Top 40 Service desk support Jobs in Hillsboro, Or

Desktop Support Technician
Elevate Technology Group —Beaverton, OR
- $38,000 - $53,000 a year
- Weekends as needed
- Office
- Windows
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
On-Site Tier I Helpdesk Technician
Pacific Office Automation —Beaverton, OR
- Full-time
- Experience equivalent to degree accepted
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Analyst
Western Pacific Building Materials Inc —Portland, OR
- $65,000 - $75,000 a year
- Mid-level
- Office
- Windows
Quick Apply
IT Support Technician
Geffen Mesher & Company PC —Portland, OR
- $50,000 - $55,000 a year
- 8 hour shift
- Hybrid work
- Computer science
- Computer Science
- Office
- Profit sharing
- Paid parental leave
Quick Apply
3d
Service Desk Monitoring Technician
HTG, Inc. —Portland, OR
- $24 - $26 an hour
- Overtime
- Hybrid work
- Mid-level
- 3 years
Quick Apply
Information Technology Consultant 2
Oregon Tech —Wilsonville, OR
- $4,071 - $4,800 a month
- Full-time
- Background check
- Classroom
- Computer Science
- Health savings account
- Health insurance
6d
Junior Service Desk Technician
SAIC —Vancouver, WA
- $40,001 - $80,000 a year
- 8 hour shift
- Google Workspace
- Office
- High school diploma or GED
3d
On-Site Tier II Helpdesk Technician
Pacific Office Automation —Beaverton, OR
- On call
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician II
Cascade Management —Tigard, OR
- $20 - $26 an hour
- Full-time
- Computer Science
- Basic math
- Research
- Paid holidays
- Disability insurance
12d
IT Technical Support Representative I - 1.0 FTE - Information Technology
Portland Public Schools Oregon —Portland, OR
- $64,325 - $76,808 a year
- Full-time
- School experience
- Computer Science
- High school
- Disability insurance
- Health insurance
Temporary Computer Support Technician
George Fox University - Staff and Administrator —Newberg, OR
- $22.94 - $30.59 an hour
- Temporary
- Writing skills
- English
- Mid-level
- Free parking
- Commuter assistance
IT Support Technician I
Cascade Management —Tigard, OR
- $20 an hour
- Full-time
- Basic math
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Provider Electronic Data Specialist I
Cambia Health Solutions —Portland, OR
- $24.40 - $42.20 an hour
- Full-time
- Background check
- Computer literacy
- Research
- Health savings account
- Paid holidays
9d
IT Support Specialist
The Management Group, Inc —Vancouver, WA
- $25 - $32 an hour
- Mid-level
- Travel
- In-person
Quick Apply
Help Desk Technician
KELLEY CREATE —Tigard, OR
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
Level 1 Helpdesk / Onsite IT Technician
Business IT solutions LLC —Portland, OR
- From $25 an hour
- Part-time
- Hybrid work
- Office
- Windows
- Microsoft Office
- Health insurance
- Flexible schedule
Quick Apply
6d
Technical Support Specialist (Medication Management)
Capsa Healthcare —Portland, OR
- $30 - $33 an hour
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- 3 years
- Paid parental leave
- AD&D insurance
Quick Apply
5d
Help Desk Specialist
The EDH Global —Portland, OR
- Full-time
- Mid-level
- Windows
- Team management
Quick Apply
IT Support Specialist
HDR —Portland, OR
- Full-time
- Computer science
- Computer Science
- Customer service
Technical Support Specialist (Portland, OR)
Levata —Portland, OR
- $45,000 - $50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level

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service desk support jobs near hillsboro, or

Desktop Support Technician

Elevate Technology Group -
Beaverton, OR

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Job Details

Full-time
$38,000 - $53,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer communication
Teamwork
Interpersonal skills
Triage
Customer support

Full Job Description

Enthusiastic about technology? Are you a team player? Elevate is looking to add dedicated, eager, open-minded people to our team.

The Elevate Technology Group is an Oregon IT Services and engineering firm headquartered in Portland, Oregon. Established in 2010 with a passion for investing in people while creating technology solutions with a foundation of honesty and integrity. At our core, we are a team of able service and software engineers. Our team members are humble professionals focused on helping people succeed – both our customers and each other. At the same time, we know what’s important: family, healthy relationships, and work/life balance.

As a Microsoft Gold Partner, we challenge our team with meaningful projects that grow their skills. Through communication and collaboration, we share knowledge and rely on our collective strengths. Our deeply held belief in a learning culture is demonstrated by our investment in continuing education, mentoring programs, and weekly brainstorming sessions. Continuous learning and improvement aren’t just what we do; it’s who we are. We mentor, inspire and challenge each other.

The Elevate Technology Group works with companies of all sizes, capabilities, and industries including legal, medical, manufacturing and retail. The one constant: investment in technology is critical to day-to-day operation and business growth.

Our people are passionate about technology, and we work hard on keeping it that way. In the end, we raise each other’s game and have each other’s back.

Elevate team members can be described as trustworthy, reliable, open collaborative professional problem solvers working in diverse environments across a variety of technology stack and tools.

Responsibilities

Reports to: Service Delivery Manager / Help Desk Lead

Desktop Support Technicians (DSTs) serve as the frontline technical resource for Managed clients. DSTs will primarily focus on Workstation-based issues but will also handle some server-based or network-based issues as their skills progress.

DSTs must also keep control of their email to ensure they can respond to internal and external requests in a timely fashion.

DSTs should have strong communication skills with both end-users as well as technicians. DSTs must also be diligent in logging accurate case notes and time entries to keep statistical records accurate for the Help Desk. DSTs should also be willing and eager to learn to expand their skillset as more challenging concepts come up. DSTs will occasionally be selected to go through certification training to help enhance their skillset.

Duties:

Resolving a wide variety of Desktop-related support tickets.
Maintain accurate timekeeping and note entries for all support tickets.
Resolving some server or network-related issues under the supervision of a System Support Technician or Engineer.
Escalating cases when unsure how to proceed.
Provisioning and setting up new accounts and workstations.
As other duties are assigned

We are looking for team members with:

Excellent analytical and problem-solving skills with the ability to think quickly and offer alternatives.
Good triage/troubleshooting skills. 
Excellent team skills, including collaborating and supporting others.
Organized, goal-oriented, motivated initiative taker who can work well in a team environment.
The Technician will also deal with C-Level Executives. Strong customer service and communication skills; verbal and written are required.
The desire to be a part of something bigger than yourself.
Certifications helpful but not required.

Qualifications:

Able to lift 50lbs.
Be organized and adaptable.
Dependable and able to work independently.
Able to multitask.
Occasional weekend and holiday work may be required.

We are a team-oriented company and are excited to add to this important role. It is important that the candidate has the desire to be “all in” and share our team's positive energy. We keep our eye on our email and are happily responsive to stay in communication and on top of things. We love being part of an amazing team and excited to share our passion for serving our clients with great support and reliable solutions.

RESPECT | SIMPLICITY | EMPOWERMENT | COMMITMENT | INTEGRITY

Please note: This is an in-office position located in Beaverton, OR. Not a remote position.

Job Type: Full-time

Pay: $38,000.00 - $53,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Customer support: 1 year (Preferred)
Windows Support: 1 year (Preferred)
mac OS Support: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

service desk support jobs in hillsboro, or

Desktop Support Technician

On-Site Tier I Helpdesk Technician

Desktop Support Analyst

IT Support Technician

Service Desk Monitoring Technician

Information Technology Consultant 2

Junior Service Desk Technician

On-Site Tier II Helpdesk Technician

IT Support Technician II

IT Technical Support Representative I - 1.0 FTE - Information Technology

Temporary Computer Support Technician

IT Support Technician I

Provider Electronic Data Specialist I

IT Support Specialist

Help Desk Technician

Level 1 Helpdesk / Onsite IT Technician

Technical Support Specialist (Medication Management)

Help Desk Specialist

IT Support Specialist

Technical Support Specialist (Portland, OR)

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