Top 2 Hotel manager Jobs in Highlands Nc

Assistant Manager, Food & Beverage, Madisons
Old Edwards Inn and Spa —Highlands, NC
- Weekends as needed
- Bar
- Sales
- English
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Assistant Manager, Food & Beverage, Madisons

Old Edwards Inn and Spa -
Highlands, NC

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Client inquiry handling
Hotel and accommodations guest complaints handling
Guest rapport building
Customer complaint resolution

Full Job Description

Company Description

What are we working to accomplish?

We are the premier lifestyle and hospitality provider delivering personalized experiences in the inspiring setting of the Blue Ridge Mountains. Through our commitment to excellence, value, and genuine service, we create memories for generations to come.

What We Do?

We improve people’s lives by creating an environment of genuine care and comfort where people can relax, rejuvenate, and reconnect. Whether you live, work, or play here, You Are Family.

Job Description

The Assistant Food & Beverage Manager oversees all aspects of the F&B operations and all its services. This is including set-up of each meal period, service of outlets, creation of concepts and innovating the department while focusing on detail, quality and customer service. The Assistant Food & Beverage Manager is also responsible for all aspects of supervision of restaurant staff. The Assistant Food & Beverage Manager will report to the Food and Beverage Manager.

Responsibilities

Achievement of budgeted food sales, beverage sales and labor costs
Overseeing annual/quarterly inventory projects and ensuring your budget requests are
submitted on time
Completion/Supervision of Payroll & Tips in an accurate and timely fashion
Schedule staff as necessary to ensure adequate and consistent levels of service
Inspects table, place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, and attractive
Maintaining the Hotel Bar control policies, in accordance with State laws
Following of proper purchasing and requisitioning procedures
Maintain records for equipment inventory’s, monthly stock inventory, labor cost, food cost etc.
Development and maintenance of all department control procedures
Development and maintenance of department training manual
Liaise on an on-going basis with your Restaurant manager to ensure all client needs and requirements will be me
Ensure you are on the floor touching tables during services
Provide quick service for last minute changes
Co-ordinate the general housekeeping of the restaurant, public areas, kitchen, storage areas, entrances, etc.
Manage staff training and development

Qualifications

A degree in hospitality or business management is desired
Previous supervisory experience is desired
Knowledge of food and beverage operations and preparation is desired
Excellent communication and guest relation skills in English
The ability to work well with a large group of people in a team environment
Must be able to work well in stressful, high-pressure situations including the ability to
handle guest complaints and disputes and resolve them to satisfactory results
Must maintain composure and objectivity under pressure
Must be effective at listening to, understanding and clarifying concerns and issues raised
by team members and guests
Must have the ability to work a flexible schedule including nights, days, weekends and holidays

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

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hotel manager jobs in highlands nc

Assistant Manager, Food & Beverage, Madisons

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