Top 1140 Member experience specialist Jobs in Hillsboro Or

Member Service Specialist
CONSOLIDATED COMMUNITY CREDIT UNION —Portland, OR
- $20.00 - $26.31 an hour
- Part-time
- Background check
- Travel
- 1 year
Quick Apply
Library Support Specialist (Multiple Opportunities)
City of Hillsboro Oregon —Hillsboro, OR
- $56,005 - $73,702 a year
- Full-time
- Spanish
- Clean driving record
- 3 years
- AD&D insurance
- Disability insurance
22h
Cashier
Wilco Stores —Cornelius, OR
- $17.50 - $18.00 an hour
- Part-time
- Pass drug screening
- Maintenance
- Criminal background check
- Paid holidays
- 401(k)
10h
Blood Collection Specialist, Associate
Bloodworks Northwest —Beaverton, OR
- $24.44 - $35.61 an hour
- Clean driving record
- Microsoft Excel
- Vital signs
- Paid training
- Relocation assistance
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Assets Protection Specialist
Target —Hillsboro, OR
- $24.25 - $41.25 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
Historical Collection Inventory Specialist (AS II)
Washington County, OR —Hillsboro, OR
- $25.70 - $31.24 an hour
- Email
- Background check
- Mid-level
- Administrative experience
- Wellness program
10d
Public Benefits Specialist - Entry
Department of Human Services —Portland, OR
- $3,798 - $4,954 a month
- Online Application
- Background check
- Microsoft Excel
- Office
- Commuter assistance
- Loan forgiveness
5d
Photo Specialist
Walgreens —Hillsboro, OR
- $16.80 - $18.00 an hour
- Weekends as needed
- English
- Fair chance
- Entry level
11d
Insurance Verification Specialist - Per Diem
Hillsboro Medical Center —Hillsboro, OR
- $24.80 - $34.45 an hour
- Per diem
- Bilingual
- Hospital
- Computer literacy
14d
Clinic Services Specialist 2 - Medical Receptionist
Legacy Health —Tualatin, OR
- $21.25 - $30.39 an hour
- Full-time
- BLS Certification
- High school diploma or GED
- Clinic
- Free parking
- Employee discount
Specialist II, Site Experience Jordan NA
Nike —Beaverton, OR
- Full-time
- Microsoft Outlook
- Merchandising
- Mid-level
8d
Parks Project Specialist
City of Hillsboro Oregon —Hillsboro, OR
- $78,554 - $103,372 a year
- Full-time
- Clean driving record
- Construction site
- Mid-level
- AD&D insurance
- Disability insurance
22h
Communications Specialist 1
Lam Research —Tualatin, OR
- Marketing
- English
- Bachelor's degree
11d
Real ID Specialist (Limited Duration)
Department of Transportation —Portland, OR
- $3,952 - $5,458 a month
- Full-time
- Computer literacy
- Office
- Criminal background check
- Paid holidays
- Loan forgiveness
5d
High School Spanish Teacher
Westside Christian High School —Tigard, OR
- Part-time
- School experience
- Classroom
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Sheet Metal Fabricator/Specialist
Arnprior Aerospace Portland, Inc. —Portland, OR
- $25 - $28 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
Behavioral Health Specialist
CODA INC —Hillsboro, OR
- $54,000 - $56,000 a year
- Full-time
- Clean driving record
- Computer literacy
- BLS Certification
Quick Apply
Behavioral Health Specialist
CODA INC —Tigard, OR
- $54,000 - $56,000 a year
- Full-time
- Clean driving record
- Addiction Medicine
- Computer literacy
Quick Apply
Mental Health Professional - New Hire Bonus $5,000
Lifeline Connections —Vancouver, WA
- $33.04 - $36.23 an hour
- Weekends as needed
- CPR Certification
- BLS Certification
- Adults
- Paid holidays
- Disability insurance
Quick Apply
Direct Support Professional (DSP) --- swing shift
Alternative Services - Oregon, Inc. —Milwaukie, OR
- From $21 an hour
- Full-time
- Background check
- Cooking
- High school diploma or GED
- Paid training
- 403(b) matching
Quick Apply

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Member Service Specialist

CONSOLIDATED COMMUNITY CREDIT UNION -
Portland, OR

Quick Apply

Job Details

Part-time | Full-time
$20.00 - $26.31 an hour

Qualifications

Electronic fund transfers
Retirement account customer support
Loan payment processing
Wire transfer payment processing
Confidential information handling
Email customer support
Technical support via phone
Account maintenance
Phone communication
Account troubleshooting
Upselling
Client inquiry handling
Bank transfers
Promoting bank products
Scanning
Checking account services
Financial issue resolution
Cross-selling
Check payment processing
Decision making
Mail management
Financial product expertise
Desktop applications
Document imaging
Assisting with digital banking services
Mail processing
Productivity software
Customer support for financial loans
Handling account queries
1 year

Full Job Description

Member Service Specialist (Contact Center)

Job Summary

As part of our Contact Center, the Member Service Specialist will use their knowledge of financial products, services, and procedures, as well as customer service skills to conduct a variety of account transactions, provide information and support, and resolve issues, and member concerns. Our inclusive culture, rich benefits, continuous improvement mentality, and our commitment to the communities we serve, make Consolidated Community Credit Union an excellent place to spend the other half of your life.

Job Responsibilities

Work with members by phone to leverage excellent active listening, effective consultation, and problem-solving skills in responding to member inquiries on financial account transactions.
Process member transactions by phone including but not limited to: transfers, balance inquiries, loan payments, issuing cashier’s checks, etc.
Assist with other member operational requests such as, wire transfers, credit/debit card inquiries, IRA transactions, stop payment requests, etc.
Process mail; posting check deposits and loan payments.
Assists members by phone with troubleshooting CCCU Online Banking and Mobile Applications as well as navigating CCCU’s main website.
Monitor and respond to CCCU member emails, online/mobile banking secure messages and SMS messages.

Responsible for daily balancing of Admin office checks
Completes check scanning and scanning of daily work and other credit union documents
Promote and cross-sell CCCU-appropriate products and services to assist members with saving time and money
Respond to members' requests, problems, and complaints, and/or direct them to the proper person for specific information and assistance
Light debit card duties include but are not limited to: troubleshooting, travel notices, case management, etc.
Comprehend and adhere to all company-wide and department-specific policies, procedures, and regulations to mitigate risk and complete all compliance training
Develop knowledge in Credit Union practices and procedures applicable to the role to ensure consistent application and compliance with industry regulations.
Other duties as assigned.

Knowledge, and Abilities

Demonstrated excellence in providing customer service to members, sponsoring companies, and fostering a positive working environment.
Comfortable working in a fast-paced environment.
Ability to present, explain and refer to products and services and to guide and assist others in these activities.
Excellent email, phone, and PC skills (Microsoft Office Suite), with the ability to learn new software and process high-volume transactions through the use of technology.
Strong ability to multi-task while maintaining attention to detail and performing follow-through on problems through resolution.
Excellent communication skills including effective listening, speaking, problem-solving, and tact in dealing with internal and external members and colleagues.
Advanced problem resolution skills.
Ability to maintain privacy and confidentiality.
Must be dependable in being at work, being on time, and meeting deadlines.
Must have the ability to work independently with minimum supervision and exercise good judgment, initiative, and tact in dealing with members, supervisors, and staff.
Must have the ability to work as a team player while using discretion in decision-making and sound judgment in problem-solving.

Education and Experience and Certifications

One year of work experience in a fast-paced customer service role that includes experience assisting customers in a call center environment preferred.
Strong communication and interpersonal skills and experience in using technology to accomplish work.

Physical Requirements

Repeated motions may include the wrists, hands, and/or fingers.
Ability to use a keypad and keyboard and mouse for extended periods of time.
Vision and hearing to normal range (or corrected).
Adjusting, lifting, carrying, or pushing/pulling objects up to 25 pounds in all directions.
Remaining in a stationary position, often standing or sitting for prolonged periods.
Moving about to accomplish tasks or moving from one work site to another.
May occasionally work additional hours, and in other departments as necessary to accomplish organization objectives, goals, and projects.
Rare travel to other branch locations

Other Requirements

Must be bondable - credit and background check required.
Reliable transportation. Employees must be able to infrequently travel between branches.
Ability to follow all Credit Union policies and procedures as well as all banking regulations and federal, state, and local laws.

NOTICE

This job description in no way states or implies that these are the only tasks to be performed by the person occupying this position. You are required to follow any other instructions and to perform any other job-related duties.
Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform in this position successfully, you will possess the abilities and aptitudes to perform each task proficiently.
Ability means to possess and apply both knowledge and skill.
This position description has excluded the marginal or peripheral functions that are incidental to the performance of primary functions. All requirements are essential to the function of the position.
This job description describes the minimum selection requirements to qualify for the position. However, promotion and other employment decisions are also based on the Credit Union's needs, being in good standing, fully competent performance, and other non-discriminatory issues.
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
This position description does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

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Refine Your Search

member experience specialist jobs in hillsboro or

Member Service Specialist

Library Support Specialist (Multiple Opportunities)

Cashier

Blood Collection Specialist, Associate

Assets Protection Specialist

Historical Collection Inventory Specialist (AS II)

Public Benefits Specialist - Entry

Photo Specialist

Insurance Verification Specialist - Per Diem

Clinic Services Specialist 2 - Medical Receptionist

Specialist II, Site Experience Jordan NA

Parks Project Specialist

Communications Specialist 1

Real ID Specialist (Limited Duration)

High School Spanish Teacher

Sheet Metal Fabricator/Specialist

Behavioral Health Specialist

Behavioral Health Specialist

Mental Health Professional - New Hire Bonus $5,000

Direct Support Professional (DSP) --- swing shift

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