Top 630 Customer service associate Jobs in Hilliard, Oh

Fraud Account Specialist I
JPMorganChase —Columbus, OH
- Weekends as needed
- Computer literacy
- High school diploma or GED
- 1 year
- Health insurance
- Tuition reimbursement
6d
Call Center Representative
Eco Plumbers, Electricians, and HVAC Technicians —Hilliard, OH
- $19 - $20 an hour
- Full-time
- Background check
- Pass drug screening
- 1 year
Quick Apply
Client Success Representative (Remote)
Demand.com —Columbus, OH
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Call Center Agent - Entry Level
MAD Live Solutions —Columbus, OH
- $18 - $27 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid training
- Opportunities for advancement
Quick Apply
Call Center Specialist (20/24 hrs.) - Main Library
Columbus Metropolitan Library —Columbus, OH
- $18.01 - $23.26 an hour
- Part-time
- Computer literacy
- Writing skills
- Windows
- Health insurance
- Dental insurance
3d
Call Center-Guest Recovery Representative
City Barbeque, LLC —Dublin, OH
- $16.00 - $16.50 an hour
- Part-time
- Serving
- Word processing
- In-person
Quick Apply
Employer Services Account Representative
OPERS —Columbus, OH
- From $26.74 an hour
- Full-time
- Hybrid work
- Writing skills
- Research
- Mid-level
- Free parking
- Paid holidays
Quick Apply
6d
Member Care Advocate - Part Time Call Center
CME Federal Credit Union —Columbus, OH
- $19.30 - $24.12 an hour
- Part-time
- High school diploma or GED
- 2 years
- Communication skills
- Paid holidays
- Paid time off
Customer Service Support Representative - Microbiology - On-Site
Labcorp —Dublin, OH
- $18.50 - $25.00 an hour
- Overtime
- Spanish
- HIPAA
- Research
- Employee stock purchase plan
- Disability insurance
Employer Services Account Representative
Ohio Public Employees Retirement System —Columbus, OH
- From $26.74 an hour
- Hybrid work
- Writing skills
- Research
- Mid-level
- Free parking
- Paid holidays
6d
Customer Care Representative - Cardio Partners - Remote
Sarnova —Dublin, OH
- Weekends as needed
- Remote
- Microsoft Outlook
- Word processing
- High school diploma or GED
- 401(k)
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Dee Miller - State Farm Agent —Hilliard, OH
- $18 - $25 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Profit sharing
- Paid time off
Quick Apply
Inbound Call Center Assistant
Service Connect Global —Columbus, OH
- From $17 an hour
- Part-time
- Typing
- In-person
- Communication skills
- Paid training
- Employee discount
Quick Apply
Enrollment Administrator - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
- Overtime
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Customer Call Represenative
WESTINGHOUSE OUTDOOR POWER EQUIPMENT —Columbus, OH
- $19 - $22 an hour
- High school diploma or GED
- Ability to lift 50 pounds
- Communication skills
- Health savings account
- Disability insurance
Quick Apply
Member Care Advocate (Call Center)
CME Federal Credit Union —Columbus, OH
- $19.30 - $24.12 an hour
- Full-time
- High school diploma or GED
- 2 years
- Communication skills
- Wellness program
- Paid holidays
Customer Service Representative
LOWER LIGHTS CHRISTIAN HEALTH CENTER INC —Columbus, OH
- $15.00 - $17.68 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- English
- Paid holidays
- Health insurance
Quick Apply
Client Success Associate
Gordon Flesch Company —Dublin, OH
- $27.50 - $30.00 an hour
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Experience equivalent to degree accepted
Quick Apply
3d
Call Center Agent
Equitas Health, Inc. —Columbus, OH
- $17.79 - $22.21 an hour
- Weekends as needed
- Microsoft Outlook
- High school
- Research
- Paid holidays
- Dental insurance
Quick Apply
Customer Solutions Specialist (Second Shift)
AWeber —Columbus, OH
- Weekends as needed
- Remote
- Mid-level
- Paid holidays
- Disability insurance

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Fraud Account Specialist I

JPMorganChase -
Columbus, OH

Apply Now

Job Details

Full-time
6 days ago

Benefits

Health insurance
Tuition reimbursement
Retirement plan

Qualifications

Computer operation
Phone communication
High school diploma or GED
Managing clients in a customer support role
Cultural competency
Customer engagement
Customer support
Technical Proficiency
Client interaction via phone calls

Full Job Description

JOB DESCRIPTION

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.

As a Specialist I in Fraud at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.

Job responsibilities

Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products
Utilizes customer service expertise to interpret needs and deliver continuous insights
Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
Excels both independently and collaboratively, driving team success and achieving goals
Follows all regulatory and departmental practices and procedures diligently
Takes ownership of each customer interaction while treating them with respect and responding with empathy

Required qualifications, capabilities, and skills

Communication, information gathering, and decision-making skills
Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
Ability to manage complex customer interactions using empathy, composure, and sound judgment
Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
Ability to solve problems and effectively present and explain solutions
Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
High school diploma or GED required

Preferred qualifications, capabilities, and skills

Developing ability to use data to understand issues and opportunities
Developing skills in using AI technology for automation and prompt writing

Work Schedule

Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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Refine Your Search

customer service associate jobs in hilliard, oh

Fraud Account Specialist I

Call Center Representative

Client Success Representative (Remote)

Call Center Agent - Entry Level

Call Center Specialist (20/24 hrs.) - Main Library

Call Center-Guest Recovery Representative

Employer Services Account Representative

Member Care Advocate - Part Time Call Center

Customer Service Support Representative - Microbiology - On-Site

Employer Services Account Representative

Customer Care Representative - Cardio Partners - Remote

Customer Service Representative - State Farm Agent Team Member

Inbound Call Center Assistant

Enrollment Administrator - Customer Support for Learning and Development

Customer Call Represenative

Member Care Advocate (Call Center)

Customer Service Representative

Client Success Associate

Call Center Agent

Customer Solutions Specialist (Second Shift)

I want to receive the latest job alert for customer service associate in hilliard, oh

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