Top 22 Patient services coordinator Jobs in Hilo Hi

Patient Services Representative - Hilo (Call-in)
REHAB Hospital of the Pacific —Hilo, HI
- $18.70 - $28.06 an hour
- Part-time
- Google Workspace
- High school diploma or GED
- Computer skills
- Wellness program
Community Health Worker - East Hawaii
Hui Malama Ola Na â€˜Oiwi —Hilo, HI
- Online Application
- Microsoft Excel
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
4d
Registered Professional Nurse IV (Clinical Coordinator), Progressive Care Unit
Hilo Benioff Medical Center —Hilo, HI
- From $112,860 a year
- 8 hour shift
- Current TB test
- Pass drug screening
- Senior level
- Paid holidays
- Loan repayment program
Quick Apply
9d
Financial & Insurance Coordinator
Hawaii Smile Designs —Hilo, HI
- From $16.50 an hour
- Email
- Dental office
- Mid-level
- In-person
- Paid holidays
- Health insurance
Quick Apply
Assistant Laboratory Manager - Hilo Benioff Medical Center
Clinical Laboratories of Hawaii, LLP —Hilo, HI
- $88,000 - $98,000 a year
- Full-time
- Hospital
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Asst Prof of Nursing (0085836, 0085837, 0085839, 0085860)
University of Hawaii —Hilo, HI
- Full-time
- Classroom
- Nursing
- Bachelor of Science
Instructor, CC
University of Hawaii —Hilo, HI
- Full-time
- Nursing
- Inventory control
- RN License
Advanced Practice Nurse - Women's Health Nurse Practitioner
US Veterans Health Administration —Hilo, HI
- $162,864 - $253,100 a year
- Online Application
- Background check
- Nursing
- Doctoral degree
- COVID-19 protective measures
- Paid holidays
4d
Clinical Pharmacist Coordinator
Hawai'i Island Community Health Center —Hilo, HI
- $118,986.40 - $160,981.60 a year
- Bachelor of Science
- Mid-level
- Supervising experience
Quick Apply
District Support Pharmacist PT
CVS Health —Hilo, HI
- $60 - $76 an hour
- Part-time
- Mid-level
- Team management
- Travel
- Dental insurance
- Vision insurance

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Community Health Worker - East Hawaii
Hui Malama Ola Na â€˜Oiwi —Hilo, HI
High school diploma or equivalent with Community Health Worker certification; Associates Degree in a health/human services field without Community Health Worker…
Quick Apply
4d
Environmental Services Worker II (Temp), Housekeeping
Hilo Benioff Medical Center —Hilo, HI
Knowledge of janitorial practices, cleaning tools, and materials. Perform routine cleaning and sanitation of patient rooms, restrooms, common areas, and…
From $54,408 a year
Quick Apply

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Care Management Coordinator OhioRISE - Field - Northeast/Northwest Region Ohio
CVS Health —Columbus, OH
2+ years of experience in children's mental health, child welfare, developmental disabilities, juvenile justice, or a public sector human services or behavioral…
$21.10 - $40.90 an hour
Care Management Coordinator - Field - OhioRISE Central/SE Ohio
CVS Health —Columbus, OH
2+ years of experience in children's mental health, child welfare, developmental disabilities, juvenile justice, or a public sector human services or behavioral…
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Patient Services Representative - Hilo (Call-in)

REHAB Hospital of the Pacific -
Hilo, HI

Apply Now

Job Details

Part-time
$18.70 - $28.06 an hour

Benefits

Wellness program

Qualifications

Google Workspace
Customer communication
Serving clients
High school diploma or GED
Individual consumer customer service
Computer skills

Full Job Description

Position Title: Patient Services Representative

FLSA Status: Non-Exempt

Department: Clinical Support Services

Reports To: Therapy Leadership

POSITION SUMMARY:

As a Patient Services Representative, you will help to ensure that REHAB patients and their families receive caring and dedicated service at REHAB. You will be the support for our Therapy Department and assist with a variety of services. These services include assisting patients with their schedules for outpatient therapy services to assure required patient therapy hours are provided. Coordinates in/outpatient resources for timely continuum of care and reduces patients’ scheduling conflicts, changes, and cancellations/no-shows, between all disciplines and timely clinical documentation of services provided. Handles and answers questions regarding patients’ and practitioners’ schedules. Collaborates with in/outpatient Therapists, Physicians, Care Coordinators, Nursing Unit Secretaries, Dietary Staff, and Patient Financial Services (PFS) in order to provide timely services for patients requiring outpatient services as needed. With a commitment to delivering high-quality, comprehensive and innovative inpatient and outpatient rehabilitation services.

Wage Range: $18.70 per hour to $28.06 per hour

The actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors.

REQUIRED QUALIFICATIONS:

Education:

High school graduate or equivalent.

Skills/Experience:

One (1) year experience in an office or customer service experience.
Have used Google Suite

PREFERRED QUALIFICATIONS

Education:

Business school graduate or higher in the field of healthcare.

Skills/Experience:

Familiarity with rehabilitation and / or healthcare front office.
Two (2) or more years work experience in a medical / hospital setting.
Completion of medical terminology course.
Experience in scheduling, receptionist’s functions, and trained in customer relations.

CORE VALUES

Our team models REHAB’s core values H.E.A.R.T. in daily actions. Honesty – Speak and act with truth and respect. Engagement – Embrace and commit to our mission, vision and values. Aloha – Serve others with a spirit of kindness and compassion. Resilience – Rebound and recover with a sense of urgency. Teamwork – Work together for success.

ESSENTIAL JOB FUNCTIONS

Obtains all necessary registration information at time of patient scheduling.
Understands the diversity of customer needs, and demonstrates the knowledge and skills to provide services to the customer (i.e. stands in front of a geriatric individual and speaks slowly and distinctly, etc.)
Responds timely to answering and returning of telephone calls and the recording and delivering of messages to the appropriate person / department.
Ensures and documents the check-in of all patients for outpatient services (i.e. Nuuanu Outpatient, Rehab Strong and iCARE) in the appropriate application.
Accurately confirms and schedules the next appointment and processes recurring outpatient visits.
Ensures patients’ schedules are consistent with patients’ needs by verifying with the treating therapist.
Responds to inquiries from patients / families regarding outpatient therapy schedules.
Collects payments (cash, checks, credit card) from patients related to co-payments, wellness program fees, etc. and provides receipts to patients for paid services upon request.
Verifies receipt of cash / checks received at end of day and forward to Accounting to process and deposit.
Provides timely feedback / response to internal and external customers regarding scheduling questions, concerns and comments in order to improve efficiency in the patient’s continuum of care.
Monitors the therapists’ schedule daily for open slots in outpatients clinics to ensure each therapist is scheduled to meet productivity goals.
Consults with Therapy Leadership as needed, to increase billable hours per therapist by deploying therapists to inpatient floors and other outpatient clinics as needed.
Uses sound judgment and ensures patient safety.
Follows and adheres to all organizational and departmental policies and guidelines, code of conduct, and REHAB employee handbook.
Performs other duties as assigned.

PROFESSIONALISM AND COMPLIANCE COMPETENCIES

Maintain a high level of proficiency in the following REHAB competencies.

Job Knowledge

Accountability

Communication and interpersonal/relationship building skills

Adaptability and Problem Solving, Decision Making

Organization and Project Management

EQUIPMENT, TOOLS, WORK AIDS USED
Office equipment, including telephone, computer and multifunction devices (MFDs). Google’s G Suite, report writer and database software.

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Refine Your Search

patient services coordinator jobs in hilo hi

Patient Services Representative - Hilo (Call-in)

Community Health Worker - East Hawaii

Registered Professional Nurse IV (Clinical Coordinator), Progressive Care Unit

Financial & Insurance Coordinator

Assistant Laboratory Manager - Hilo Benioff Medical Center

Asst Prof of Nursing (0085836, 0085837, 0085839, 0085860)

Instructor, CC

Advanced Practice Nurse - Women's Health Nurse Practitioner

Clinical Pharmacist Coordinator

District Support Pharmacist PT

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