Top 101 Front of house supervisor Jobs in Hingham, Ma

Guest Services Supv
Hilton Boston Back Bay —Boston, MA
- $34.20 an hour
- Full-time
- Merchandising
- Mid-level
- Hotel
Front Desk Supervisor
Sonesta —Cambridge, MA
- $29 - $31 an hour
- Full-time
- Mid-level
- Hotel
- Front desk
- Paid parental leave
- Health savings account
Restaurant Server
Blue Hill Country Club —Canton, MA
- $15 - $40 an hour
- Part-time
- English
- High school diploma or GED
- Restaurant
Quick Apply
Director of Clinical Services
Square Medical Group —Newton, MA
- $140,000 - $180,000 a year
- Full-time
- 5 years
- Residential
- Outpatient experience
Quick Apply
Shift Supervisor
Concord Market on Campus —Cambridge, MA
- $18 - $22 an hour
- 8 hour shift
- Spanish
- Management
- ServSafe
- Health insurance
- Dental insurance
Quick Apply
Restaurant Supervisor
Bambolina Restaurant —Salem, MA
- From $20 an hour
- 12 hour shift
- Casual dining restaurant
- Mid-level
- Organizational skills
- Paid training
- Employee discount
Quick Apply
2d
Restaurant Manager
Jake N Joes Sports Grille —Waltham, MA
- $25 an hour
- Full-time
- Bar
- Management
- Casual dining restaurant
- Paid training
- Health insurance
Quick Apply
Shift Supervisor (Evening and Overnight)
Wonder —Natick, MA
- $21 an hour
- Part-time
- Mid-level
- Ability to lift 50 pounds
- Supervising experience
- Health savings account
- Health insurance
Quick Apply
Attendant Room Part Time
Seaport Hotel —Boston, MA
- Up to $33.01 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
Poker Floor Supervisor
Encore Boston Harbor —Everett, MA
- $36.21 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Quick Apply
Guerlain Spa Concierge
RAFFLES —Boston, MA
- $26.88 - $29.87 an hour
- Full-time
- Mid-level
- Ability to stand for extended periods
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Attendant Public Area Part Time
Seaport Hotel —Boston, MA
- Up to $33.01 an hour
- Part-time
- Ability to walk for extended periods
- English
- Office
Front of House Day Time Supervisor
Sullivan's Castle Island —Hanover, MA
- $20 - $23 an hour
- Part-time
- ServSafe
- Mid-level
- Supervising experience
- Free parking
- Profit sharing
Quick Apply
1d
Assistant Front Office Manager
The Langham Boston —Boston, MA
- $78,000 - $84,000 a year
- Weekends as needed
- CPR Certification
- Sales
- Mid-level
- Health insurance
- Tuition reimbursement
Quick Apply
Attendant Room Full Time
Seaport Hotel —Boston, MA
- Up to $33.01 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
1d
Associate Producer
HUNTINGTON THEATRE COMPANY INC —Boston, MA
- $65,000 - $75,000 a year
- Weekends as needed
- Microsoft Outlook
- 5 years
- Writing skills
Quick Apply
Front of House Specialist
NEXDINE, LLC —Boston, MA
- $85,000 a year
- Full-time
- ServSafe
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
FOH Supervisor
Mill Wharf —Scituate, MA
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Banquet Server
Blue Hill Country Club —Canton, MA
- $15 - $30 an hour
- Part-time
- English
- High school diploma or GED
- Restaurant
Quick Apply
Front of House Manager
Cape Cod Cafe Inc —Brockton, MA
- Weekends as needed
- Sales
- Restaurant management
- Mid-level
Quick Apply

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front of house supervisor jobs near hingham, ma

Guest Services Supv

Hilton Boston Back Bay -
Boston, MA

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Job Details

Full-time
$34.20 an hour

Qualifications

Client rapport building
Employee relationship building
High school diploma or GED
Driver's License
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Located in Boston’s Back Bay neighborhood, we’re a 5-minute walk from Prudential Center and three blocks from Fenway Park – home of the Boston Red Sox. The Charles River, Boston Commons, and many historical and cultural venues are within walking distance. Our hotel also features a fitness center and a Corner Pantry.

Overview:

The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Responsibilities:

Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.Monitor all VIP and special guest requests.
Review Front Office log and Trace File daily.
Fully comprehend and operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Be aware of all rates, packages, and promotions currently underway as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of all closed out and restricted dates.
Follow and enforce all Highgate Hotel hotel credit policies.
Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed.
Maintain proper operation of the P.B.X. console and ensure that all standards are met, if applicable.
Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e., answering phones, callbacks to guests, guest request log).
Have knowledge of and assist in all emergency procedures as required.
Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
Responsible for issued house bank.
Be able to perform all duties of Guest Services Agent.
Run room status reports in a timely manner and relay necessary information to affected departments and individuals.
Monitor key control to maintain hotel security.
Ensure the maximization of room revenue through Rooms Merchandising.
Answer all guest inquiries in a timely and professional nature.
Be involved in departmental meeting, planning and execution.
Help maintain productivity levels at or above budgeted standards.
Assist in training and cross training of new hires and current employees on a regular basis.

Qualifications:

High School diploma or equivalent required.
At least 2 to 3 years of progressive experience in a hotel or a related field required.
College course work in related field helpful.
Previous supervisory responsibility preferred.
Must have a valid driver's license for the applicable state.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

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Refine Your Search

front of house supervisor jobs in hingham, ma

Guest Services Supv

Front Desk Supervisor

Restaurant Server

Director of Clinical Services

Shift Supervisor

Restaurant Supervisor

Restaurant Manager

Shift Supervisor (Evening and Overnight)

Attendant Room Part Time

Poker Floor Supervisor

Guerlain Spa Concierge

Attendant Public Area Part Time

Front of House Day Time Supervisor

Assistant Front Office Manager

Attendant Room Full Time

Associate Producer

Front of House Specialist

FOH Supervisor

Banquet Server

Front of House Manager

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