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Emergency Response Specialist

Witt O'Brien's -
Ogden, UT

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Computer literacy
English
High school diploma or GED
Transcription
Collaborative technology platforms
Microsoft Teams
SharePoint
Typing
Productivity software
Video conferencing systems operation

Full Job Description

Are you looking for an opportunity to truly make a difference? Do you want to join a collaborative, mission-driven team that protects the planet, strengthens communities, and supports businesses when they need it most? Are you seeking a place where your work contributes directly to an organization known for excellence in environmental services, crisis management, and emergency response? If your answer is “yes,” then you belong at Ambipar.

Emergency Response Specialist

Position Summary

Our office needs a reliable and talented DOT Emergency Response Specialist. Your work as a Specialist will make a real difference as you provide assistance to various Domestic and International clients during emergency situations.

The DOT Emergency Response Specialist provides hazardous material information to clients, first responders, government agencies, and the general public. We obtain critical information about incidents and provide emergency notifications to our clients to address hazardous material leaks, spills, and chemical exposures. We educate ourselves on federal regulations to help guide our clients through state & federal spill reporting to ensure compliance. We play a vital role in ensuring the safety of our clients and their facilities, but most importantly, the public and our environment.

The ideal candidate will have demonstrated experience supporting activities related to emergency response and/or incident management. This position requires professional demeanor and strong verbal and written communication skills. We are looking for a self-motivated, responsible, and confident individual with a commitment to integrity and the ability to prioritize multiple projects, meet deadlines, and work collaboratively with minimal supervision.

Position Details

Reports to: DOT Compliance Manager
Location: Hybrid - Ogden, Utah
Position Type: Regular, Full-Time
FLSA Classification: Non-Exempt
Pay: Hourly
Compensation: Commensurate with Experience
Travel: Less than 10%
Work Schedule - Nightshift

Essential Functions

Promptly answer emergency calls about DOT incidents, rail-car incidents, chemical leaks/spills/exposures, and facility issues, and provide general company information to callers.
Promptly answer calls on behalf of the Alaska Department of Environmental Conservation and compile a detailed report of chemical spills and public health concerns.
Reach after-hours Emergency Contacts via phone/email/text to convey critical information.
Dispense emergency hazmat / SDS information to clients, emergency personnel, and the general public during high-stress situations such as spills, leaks, and exposures.
Maintain composure and manage incidents in a confident, concise manner that represents the organization's standard of service.
Compose comprehensive reports in our database in an accurate but timely fashion.
Operate with minimal supervision to triage incidents using open-source and company resources and good judgment.
Upload and organize Safety Data Sheets to our database from email correspondence.
Fulfill Safety Data Sheet requests by performing database searches to locate accurate documents and reply via email.
Assist with large-scale client projects such as researching products to ensure chemical/shipping classification is accurate.
Provide Hazmat shipping regulatory compliance knowledge to clients

Generate shipping documents and provide regulatory compliance knowledge for third party carriers contracted by clients for shipping needs 24/7
Maintain DOT/Hazmat training certifications and SDS authoring certifications to meet constantly changing industry standards and to develop potential new lines of business
Review and help update hazmat training materials provided to clients to meet industry standards of competency
Complete incident reports and documentation, duty logs, and shift hand-off briefings

Minimum Job Requirements

High School Diploma or equivalent
Intermediate level skill with Microsoft Office products specifically Microsoft Teams and SharePoint
Intermediate level computer literacy supporting a variety of software platforms
Must be capable of typing 30+ WPM
Punctual and dependable with the ability and willingness to work evenings, weekends, holidays, and on-demand (during emergencies)
Adaptable and patient with the ability to remain calm and professional during times of heightened activity, uncertainty, ambiguity, rapid change, and fixed deadlines
Ability to communicate clearly, succinctly, and in a manner that appeals to a wide audience
Ability to triage complex situations and effectively transcribe information accurately
Ability to remain patient to professionally support international callers where English is not their primary language
Capable of following a procedure and executing tasks as outlined within a procedure
Must have basic computer skills and be proficient in the use of the Microsoft Office Suite

Preferred Job Requirements

Previous experience in emergency response, incident management preferred
Prior incident/emergency dispatch role preferred; preferably in emergency dispatch or hazardous notification center
Previous customer service experience

Job Description Disclaimer

This position description incorporates the core responsibilities of the job. It recognizes that other related duties not specifically mentioned might also be performed, and that not all responsibilities may be carried out depending on operational needs.

Commitment to Diversity

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Veteran/Disabled

With you when it counts.

Apply Now

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