Top 126 Patient access occupations Jobs in High Point, Nc

Patient Service Representative I, High Point & Greensboro
Advocate Aurora Health —High Point, NC
- $20.80 - $31.20 an hour
- Full-time
- Microsoft Word
- Anatomy knowledge
- Microsoft Excel
1d
Patient Service Representative I, High Point & Greensboro
Atrium Health —High Point, NC
- $20.80 - $31.20 an hour
- Full-time
- Microsoft Word
- Anatomy knowledge
- Microsoft Excel
- Paid parental leave
- Disability insurance
16h
Patient Access ED Registration Specialist
Cone Health —High Point, NC
- Full-time
- High school diploma or GED
- ER
- Entry level
14d
D. Medical Front Office Representative
Bethany Medical Center —High Point, NC
- Full-time
- Organizational skills
- Computer skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Patient Support Specialist
EMERGEORTHO, P.A. —Greensboro, NC
- Urgently hiring
- High school diploma or GED
- Communication skills
- Entry level
- Health savings account
- Paid holidays
Quick Apply
Patient Coordinator (Radiology)
Atrium Health Wake Forest Baptist Outpatient Imaging - Winston Salem, Kernersville and Greensboro, NC —Greensboro, NC
- 12 hour shift
- Inventory management
- High school diploma or GED
- Clinic
- Health savings account
- Paid holidays
Quick Apply
Patient Access Specialist
Novant Health —Thomasville, NC
- Part-time
- Hospital
- High school diploma or GED
- Driving
2d
Patient Connections Specialist- One Health Admin istration Corporate Call Center
Atrium Health —Rural Hall, NC
- $20.80 - $31.20 an hour
- Full-time
- Remote
- Medical office experience
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Disability insurance
16h
Patient Access Specialist
Cone Health —Greensboro, NC
- PRN
- Administrative experience
- High school diploma or GED
- 1 year
Patient Services Representative
Triad Adult and Pediatric Medicine, Inc —Greensboro, NC
- Full-time
- High school
- Word processing
- English
Quick Apply
5d
Healthcare Customer Service Representative – Remote in North Carolina
TTEC —Greensboro, NC
- $16 an hour
- Remote
- Computer literacy
- HIPAA
- Research
- Wellness program
- Tuition reimbursement
7d
Patient Services Coordinator
Novant Health —Thomasville, NC
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
1d
Medical Receptionist
Center for Vein Restoration —Greensboro, NC
- $19.00 - $20.60 an hour
- Full-time
- HIPAA
- Administrative experience
- Travel
- Paid holidays
- Health insurance
Quick Apply
1d
Front Desk Receptionist
The Joint Chiropractic —Greensboro, NC
- $15 - $18 an hour
- Weekends as needed
- Administrative experience
- Clinic
- Communication skills
- Employee discount
Quick Apply
8d
Patient Service Representative- Dental
Triad Adult and Pediatric Medicine, Inc —High Point, NC
- Full-time
- Dental office
- High school
- Word processing
Quick Apply
6d
Scheduler
Cone Health —Greensboro, NC
- High school diploma or GED
- Analysis skills
- Continuous improvement
Patient Access Advocate - Part Time
Cone Health —Greensboro, NC
- PRN
- High school diploma or GED
- Clinic
- Typing
5h
Front Desk Patient Advocate
Compleat Kidz —Winston-Salem, NC
- $18 an hour
- Background check
- Clinic
- Children
- Paid holidays
- Health insurance
Quick Apply
Patient Access Advocate II - Part Time
Cone Health —Kernersville, NC
- Part-time
- High school diploma or GED
- Typing
- 1 year
Patient Scheduling Coordinator, Ophthalmology
Atrium Health —Winston-Salem, NC
- $20.80 - $31.20 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Disability insurance

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Patient Service Representative I, High Point & Greensboro

Advocate Aurora Health -
High Point, NC

Apply Now

Job Details

Full-time
$20.80 - $31.20 an hour
1 day ago

Qualifications

High school diploma or GED

Full Job Description

Job Description

Patient Service Representative I

Locations: High Point & Greensboro Clinics

JOB SUMMARY: The Patient Services Representative (PSR) is responsible for completing patient registration duties including but not limited to collecting and validating accurate patient demographic and insurance information, obtaining pre-certification or authorization as required, and entering all necessary information into Atrium Health Wake Forest Baptist (AHWFB) ADT system. The PSR is responsible for informing the patient of their estimated liability, collecting patient liabilities, identifying patients in need of financial assistance and referring patients to financial counseling as necessary. This position requires multi-tasking and effective problem-solving skills. It is expected that the PSR will foster positive relationships with all patients in an effort to provide quality service.

EDUCATION/EXPERIENCE: High school diploma or GED required. Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A

ESSENTIAL FUNCTIONS:

1. Greets patients arriving for their appointments. Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner.

2. Ensures all patient demographic and insurance information is complete and accurate

3. Completes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information if changes or additions have occurred

4. Verifies insurance benefits. Obtains, calculates and collects the patient's out of pocket financial liability. Requests and collects past due and present balances or estimates due

5. Follows the Financial Clearance policy for non-urgent patient services if financial clearance has not been completed or authorization has not been obtained, when appropriate

6. Identifies patients in need of financial assistance and refers patients to Financial Counselor

7. Performs visit closure, including but not limited to checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility (when applicable) and providing patient with appropriate documents.

8. Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans.

9. Proactively communicates issues involving customer service and process improvement opportunities to management

10. Meets productivity requirements to ensure excellent service is provided to customers

11. Meets or exceeds performance expectations of 98% accuracy rate and established department productivity measurements.

12. Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information

SKILLS & QUALIFICATIONS:

Ability to identify and understand issues and problems.
Examines data and draws logical conclusions based on information available
Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations and comply with updates on insurance pre-certification requirements Mathematical aptitude, effective oral and written communication skills and critical thinking skills
Understanding of basic human anatomy, medical terminology and procedures for application in the patient referral, pre-certification and authorization processes.
Ability to speak effectively to customers or employees of the organization; presents a pleasant, professional demeanor and image during telephone conversation
Ability to handle sensitive and confidential information according to internal policies
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Experience with Microsoft Outlook, Word and Excel and ADT software
Ability to write routine correspondence, calculate figures and amounts such as discounts and percentages
Must be able to work with minimal supervision, to problem solve in a high profile and high stress area and interact positively with all internal and external customers while possessing the ability to determine priority of work

WORK ENVIRONMENT:

Exposed to a normal office environment.
Must be able to sit the majority of the workday.
Occasionally lifts up to 10 lbs.
Operates all equipment necessary to perform the job

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Refine Your Search

patient access occupations jobs in high point, nc

Patient Service Representative I, High Point & Greensboro

Patient Service Representative I, High Point & Greensboro

Patient Access ED Registration Specialist

D. Medical Front Office Representative

Patient Support Specialist

Patient Coordinator (Radiology)

Patient Access Specialist

Patient Connections Specialist- One Health Admin istration Corporate Call Center

Patient Access Specialist

Patient Services Representative

Healthcare Customer Service Representative – Remote in North Carolina

Patient Services Coordinator

Medical Receptionist

Front Desk Receptionist

Patient Service Representative- Dental

Scheduler

Patient Access Advocate - Part Time

Front Desk Patient Advocate

Patient Access Advocate II - Part Time

Patient Scheduling Coordinator, Ophthalmology

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