Top 17 Customer support & client services managers Jobs in High Point, Nc

Program Enrollment Leader
GT Independence —High Point, NC
- $60,000 a year
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid time off
Quick Apply
Customer Relations Manager (Aircraft Maintenance) 1st Shift - Greensboro
Textron Aviation —Greensboro, NC
- Full-time
- Mid-level
- Bachelor's degree
- Mentoring
- Adoption assistance
- 401(k) matching
6d
Customer Service Supervisor
FURNITURELAND SOUTH INC —Jamestown, NC
- Microsoft Excel
- Marketing
- Mid-level
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Director, Technical Support Services
Volvo Group —Greensboro, NC
- $159,900 - $197,500 a year
- Engineering
- Senior level
- Business
- Health insurance
- Dental insurance
2d
Workforce Planning Manager
Strickland Brothers 10 Minute Oil Change —Winston-Salem, NC
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
7d
Member Service Coordinator- Spears
YMCA of Greensboro —Greensboro, NC
- $18 an hour
- Full-time
- Basic math
- Mid-level
- Ability to lift 50 pounds
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Customer Experience Manager
Renfro Brands —Winston-Salem, NC
- Full-time
- Management
- Marketing
- Mid-level
Quick Apply
Customer Service Manager - Aerospace and Defense Manufacturing
Machine Specialties, Inc. —Whitsett, NC
- Full-time
- Marketing
- Data analysis skills
- Mid-level
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Service Manager
Vestis —Greensboro, NC
- Online Application
- Computer literacy
- Maintenance
- Mid-level
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Customer Service Center (CSC) Operations Manager - Tolling Operations
WSP —Winston-Salem, NC
- 5 years
- Bachelor's degree
- US work authorization
- Disability insurance
- Health insurance
Customer Relationship Management (CRM) Director
Hayward Water, LLC —Clemmons, NC
- Full-time
- Computer Science
- 5 years
- Research
Quick Apply
5d
Customer Service Supervisor - Flow Control
Hayward Industrial Products, Inc —Clemmons, NC
- Full-time
- Management
- 5 years
- Office
Quick Apply
5d
Team Lead, Market Operations - Greensboro, NC
Carvana —Greensboro, NC
- Weekends as needed
- Background check
- Ability to walk for extended periods
- English
- Wellness program
- Health insurance

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Document Services Center Supervisor
Vorys, Sater, Seymour and Pease LLP. —Columbus, OH
This position will develop the departmental plan for DSC, which includes procedures, goals, and implementation of guidelines for improved productivity,…
$70,000 - $82,000 a year
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Director, Customer Relations
4 Over llc —Columbus, OH
This leader will be responsible for leading and scaling a high-performing customer service team while driving initiatives that enhance the overall customer…
$140,000 - $170,000 a year
13d

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Program Enrollment Leader

GT Independence -
High Point, NC

Quick Apply

Job Details

$60,000 a year

Benefits

Paid time off

Qualifications

Spreadsheets
High school diploma or GED
Managing projects

Full Job Description

Make a Meaningful Impact Every Day

At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.

Our Mission

To help people live a life of their choosing, regardless of age or ability.

GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National “Best and Brightest Companies to Work For.” We are also proudly certified as a Great Place to Work® for 2025/2026—a distinction reserved for top employers committed to outstanding employee experiences.

The Enrollment Leader position is responsible for providing quality and efficient enrollment services to customers through the daily management of a team of employees to include motivating, recognizing, and rewarding, coaching, counseling, training, and problem solving.

RESPONSIBILITIES AND DUTIES

To lead a team of Enrollment Specialists and together, ensure the highest quality service is provided with the enrollment process to those self-directing their services and the referring entities.
Receive referrals for new individuals and their employees, determine their level of interest in the different enrollment type offerings and schedule meetings based on the choice of the individual.
Provide constant and accurate communication to referrers and those being enrolled on the status of the enrollments and where everyone is in the process.
Troubleshoot issues and field questions from their staff, and all external customers to ensure the enrollment process is smooth and adaptive.
Ensure that Enrollment Specialists are training new participants and their employees on using the GT Caregiver App and other GT Tools, roles and responsibilities, and program specific items.
Provides daily direction and communication to employees so that calls are answered in a timely, efficient, and knowledgeable manner
Provides continual evaluation of processes and procedures; responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers
Managing employees, ensuring work is handled efficiently and effectively
Provides performance feedback and coaching on a regular basis to each team member
Ensures employees have appropriate training and other resources to perform their jobs
Create and maintain a high-quality work environment
Assists the manager with the development, analyses and implementation of staffing, training, scheduling, and reward/recognition programs
Works as a member/leader of special or ongoing projects that are important to area/process improvement
Uses appropriate judgment in upward communication regarding department or employee concerns
Assist with documentation, and training of DocuSign program
Assist in developing and preparing operational plans and reports on project status
Promote adherence to and upholds the company’s mission and values
Other duties as assigned

EDUCATION

High School Diploma or GED required
Associate degree preferred but not required

EXPERIENCE AND QUALIFICATIONS

At least 2 years of related experience
Excellent written and oral communication skills
Extensive experience in working on complex projects with critical thinking and problem solving
Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing
Demonstrate the ability to balance work pressure with time management skills
Demonstrate ability to build positive relationships and communicate with people of diverse backgrounds and abilities
Experience in working, initiating, and maintaining a highly effective team
Competent in the use of Microsoft programs and the Internet
Competent use of Excel

As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.

Our operations team is driven by trust, autonomy, and—yes—fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.

We value excellence, but we won’t micromanage to achieve it. If you are self‑motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.

Grow your career with us. Grow your impact with us.

_____________________________________________

What Culture & Belonging Means at GT: Bring Your Authentic Self To Work

GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.

Education

Required

High School or better

Preferred

Associates or better in General Business

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Pay: $60,000.00 per year

Quick Apply

Refine Your Search

customer support & client services managers jobs in high point, nc

Program Enrollment Leader

Customer Relations Manager (Aircraft Maintenance) 1st Shift - Greensboro

Customer Service Supervisor

Director, Technical Support Services

Workforce Planning Manager

Member Service Coordinator- Spears

Customer Experience Manager

Customer Service Manager - Aerospace and Defense Manufacturing

Service Manager

Customer Service Center (CSC) Operations Manager - Tolling Operations

Customer Relationship Management (CRM) Director

Customer Service Supervisor - Flow Control

Team Lead, Market Operations - Greensboro, NC

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