Top 4 Unit manager Jobs in Hilo, Hi

Zippy's Assistant Manager
Zippy's —Hilo, HI
- $56,000 - $70,000 a year
- Day shift
- Sanitation
- Pass drug screening
- Mid-level
Quick Apply

Check out these similar jobs

Based on your search for unit manager jobs.

Zippy's Assistant Manager
Zippy's —Hilo, HI
Must have a telephone or other means of immediate contact and be responsive to calls. Work with other managers and departments to address opportunities in the…
$56,000 - $70,000 a year
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Ops Manager Hauling
Republic Services —Columbus, OH
Interact with customers and local, state and federal government employees to resolve customer service concerns; ensure regulatory compliance standards are met.
$90,800 - $124,850 a year
11d
Infection Control Preventionist & Unit Manager
Wexner Heritage Village —Columbus, OH
Must have at least a valid LPN license in the state of Ohio. Ensure the unit complies with all federal, state, and local regulatory standards, infection control…
$70,000 - $75,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for unit manager in hilo, hi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Zippy's Assistant Manager

Zippy's -
Hilo, HI

Quick Apply

Job Details

$56,000 - $70,000 a year

Qualifications

Customer communication
Employee relationship building
High school diploma or GED
Task prioritization
Customer engagement

Full Job Description

POSITION TITLE:

Assistant Manager II

REPORT TO:

Store Manager

LOCATION:

Operations

POSITION SUMMARY:

This position is fundamental to the realization of a Unit’s customer service and financial goals. This position is accountable for one of the four key focus areas; sales/service, costs/quality, safety/sanitation and labor/employee development. The Mission Statement and Core Values of the company would serve as a guide for the actions of the assistant manager and would be expected to be reflected in their behavior. This position works closely with the Store Manager and other assistant managers to ensure the highest level of service and operational standards, resulting in genuine and consistent customer experiences.

ESSENTIAL FUNCTIONS:

Ensures the delivery of daily and weekly financial, customer and people development results for their store.
Effectively mentors employees and hourly ops managers, pulling them up the leadership pipeline.
Performance manages employees (conferences) to unlock potential and hold company standards.
Holds final decision making for termination of employees.
Proven track record of effectively managing conflict between employees, managers, and customers.
Manages one or more business functions in the store.
Models behaviors in alignment with the Mission Statement and Core Values of the Company; acts upon them daily, provides a deeper understanding of the Mission Statement to employees, and encourages them to find personal meaning in their employment.
Assists the Store Manager in establishing goals and priorities for the store, which are aligned with the Corporate Mission Statement and goals.
Continuously looks for ways to achieve, maintain and improve SQCST: good service to customers, food handling that ensures a quality product, a clean and safe environment, and training to support individuals to achieve their maximum potential.
Creates, implements and follows up on action plans to achieve store results; uses numerical or tangible feedback to move into correction immediately if areas are found to be deficient.
Displays and maintains a calm demeanor especially during the peak periods of business or when unusual situations arise
Views complaints as an opportunity to connect with the customer by showing genuine care and thoughtfulness.
Knows and implements actions to achieve customer satisfaction to include ongoing training of employees so they can best serve others; handling complaints in a way that results in satisfaction from the customer; exploring the situation that led to the complaint and making corrections appropriately.
Communicates in a clear, concise and accurate manner to maintain effective restaurant operations.
Coaches and educates employees; provides employees with opportunities for gaining experience and skill. In support of this process, ensures good initial training; maintains cross-training programs; prepares for and conducts performance evaluations to provide useful feedback to employees; motivates and counsels employees to support them in achieving their fullest potential.
Takes accountability for one of the four key focus areas: Sales and Service, Food Cost and Quality, Labor and Employee Development, Safety and Sanitation
Work with other managers and departments to address opportunities in the four focus areas, develop and implement “best practices” to achieve unit and corporate goals
Effectively relate “best practices” to store managers, implement and sustain at store level, act as a coach and mentor by developing employees in these specific areas
Expresses a difference of opinion in a way that is respectful of others.

COMPETENCIES:

Decision Quality - Making good and timely decisions that keep the organization moving forward.
Drives Results - Consistently achieving results, even under tough circumstances.
Manages Conflict - Handling conflict situations effectively, with a minimum of noise
Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Courage - Stepping up to address difficult issues, saying what needs to be said.
Demonstrates self-awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

QUALIFICATIONS:

Scheduling:

Must have flexible scheduling availability
Available for work on any day of the week
Available for work on any shift in the 24-hour day with a good attitude
Available for work at any store in the chain; must have reliable transportation
Must have a telephone or other means of immediate contact and be responsive to calls
Agreeable to comply with the scheduling requirements at each location
Usual shift is 45 hours per week, however agreeable to comply with the scheduling requirements at each location and filling additional shifts as needed

Physical Ability:

Able to lift 10 pounds frequently; occasionally lifting up to 60 pounds
Standing and/or walking up to 9 hours; reaching, bending, and squatting frequently; pushing and pulling frequently
Tolerance for work in the hot kitchen, in air-conditioning or in refrigerated areas frequently

Mental Ability:

Time management skills with strong attention to detail; ability to handle multiple tasks simultaneously and meet assigned project deadlines in a timely manner
Strong customer service skills required.

Pre-Employment Requirements:

Must pass drug screening test

Environmental Conditions:

Able to work in temperatures ranging from 0 degrees to 95 degrees
Around equipment that generates smoke as a by-product of cooking food

Education:

High school diploma or G.E.D. required

Experience:

Food service or managerial experience preferred

Desired Skills:

Good communication (oral and written) and listening skills
Good interpersonal skills (ability to develop interdependent relationships)
desire and ability to learn
ability to build technical job skill competencies in people
ability to set short-term, mid-term and long-term goals, measures, activities, and time frames
ability to coordinate multiple tasks/activities, ensure smooth and balanced workflow, and meet due dates; good time management skills and habits
ability to handle operational, staff, and customer problems on a timely basis; sees problems as opportunities for growth; is persistent in resolving an issue
ability to get team members to work cooperatively and collaboratively
ability to understand numerical reports and connect them to actions to take to make improvements

Desired Attributes:

Willingness to identify areas in need of improvement Self-directedness (initiative and proactivity)
Self-responsibility (accountable for oneself)
exercising initiative to implement, follow up and follow through to get the job done and obtain tangible results
Flexible and adaptable
Ability to deal with ambiguity

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Quick Apply

Refine Your Search

unit manager jobs in hilo, hi

Zippy's Assistant Manager

Check out these similar jobs

Explore jobs in cities nearby

I want to receive the latest job alert for unit manager in hilo, hi

Job Seeker Tools

Employer Tools

Browse

Stay Connected