointment Setter
Erick Diaz Agency-Allstate Insurance Co. —Donna, TX
- From $9 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Paid time off
Quick Apply
8d
Telemarketer - State Farm Agent Team Member
Christina Lopez - State Farm Agent —McAllen, TX
- $8 - $10 an hour
- Full-time
- Spanish
- High school diploma or GED
- Computer skills
- Paid time off
- Opportunities for advancement
Quick Apply
Remote First Shift Contact Center Representative – Full Time & Part Time
The Christian Broadcasting Network —United States
- $15 an hour
- Part-time
- Spanish
- Computer literacy
- Writing skills
- Health insurance
- 401(k)
Captive | Insurance Agent | Full-Time
Vemax Insurance Agency —United States
- $45,000 - $110,000 a year
- Full-time
- Remote
- Spanish
- English
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply

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Based on your search for bilingual call center representative jobs.

Customer Care Advisor
NCD —McAllen, TX
Reviews member products and answers questions regarding products, current policies, adds/changes, resolving disputes, and processing transactions.
$17.50 - $18.50 an hour
Quick Apply
Call Center Agent
AnswerOne —McAllen, TX
Handle incoming calls with a warm, helpful attitude. We handle inbound calls only; no sales or outbound calling required. Strong English spelling and grammar.
$16.00 - $18.50 an hour
Quick Apply
7d

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Customer Care Advisor

NCD -
McAllen, TX

Quick Apply

Job Details

Full-time
$17.50 - $18.50 an hour

Benefits

Paid training
Disability insurance
Dental insurance
Work from home
Vision insurance
401(k) matching

Qualifications

Customer records maintenance
Personal service client interaction documentation
Spanish
Insurance products customer support
Customer relationship building
Email customer support
Microsoft Outlook
Phone communication
Health insurance customer support
Insurance issue resolution
Managing clients in a customer support role
Client retention
Microsoft Teams
Customer issue escalation
Typing
CRM system proficiency
Billing issue inquiries
Patient education
2 years
Customer interaction during outreach
Communication skills
Entry level
Client interaction via phone calls

Full Job Description

Life is too short to work with jerks.

Join our team at NCD, a top-tier insurance provider, consisting of a unique and eclectic group of winners, nerds, and gamers who balance a fun, kind, and thoughtful approach to life with an unwavering commitment to unparalleled member satisfaction. Our ecosystem is rooted in our five core values: Relentless Positivity, Growth Obsessed, Get it Done, Helpful Spirit, and Solution Driven.

We are not just coworkers, but a community, working tirelessly towards 'Spreading the Smile' to our members, agents, and each other. NCD is at the forefront of dental and vision insurance, in partnership with our carrier partners MetLife, VSP, and Zurich. Our continuous growth is a testament to our commitment to delivering outstanding agent and customer satisfaction.

If you are ready to win each day, are eager to grow, and aspire to contribute to an organization that is setting the pace in the industry, then we are looking for you. Together, let’s drive change and take NCD to new heights. Join us and become a vital part of our success story as we continue to transform lives and 'Spread the Smile.

Summary:

Do you enjoy connecting with people and consider yourself a great listener? If so, then NCD has a perfect role for you. NCD has an opportunity for a remote Customer Care Advisor to join our team. Your role is simple: provide the highest level of phone service and support to our customers in a timely manner.

This position is 100% work from home. All remote employees must maintain a workspace that allows professional conversations free from distractions and/or background noise. This position requires 2-4 weeks of paid remote training. Equipment will be provided.

Essential Duties and Responsibilities:

Handles both inbound and outbound communication with members and/or providers.
Communicates with clients across multiple channels, including phone, email, and chat.
Reviews member products and answers questions regarding products, current policies, adds/changes, resolving disputes, and processing transactions.
Refers new product enrollment or changes to existing enrollment to a licensed agent.
Addresses billing or service complaints and inquiries; forwards escalated issues to correct department for investigation.
Documents all member interactions and comments in CRM software; maintains accurate notes describing every client contact.
Continually maintains working knowledge of all company products and services.
Educates members about managing their health and well-being so they can select the best benefit plan options and maximize the value of their health plan benefits.
Builds trust with members across the healthcare life cycle and improves member retention.
Meets performance goals and established KPIs in the areas of call quality, conversation effectiveness, member satisfaction, call volume and average handle times, attendance and schedule adherence.
Attends and participates in team meetings, skill builders, training exercises.

Qualifications:

2+ years of customer service or call center experience
College degree preferred, but not required
Excellent verbal and written communication skills
Proficient computer skills including MS Word, Excel, Outlook, Teams
Ability to multitask by listening, typing, speaking, and navigating multiple interfaces simultaneously
Bilingual is a plus (Spanish bilingual employees receive an additional pay differential)

NCD Benefits:

Company-paid health, dental, life, and disability insurance
401(k) with employer match
Opportunity for professional development
Work from home allowance and support
Positive work environment

Compensation: $17.50–$18.50 per hour, based on experience and qualifications.

Check us out on Glassdoor!

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Refine Your Search

bilingual call center representative jobs in hidalgo, tx

Customer Care Advisor

Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission

Bilingual Customer Support Agent

Contact Center Rep

Call Center Representative - PT - Days - Ophtha Montes Gelman

Call Center Representative, Call Center

Patient Support Agent

Customer Care Center Agent

Customer Service Representative I (PT)

Customer Service Representative

CSR - Lifeline Agent

Customer Experience Representative

Customer Care Trainer - McAllen, TX

Customer Service Sales Representative P&C

Insurance Sales Support Representative

Outbound Call Representative / Appointment Setter

Telemarketer - State Farm Agent Team Member

Remote First Shift Contact Center Representative – Full Time & Part Time

Captive | Insurance Agent | Full-Time

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