Top 22 Patient services coordinator Jobs in Hilo, Hi

Patient Services Representative
REHAB Hospital of the Pacific —Hilo, HI
- $18.70 - $28.06 an hour
- Full-time
- Google Workspace
- High school diploma or GED
- Computer skills
- Wellness program
4d
Receptionist / Medical Records
Hilo Community Surgery Center —Hilo, HI
- $18 - $20 an hour
- Full-time
- Bilingual
- HIPAA
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
4d
Community Health Worker - East Hawaii
Hui Malama Ola Na â€˜Oiwi —Hilo, HI
- Online Application
- Microsoft Excel
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
12d
Asst Prof of Nursing (0085836, 0085837, 0085839, 0085860)
University of Hawaii —Hilo, HI
- Full-time
- Classroom
- Nursing
- Bachelor of Science
Instructor, CC
University of Hawaii —Hilo, HI
- Full-time
- Nursing
- Inventory control
- RN License
Clinical Pharmacist Coordinator
Hawai'i Island Community Health Center —Hilo, HI
- $118,986.40 - $160,981.60 a year
- Bachelor of Science
- Mid-level
- Supervising experience
Quick Apply
Registered Professional Nurse III, Trauma
Hilo Benioff Medical Center —Hilo, HI
- From $102,384 a year
- 8 hour shift
- Nursing
- Current TB test
- RN License
- Paid holidays
- Loan repayment program
Quick Apply
5d
District Support Pharmacist PT
CVS Health —Kea‘au, HI
- $60 - $76 an hour
- Part-time
- Mid-level
- Team management
- Travel
- Dental insurance
- Vision insurance
Physician - Primary Care PACT
US Veterans Health Administration —Hilo, HI
- $250,000 - $315,000 a year
- Online Application
- Background check
- Medicine
- Microsoft Outlook
- Paid holidays
- Loan repayment program
2d
Remote Licensed Clinical Psychologist (State license in IL, NJ; PsyPact preferred)
Josi Health —United States
- Contract
- Remote
- Research
- Doctor of Philosophy
- Children
Quick Apply
10d
Licensed Clinical Psychologist
Josi Health —United States
- Contract
- Remote
- Doctor of Philosophy
- Children
- Psychology
Quick Apply
10d
NP/PA in Oncology Bonus + Relocate to Bellingham WA
PeaceHealth —United States
- $65.86 - $82.46 an hour
- Full-time
- Mid-level
- Clinic
- Disability insurance
- Relocation assistance
Quick Apply

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Receptionist / Medical Records
Hilo Community Surgery Center —Hilo, HI
*Patient Care & Front Desk*: Greet patients warmly, manage the check-in process, and answer multi-line phone calls with professionalism and empathy.
$18 - $20 an hour
Quick Apply
4d
Clinic Receptionist I/II, EHH Primary Care
EHH Clinics 45 Mohouli (Hilo) —Hilo, HI
Answer and manage incoming calls, relay messages, and assist with patient inquiries and concerns. Specialized Experience (II level): Six (6) months of work…
$46,464 - $48,528 a year
Quick Apply
10d

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Credentialing Coordinator, Lead
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Performs other administrative tasks at the request of management as related to credentialing and board certification documentation.
12d
Lab Services Coordinator - Clinical Trials Processing Lab
The Ohio State University Wexner Medical Center —Columbus, OH
Participates in data entry and management, quality control, audits and FDA inspections, continuous quality improvement and inventory management of clinical…

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Patient Services Representative

REHAB Hospital of the Pacific -
Hilo, HI

Apply Now

Job Details

Full-time
$18.70 - $28.06 an hour
4 days ago

Benefits

Wellness program

Qualifications

Google Workspace
Customer communication
Serving clients
High school diploma or GED
Computer skills

Full Job Description

Position Title: Patient Services Representative

FLSA Status: Non-Exempt

Department: Clinical Support Services

Reports To: Therapy Leadership

POSITION SUMMARY:

As a Patient Services Representative, you will help to ensure that REHAB patients and their families receive caring and dedicated service at REHAB. You will be the support for our Therapy Department and assist with a variety of services. These services include assisting patients with their schedules for outpatient therapy services to assure required patient therapy hours are provided. Coordinates in/outpatient resources for timely continuum of care and reduces patients’ scheduling conflicts, changes, and cancellations/no-shows, between all disciplines and timely clinical documentation of services provided. Handles and answers questions regarding patients’ and practitioners’ schedules. Collaborates with in/outpatient Therapists, Physicians, Care Coordinators, Nursing Unit Secretaries, Dietary Staff, and Patient Financial Services (PFS) in order to provide timely services for patients requiring outpatient services as needed. With a commitment to delivering high-quality, comprehensive and innovative inpatient and outpatient rehabilitation services.

Wage Range: $18.70 per hour to $28.06 per hour

The actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors.

REQUIRED QUALIFICATIONS:

Education:

High school graduate or equivalent.

Skills/Experience:

One (1) year experience in an office or customer service experience.
Have used Google Suite

PREFERRED QUALIFICATIONS

Education:

Business school graduate or higher in the field of healthcare.

Skills/Experience:

Familiarity with rehabilitation and / or healthcare front office.
Two (2) or more years work experience in a medical / hospital setting.
Completion of medical terminology course.
Experience in scheduling, receptionist’s functions, and trained in customer relations.

CORE VALUES

Our team models REHAB’s core values H.E.A.R.T. in daily actions. Honesty – Speak and act with truth and respect. Engagement – Embrace and commit to our mission, vision and values. Aloha – Serve others with a spirit of kindness and compassion. Resilience – Rebound and recover with a sense of urgency. Teamwork – Work together for success.

ESSENTIAL JOB FUNCTIONS

Obtains all necessary registration information at time of patient scheduling.
Understands the diversity of customer needs, and demonstrates the knowledge and skills to provide services to the customer (i.e. stands in front of a geriatric individual and speaks slowly and distinctly, etc.)
Responds timely to answering and returning of telephone calls and the recording and delivering of messages to the appropriate person / department.
Ensures and documents the check-in of all patients for outpatient services (i.e. Nuuanu Outpatient, Rehab Strong and iCARE) in the appropriate application.
Accurately confirms and schedules the next appointment and processes recurring outpatient visits.
Ensures patients’ schedules are consistent with patients’ needs by verifying with the treating therapist.
Responds to inquiries from patients / families regarding outpatient therapy schedules.
Collects payments (cash, checks, credit card) from patients related to co-payments, wellness program fees, etc. and provides receipts to patients for paid services upon request.
Verifies receipt of cash / checks received at end of day and forward to Accounting to process and deposit.
Provides timely feedback / response to internal and external customers regarding scheduling questions, concerns and comments in order to improve efficiency in the patient’s continuum of care.
Monitors the therapists’ schedule daily for open slots in outpatients clinics to ensure each therapist is scheduled to meet productivity goals.
Consults with Therapy Leadership as needed, to increase billable hours per therapist by deploying therapists to inpatient floors and other outpatient clinics as needed.
Uses sound judgment and ensures patient safety.
Follows and adheres to all organizational and departmental policies and guidelines, code of conduct, and REHAB employee handbook.
Performs other duties as assigned.

PROFESSIONALISM AND COMPLIANCE COMPETENCIES

Maintain a high level of proficiency in the following REHAB competencies.

Job Knowledge

Accountability

Communication and interpersonal/relationship building skills

Adaptability and Problem Solving, Decision Making

Organization and Project Management

EQUIPMENT, TOOLS, WORK AIDS USED
Office equipment, including telephone, computer and multifunction devices (MFDs). Google’s G Suite, report writer and database software.

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Refine Your Search

patient services coordinator jobs in hilo, hi

Patient Services Representative

Receptionist / Medical Records

Community Health Worker - East Hawaii

Asst Prof of Nursing (0085836, 0085837, 0085839, 0085860)

Instructor, CC

Clinical Pharmacist Coordinator

Registered Professional Nurse III, Trauma

District Support Pharmacist PT

Physician - Primary Care PACT

Remote Licensed Clinical Psychologist (State license in IL, NJ; PsyPact preferred)

Licensed Clinical Psychologist

NP/PA in Oncology Bonus + Relocate to Bellingham WA

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