Top 197 Guest service agent Jobs in Hines, Il

PT Guest Service Agent - The Hoxton, Chicago
Schulte Boutique + Lifestyle —Chicago, IL
- $24 an hour
- Part-time
- Background check
- Sales
- Pass drug screening
- Paid time off
Quick Apply
Residential Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $28 an hour
- Full-time
- Writing skills
- English
- Residential
Quick Apply
Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $30 an hour
- Part-time
- CPR Certification
- Writing skills
- Hotel
Quick Apply
3d
Front Desk Agent
Pyramid Hotel Group —Chicago, IL
- $25.65 an hour
- Weekends as needed
- Sales
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Guest Service Agent
The Langham Chicago —Chicago, IL
- $22.00 - $27.50 an hour
- Full-time
- Mid-level
- 3 years
- Hotel
- Free parking
- AD&D insurance
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12d
Guest Service Agent (PM Part time) - Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Hilton —Chicago, IL
- $23.50 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
10d
Concierge Guest Services
Kimpton Hotels & Restaurants —Chicago, IL
- $25 an hour
- Weekends as needed
- Research
- Hotel
- High school diploma or GED
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14d
Guest Service Agent
Nobu Hotel Chicago —Chicago, IL
- $21.45 - $25.20 an hour
- Overnight shift
- Ability to walk for extended periods
- Computer literacy
- Sanitation
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14h
Front Desk Agent
J & S HOSPITALITY INC —Oakbrook Terrace, IL
- $16 - $17 an hour
- Computer literacy
- No experience needed
- Hotel
Quick Apply
3d
Guest Services Agent
Study Hotels —Chicago, IL
- $21.50 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent - Soho House Chicago
Soho House & Co. —Chicago, IL
- $24.50 an hour
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent - Hilton Chicago
Hilton —Chicago, IL
- $27 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Front Desk Agent
Millennium Hotels and Resorts —Chicago, IL
- $24 - $26 a year
- Weekends as needed
- Mid-level
- Hotel
- Ability to stand for extended periods
- Health savings account
- Health insurance
Quick Apply
Front Desk Agent
La Quinta Inn & Suites by Wyndham Chicago Downtown —Chicago, IL
- $18.00 - $19.50 an hour
- Weekends as needed
- Organizational skills
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
Sonesta —Chicago, IL
- $26 - $27 an hour
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Front Desk Agent
Embassy Suites by Hilton Chicago Downtown River North —Chicago, IL
- $24 an hour
- Weekends as needed
- Microsoft Excel
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Guest Service Agent
Hersha Hospitality Management, LP —Elmhurst, IL
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Chicago Marriott Oak Brook —Oak Brook, IL
- $18 an hour
- Weekends as needed
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
SpringHill Suites Chicago Elmhurst/Oakbrook Area —Elmhurst, IL
- From $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Hotel Lincoln —Chicago, IL
- $21 - $23 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance

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guest service agent jobs near hines, il

PT Guest Service Agent - The Hoxton, Chicago

Schulte Boutique + Lifestyle
Chicago, IL

Quick Apply

Job Details

Part-time
$24 an hour

Benefits

Paid time off

Qualifications

Hotel and accommodations payment processing
Proactive hotel and accommodations guest assistance
Passenger baggage assistance
Hotel policy compliance
Sales
Hotel and accommodations guest luggage handling
Food and beverage recommendations
Front desk
Fire safety protocols
Hotel safety procedures
Entry level

Full Job Description

We're looking for a Guest Service Agent to join our Front Office team!

The Guest Service Agent will be based at the reception of The Hoxton, Chicago. You'll be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure.

While this description is meant to give you an idea of how we see the role, it is not meant to be all-inclusive. As we adjust our service offerings and model, additional responsibilities may be asked of you to meet the ongoing operational needs.

What you'll do…

You'll take care of our guests, including check in/check out, billing, ensuring we collect correct guest data, and communicating any guest issues that arise
Work with our Director of Rooms and the rest of the Hoxton team in executing selling strategies and ensuring maximum occupancy
Inform guests of all the fun things to do in the hotel, including providing information on our restaurant & bars, as well as activations, and activities going on
Know the neighborhood and provide recommendations for dining, shopping, and activities
Proactively keep an eye on all our public area spaces, whether it's spotting a pillow in the lobby that needs some fluffing or seeing a guest from afar that looks lost
Assist guests with luggage storage and package retrieval as needed
Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges
Lend a hand to not only guests but your colleagues and team alike - we've always been in it together, but as we re-open even more so than before
You'll work closely with the Housekeeping, Sales, and Restaurants teams to make sure the overall operation is running smoothly
Take safety seriously and follow all fire & security procedures, health & safety standards, and ensure you're working in a safe manner at all times

What we're looking for…

You're looking for a place where you can be you; no clones in suits here
You're all about having a positive impact on the people you interact with, leaving them with a memorable experience
We leave our egos at the door and help get shit done
You're up for doing things differently and trying (almost) everything once
You're flexible and open to lending a hand where needed
You can stand for long periods at a time and have the ability to lift up to 25 pounds
You want to join a team that works hard, supports each other, and has fun along the way

What's in it for you…

PTO, great healthcare, competitive salary & tips, and nifty rewards for going the extra mile and living our values
Excellent discounts across the Hoxton family for you and your nearest and dearest (even if you decide to leave us!)
Plenty of opportunity to progress and change it up as part of a global family of brands
Training to get you settled into your role, learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
Regular team get togethers – we know how to have a good time!

The Hoxton, Chicago

The Hoxton, Chicago is our third hotel in North America, located in the Fulton Market district, an area that is fast evolving and buzzing with a whole host of new stores, inspiring start-ups, swishy global HQs and an exciting bar and restaurants scene to match. It's where you want to be in Chi-Town.

The hotel has 182 bedrooms spread over seven floors, along with a lively open-door lobby, three restaurants and bars, a rooftop swimming pool with views across the city, a retail pop-up, and The Apartment, our unique meetings and events space. Add to all that our two floors of office space for those who are more work than play.

The Hoxton, Chicago is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. True Facts.

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

Compensation: $24/hr

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