Please note: This is not an IT position.
About Sympatec
We are a specialized provider of industrial and research instrumentation, serving customers who rely on accuracy, reliability, and technical expertise.
This role is ideal for someone with a strong technical background who enjoys working directly with customers to solve real-world measurement and process challenges.
You will work closely with experienced engineers and sales professionals to develop deep product knowledge and gradually take ownership of customer relationships.
What you will be doing
Early Stage (0–6 months):
- Learn our product line, applications, and customer industries
- Perform measurements for customers in our application lab
- Write measurement reports
- Support senior sales staff with quotes, technical discussions, and follow-ups
- Participate in customer calls and occasional site visits
- Develop working knowledge of instrumentation and calibration practices
Mid Stage (6–18 months):
- Manage smaller accounts and inbound opportunities
- Conduct technical discussions with customers
- Prepare quotes and proposals independently
- Begin identifying new business opportunities
Longer Term:
- Own key accounts and regional customers
- Develop long-term customer relationships
- Drive revenue growth through technical solution selling
Required:
- Bachelor’s degree in Engineering, Physics, or a related technical field
- Strong problem-solving ability and mechanical/electrical aptitude
- Clear communication skills (you can explain technical concepts simply)
- Willingness to learn a complex product line
- Comfortable interacting with customers in a professional setting
Preferred (but not required):
- 1–3 years of experience in:
- Technical sales
- Field service or applications engineering
- Industrial equipment, instrumentation, or controls
- Familiarity with calibration, measurement systems, or process industries
At times you may be working with some of our team members in our German headquarters.
Work requirements:
- An expected 10% - 20% of your time will be domestic travel
- Occasional travel to our headquarters in Germany will be required
- The remainder of the time you will be working from our US headquarters in Pennington, NJ or from home
- Occasional heavy lifting is required- up to 75 pounds to install the equipment on a bench
- A valid driver’s license, US work-permit and a passport valid for international travel are required
Not a Good Fit If:
- You are looking for a purely academic or research role
- You are uncomfortable speaking with customers
- You prefer highly structured, repetitive work over problem-solving
What You’ll Gain
- Deep expertise in a specialized and in-demand technical field
- Direct mentorship from experienced professionals
- A clear path from technical support to full sales responsibility
- Exposure to a wide range of industries and real-world applications
Compensation & Growth
- Competitive base salary + performance-based bonus/commission
- Structured training and ramp-up period
- Clear progression path:
- Sales Support → Account Manager → Senior Sales
Quick Screening Question (required)
Briefly describe any experience you have troubleshooting or working with technical equipment (electronics, mechanical systems, instrumentation, etc.). If none, describe a technical problem you’ve solved and how you approached it.
What we can offer you
At Sympatec, you will find an international culture with open, committed and highly qualified employees. You can expect a diverse and responsible full-time job in a motivated team. Our claim to be guided by innovation and quality makes for a very interesting and constantly challenging work environment. You can expect a performance oriented and competitive salary plus commission.
Benefits include:
- Generous paid time off and paid sick and family leave
- Company sponsored 401K
- Health insurance, dental, vision and disability insurance
- Company vehicle available for private use
If you would like to help our business with your commitment, knowledge, and experience, please submit your resume, preferably with a brief introduction.
Work Remotely
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Compensation Package:
Schedule:
Education:
Work Location: In person
