Top 2428 Member services representative Jobs in Highwood Il

Client Service Aid
PADS Lake County —Waukegan, IL
- $20 an hour
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Mileage reimbursement
Quick Apply
Material Handler 2
ZF Services, LLC —Vernon Hills, IL
- $19.50 - $21.50 an hour
- 8 hour shift
- Background check
- Heavy lifting
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Social Worker
CJE SeniorLife —Deerfield, IL
- $70,000 a year
- Full-time
- Master of Social Work
- Customer service
- Licensed Clinical Social Worker
- Disability insurance
- Health insurance
Quick Apply
Client Services Representative
RTC —Rolling Meadows, IL
- Full-time
- Hybrid work
- Microsoft Word
- 18 years or older
- Microsoft Excel
- Commuter assistance
- Paid parental leave
Customer Service Representative
All Creatures Animal Hospital —Lake Zurich, IL
- $17 - $20 an hour
- Weekends as needed
- 18 years or older
- Surgery
- Sales
- Health insurance
- Dental insurance
Quick Apply
4d
Patient Access Representative II
Endeavor Health —Highland Park, IL
- $19.89 - $28.84 an hour
- Part-time
- Acute care
- Customer service
- High school diploma or GED
- Free parking
- Wellness program
11d
Patient Access Representative II - Per Diem
Endeavor Health —Highland Park, IL
- $19.89 - $28.84 an hour
- Part-time
- Acute care
- Hospital
- Customer service
- Free parking
- Wellness program
Member Service Representative (Full-Time) - USN Recruit Command
Navy Federal Credit Union —Great Lakes, IL
- $22.26 - $25.87 an hour
- Online Application
- Research
- Office
- Communication skills
- Referral program
4d
Patient Service Representative (PSR)- Pain Management Clinic
Advocate Aurora Health —Libertyville, IL
- $19.80 - $29.70 an hour
- Part-time
- High school diploma or GED
- 1 year
- Outpatient
Patient Service Representative-Multi Specialty Full Time Days
Northwestern Memorial Healthcare —Lake Forest, IL
- $18.64 - $26.10 an hour
- Full-time
- Bilingual
- Background check
- Hospital
- Tuition reimbursement
- 401(k) matching
Quick Apply
1d
HR Services Representative, Preboarding
Endeavor Health —Skokie, IL
- $22.14 - $33.21 an hour
- Full-time
- Background check
- Mid-level
- Administrative experience
- Free parking
- Wellness program
Member Care Representative - Inbound Call Center
Alliant Credit Union —Chicago, IL
- $22 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
Patient Service Representative-Urology Full Time Days
Northwestern Memorial Healthcare —Lake Forest, IL
- $18.64 - $26.10 an hour
- Full-time
- Bilingual
- Background check
- Hospital
- Tuition reimbursement
- 401(k) matching
Quick Apply
1d
Customer Experience Representative - Lake Forest
W.W. Grainger —Lake Forest, IL
- From $19.25 an hour
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid training
- Paid parental leave
Contact (Call) Center Representative
Consumers Credit Union, Illinois —Lake Forest, IL
- $16.67 - $25.01 an hour
- Full-time
- Hybrid work
- Hospitality
- Spanish
- Computer literacy
- Disability insurance
- Dental insurance
14d
Guest Services Representative - Sheraton Hotel, Northbrook, IL
Hotel Equities —Northbrook, IL
- $18 - $20 an hour
- Weekends as needed
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Patient Services Representative (PSR) - Per Diem - Clinic
Advocate Aurora Health —Park Ridge, IL
- $19.80 - $29.70 an hour
- Part-time
- High school diploma or GED
- Clinic
- 1 year
4d
Branch Services Representative II
Abbott Laboratories Employees Credit Union —Gurnee, IL
- $18.32 - $30.54 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
Quick Apply
Call Center MSR
Abbott Laboratories Employees Credit Union —Gurnee, IL
- $18.32 - $30.54 an hour
- Full-time
- Research
- High school diploma or GED
- Business Administration
Quick Apply
Patient Care Technician, Medical Telemetry, Days
Endeavor Health —Highland Park, IL
- $18.84 - $27.32 an hour
- Full-time
- Acute care
- Computer literacy
- BLS Certification
- Free parking
- Wellness program
1d

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Client Service Aid

PADS Lake County -
Waukegan, IL

Quick Apply

Job Details

Full-time
$20 an hour

Benefits

Paid training
Mileage reimbursement
Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Paid sick time

Qualifications

Crisis intervention
Maintaining patient confidentiality
High school diploma or GED
Driver's License
Organizational skills
Technical Proficiency
Time management

Full Job Description

The Client Service Aide (CSA) at PADS Lake County is a professional foundation role designed for individuals seeking to establish a high-impact career in social work, human services, sociology, or non-profit leadership. As a key member of our frontline team, the CSA provides direct client care and plays a critical role in maintaining safe, supportive, and trauma-informed program environments. This position offers an immersive, hands-on opportunity to gain the essential field experience required for entry into advanced practitioner roles or graduate-level studies.

Reporting to the Operations Manager, the CSA supports daily facility operations through a lens of Trauma-Informed Care and Harm Reduction. This role is ideal for those looking to master the complexities of milieu management, crisis de-escalation, and professional client advocacy within a social service framework. Through professional and respectful engagement, you will help bridge the gap between crisis and housing stability, ensuring that PADS Lake County facilities remain safe, equitable, and client-centered.

This primarily operational role provides a unique opportunity to develop a robust professional skill set in Crisis Intervention, logistical coordination, and resource management. CSAs gain direct experience utilizing the Homeless Management Information System (HMIS) and implementing Housing First principles in real-world scenarios. For candidates pursuing a long-term career in the social service sector, this position provides the high-intensity field immersion and professional boundaries training necessary to excel in complex, community-based environments.

ESSENTIAL FUNCTIONS

Provide staff and client support within designated agency programs.
Deliver care that is safe, timely, effective, equitable, and client-centered.
Foster an environment of respectful customer service for clients, donors, volunteers, and partner agencies.
Demonstrate understanding and implementation of Housing First, Harm Reduction, and Trauma-Informed Care principles.
Maintain effective communication with staff members and supervisors.

DUTIES & RESPONSIBILITIES

Client Services

Communicate client needs to program staff and management in a timely and professional manner.
Provide transportation for clients as needed using agency or personal vehicles in accordance with policy.
Monitor client behavior and manage conflicts using crisis management and harm reduction techniques.
Provide feedback and apply consequences as necessary, escalating issues appropriately.
Serve as the on-site staff representative when working at hotel or off-site shelter locations.
Maintain a clean, safe, and organized environment.
Distribute food, personal protective equipment, laundry supplies, cleaning supplies, and other necessary items to clients.
Monitor clients in reception areas, family rooms, day rooms, case management waiting areas, and outdoor spaces.
Monitor overnight sites and hotels as assigned and de-escalate conflicts as needed.
Respond promptly and professionally to disruptive behavior or emergency situations.

General Responsibilities

Generate daily reports and submit follow-up documentation related to client issues.
Complete accurate and timely data entry in HMIS/Service Point and other required systems.
Perform general maintenance, sanitation, cleaning, and organization of PADS facilities.
Monitor client and staff compliance with safety protocols, including infection control practices.
Ensure professionalism, confidentiality, and appropriate boundaries at all times.
Communicate and enforce agency expectations clearly, consistently, and calmly.
Acquire and utilize knowledge of HMIS/Service Point, Microsoft Outlook, and standard word processing software.
Participate in staff meetings, in-service trainings, and seminars.
Ensure adherence to professional standards outlined by relevant governmental bodies and organizations, including but not limited to HIPAA and confidentiality regulations.
Comply with all PADS Lake County policies as outlined in the personnel handbook.
Perform other duties as assigned to support programs and clients.
Work effectively in a demanding environment and manage multiple tasks simultaneously as needed.

REQUIREMENTS / QUALIFICATIONS

Education & Experience

Minimum High School Diploma or GED required.
One (1) or more years of experience in a related human services field preferred.
Experience working with individuals experiencing homelessness strongly preferred.
Advanced education may be substituted for experience.

Skills & Competencies

Excellent communication and interpersonal skills.
Strong time management and organizational abilities.
Critical thinking and problem-solving skills.
Ability to work independently and as part of a team.
Detail-oriented with strong follow-through.
Demonstrated professionalism and ability to maintain confidentiality and boundaries.
Self-starter with the ability to manage multiple tasks concurrently.
Proficiency with technology, including Microsoft Office Suite.

Additional Requirements

Valid Illinois driver’s license with a clean driving record.
Ability to pass applicable background checks.
Ability to commute to Waukegan, IL and assigned Lake County locations.

HOURS & WORKING CONDITIONS

Scheduling flexibility required, including evenings, weekends, overnights, and holidays.
Work is performed in shelter, hotel, and community-based environments.
Regular interaction with individuals experiencing crisis, mental health challenges, or substance use issues.
Physically active role requiring standing, walking, and facility oversight.

BENEFITS

401(k)
Health insurance
Health Savings Account (HSA)
Dental insurance
Vision insurance
Life insurance
Employee Assistance Program (EAP)
Paid time off
Flexible scheduling (role dependent)

EQUAL OPPORTUNITY EMPLOYMENT

PADS Lake County is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business need.

Pay: $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Mileage reimbursement
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Vision insurance

Application Question(s):

Does the listed salary meet your requirements?
How does this role at PADS Lake County align with your current career trajectory or academic background in human services, social work, or a related field?

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Ability to Commute:

Waukegan, IL 60085 (Required)

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in highwood il

Client Service Aid

Material Handler 2

Social Worker

Client Services Representative

Customer Service Representative

Patient Access Representative II

Patient Access Representative II - Per Diem

Member Service Representative (Full-Time) - USN Recruit Command

Patient Service Representative (PSR)- Pain Management Clinic

Patient Service Representative-Multi Specialty Full Time Days

HR Services Representative, Preboarding

Member Care Representative - Inbound Call Center

Patient Service Representative-Urology Full Time Days

Customer Experience Representative - Lake Forest

Contact (Call) Center Representative

Guest Services Representative - Sheraton Hotel, Northbrook, IL

Patient Services Representative (PSR) - Per Diem - Clinic

Branch Services Representative II

Call Center MSR

Patient Care Technician, Medical Telemetry, Days

I want to receive the latest job alert for member services representative in highwood il

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